Customer reviews for all refurbished items

I was quite dubious about buying a refurbished phone from an unknown website. I received the phone in pristine condition. I was so pleasantly surprised. If I didn’t know better I would swear it was brand new 100%. I love it. It was professionally well packed. I would highly recommend buying from Back Market. You won’t be disappointed.

Excellent experience from start to finish. The Galaxy Watch FE arrived exactly as described in excellent condition, with no visible marks or issues. It paired easily with my phone, works perfectly, and the battery life has been great. The ordering process was smooth, delivery was on time, and I'm very happy with the quality and value for money. I would definitely recommend this service and would buy from them again.

Easy to transfer from previous iPhone.. happy with the results .. Phone in near new condition no scratches or dents .. delivery came on time as tracked.. Thanks so much Back Market ..happy recipient 😁

Best refurbished device on the market. Device came with literally no damage or scratches. I really love the phone. And on top of everything it’s 100% battery health. Would recommend to everyone.

It arrived very promptly well packaged, and in excellent condition. If I didn’t know better I would think it is brand new. Thanks very much, it is also good to know it is helping the planet in a small way😊

The phone is in perfect condition. Not one small scratch or dead pixel. I cant believe how good this phone is

Bought it for my 73 year old wife , who is not too tech minded. She has mastered an iPhone and can navigate around it, and has made the transition to the iPad without too much difficulty. She loves the bigger screen and being able to stream various apps to watch sport and movies. The iPad was fantastic value, is quick to charge and holds charge for ages.

Got it in perfect condition. Really happy with the product. Initially ordered a Grey one but they send me a perfect condition Silver one with 93% battery health! Even they sent me a little note mentioning me that. Did not expect to get a one with above 90% battery health. Really happy!

Wow! What can I say… Absolutely fantastic. From ordering, communication and speed of delivery. Everything was seamless. Oh, and the iPhone 15 Pro was like brand new! Not a mark and battery was 100%. I will never buy new again. Thank you, Black Market!

This is the second device (iPhone and iPad) I have purchased from Back Market and both have been faultless. Great value for almost up-to-date models that have been refurbished to virtually as-new condition. Both were delivered in a few days from ordering. Excellent opportunity to upgrade a device without the exorbitant cost.

Great laptop. Works fast and basically brand new. Don’t care for minor aesthetic damage so this was a fantastic purchase. Always go refurbished to save a few $$$

I'm extremely happy with my phone purchase. The refurbished iphone 12 had a new 100% (charge) battery and the phone was in great condition (like new), not a scratch or mark anywhere. The phone also arrived quickly, such prompt shipping. I would definitely purchase from this company again. Highly recommended.

The phone arrived in perfect condition. It’s a dream to use. I feel good that it’s not contributing to landfill as well.

I was hesitant on buying refurbished phone online but this website gave 30 days return which is good. Phone came very quickly via signature on delivery, I bought prestine condition and this is exactly what it looks like. No visible signs of scratch or damage anywhere, very happy with my purchase.

The iPhone is near perfect quality with only a few small scratches on the metal rings around the camera lenses. The battery is at 97% health. Really happy with my purchase, would buy again from Oz Mobiles.

I was looking for an alternative to purchasing a new phone ( I wanted a Iphone 13 mini) as I did not want to go into a plan with a CSP. I discovered Back Market (B.M) online, read the reviews and decided to give them a try. This is my first time purchasing a refurbished phone, and I am very happy I did. My phone is working wonderfully well and I would say give them a go if you are interested in an alternative to buying new. The phone I chose, looks like new at half the cost. The process was very easy and I had my phone delivered within a few days. Based on my experience I will certainly look to doing this again, when the need arises.

Very happy with my purchase! My Samsung S24 arrived in excellent condition, with no scratches at all. The battery health is above 90%, which is a great surprise. Everything is working perfectly so far, and I’m really satisfied with my phone

I received my order within two days which was awesome but when I received my iPad it was not set to factory settings so I was confused at first as to why I couldn’t transfer my data from my old iPad. The actual device works great and I’m really happy with it, apart from that one hiccup.

Very happy with my purchase. The delivery time was quick and the phone looks like new and works perfectly

I rarely leave reviews, but this one deserves it. Upgraded from a 2013 MacBook Pro and… wow. This 16-inch M1 Pro feels like I went from a loyal old tractor to a silent luxury spaceship. Everything is instant — apps open immediately, multitasking is effortless, and it stays cool and quiet even when I’m doing heavier stuff. Condition was excellent (honestly looks and feels near-new), and the whole experience was smooth from start to finish. The screen is gorgeous, the keyboard feels great, and the performance jump from 2013 is genuinely night and day. If you’re on an older Mac and wondering if the upgrade is worth it: yes. This thing is a beast, and I’m annoyed I didn’t do it sooner.