Reviewed 16/3/25, Australia.
Not bad, though not perfect either. Occasionally when I go to open it, all I get is a dark grey, unresponsive screen. Simply turning it off and on again (with two quick clicks of the power button) fixes this though, so it's not a big issue. The auto-correct on the keyboard is really funky though, and unless my fingers are fatter than I thought they were, it likes to insert random spaces and (sometimes imaginary) words so that 'random' becomes 'ra an dome' or something, which is not an issue I had with my previous refurbished SE (2nd ed). I've changed the auto-correct, auto-punctuation and predict features to off in settings, which makes things a bit better but I still occasionally have the issue. The screen went completely unresponsive on me at one point when I opened the phone onto safari, and I had to do the 'volume up then down quickly and hold the power button until you see the apple symbol' restart, after which it was working normally again. Other than those (mostly just mildly inconvenient) issues, it has been behaving fine. Oh, it also didn't let me do the connect-to-mac info crossover when I was first setting up the phone, but from what I could see online this is normally clunky and was probably not just an issue with the phone? I guess this is what you have to expect with refurbished phones and they aren't tremendously frustrating problems anyway, but it is perhaps a little bit disappointing they couldn't be picked up on in the refurbishing process, or if they were known, that they weren't communicated to me prior to or upon arrival or even as possibilities of purchase on the website. However I must say that, while I have received a better quality phone from another refurbisher for a similar/slightly cheaper price, the customer service at backmarket was excellent and opportunities to leave reviews like this and get in contact with them are very much appreciated. Overall, content with my purchase.
Condition
Fair
Purchased
25/2/25
Reviewed 8/7/25, Australia.
Delivery was quick and was very happy with my phone! bought for ( kinda ) digital detox and only keep the essential apps on this one, works great. battery is 100% healthy and very smooth. love backmarket xx
Condition
Premium
Purchased
23/6/25
Reviewed 20/8/25, Australia.
The device is amazing as if I'd bought it brand new. Everything works perfectly no issues with the phone. It's appearance is flawless, no external marks. The only reason I bought a new one was the touch button stopped working on my old iPhone (SE 2020). The newer model also has much more space which I need. The battery is also better so no need to charge six times a day and no dropping 20% in five minutes because I've used three apps. Will definitely recommend this site to anyone who needs to get a new phone. Service was amazing and being able to pay in four with paypal was the only reason I was able to afford this. Unfortunately the $105 I was quoted to trade in the old phone no longer applies as the touch button doesn't work. Other than that and the atrocious battery life, it's still good.
Condition
Premium
Purchased
5/8/25
Reviewed 14/7/25, Australia.
Arrived within a week, (paid for express post). I live in a remote area of WA. Phone condition is very nice, even has a new battery, better than what I thought it would be. I think the SE was a good choice and it updates to the latest iOS.. All in all, I got a good product at a reasonable price. Definitely is my first stop for anything else.
Condition
Good
Purchased
27/6/25
Reviewed 20/2/25, Australia.
1st purchase on back market. The phone was surprisingly good, only 1 little not noticeable scratch near the mute switch. Battery health was 88% and still hold up throughout the day with a light use. Very recommended to purchase a used / refurbished phone through back market
Condition
Excellent
Purchased
4/2/25
Reviewed 12/1/25, Australia.
The phone arrived when you said it would. If I didn’t know any different I would think it was a new phone and not a refurbished phone. The only little niggle I have is the life of the battery but then I didn’t expect it to last very long anyway. I am very much enjoying using my “new” phone.
Condition
Excellent
Purchased
29/12/24
Reviewed 5/1/25, Australia.
I’m glad I was able to choose the iPhone SE 2022 after watching a YouTube ad. It’s great to have access to various options and enjoy a full year of warranty—an opportunity I couldn’t pass up. I haven’t noticed any difference compared to a brand-new device. Back Market is a platform I would highly recommend!
Condition
Excellent
Purchased
6/12/24
Reviewed 23/10/25, Australia.
Ahoy ! I was pleasantly surprised to discover while i had purchased a smaller screen size iphone it lived up to the good name of the manufacturer. The preowned item was in VG order and performed admirably. It did require a few days to customise the set-up to my liking. After which - smooth sailing and calm seas. Thank you BackMarket.
Condition
Good
Purchased
3/10/25
Reviewed 21/1/24, Australia.
It was a purchase for my daughter starting high school. She is very happy with your product. It is performing as I expected, and it has a battery of 100% health, which is a bonus. I've recommended the Back Market to other family members who have now purchased phones in the last two weeks. I applaud the transparency you offer on your site with the process of refurbishing, the sellers profiles and the comparison tool. Very thorough. A well-thought-out funnel.
Condition
Good
Purchased
10/1/24
Reviewed 22/6/25, Australia.
The SE is marvellous, like a brand new one, and just the right size for my wife and with all the features she uses. It will be my turn next when my elderly iPhone gives up the ghost. Couldn’t be happier with your product 🤗
Condition
Excellent
Purchased
10/6/25