Trade in old devices for cash.

This Trade-in program is provided by Renewable Mobile AU Pty Ltd (“RMA”) as an independent third party.  If you complete the trade-in steps at buyback.backmarket.com.au, you will be entering into an agreement to sell your device to Renewable Mobile AU on the Trade In Program Terms & Conditions available on that site. Back Market Australia Pty Ltd (“Back Market”) is not party to the agreement between you and RMA and you shall have no right of action against Back Market for any breach of contract

It depends on the device, model, manufacturer and condition. Answer a few questions accurately, and once we receive the device within the specified time frame and verify its condition, you’ll most likely receive the full amount of the initial value estimate.

Keep in mind that we need to receive your trade-in device within 14 days of the initial value estimate, and the condition of your trade in needs to match when you told us.

If the condition of the device differs from your description, you will be contacted and offered a revised valuation.  If you accept the revised valuation you will be paid the revised value within 2 business days.

If you reject the revised valuation, your device will be returned to you free of charge.

You can choose to be paid via bank transfer, PayID, Paypal or receive a digital prepaid Mastercard.

Once the device has been received, you will receive payment for your trade-ins within 2 business days.  If there has been a revised valuation, you will receive payment for your trade-ins within 2 business days of acceptance.

Currently, you can trade in smartphones, tablets, smartwatches, MacBooks, laptops, headphones, earphones, speakers, gaming consoles and Dyson vacuum cleaners.

Print out your prepaid shipping label. Stick the prepaid shipping label to your package and drop it off at any Australia Post shop (https://auspost.com.au/locate/).

Your price offer expires after 14 days. If you’ve missed the 14-day window, you will need to do another Trade-in assessment and accept the new offer to get another prepaid shipping label. Note that since some time has passed, you may receive a different estimate from the one you previously received.

Data is automatically deleted from devices traded in once they’ve been received by the refurbisher. But, you can also delete the data yourself before sending it in, if you prefer.

Proof of identity is required to proceed with a trade-in.  You will need to upload either:

• A Passport or

• A Driver’s License

Your ID will be verified before the trade-in can proceed.

Your price offer expires after 14 days. If you’ve missed the 14-day window, you will need to do another Trade-in assessment and accept the new offer to get another prepaid shipping label. Note that since some time has passed, you may receive a different estimate from the one you previously received.