Customer reviews for all reborn items

4.2/5

55 verified reviews in the last 6 months.

Is Back Market a reliable website? Can Back Market be trusted? Are the items sold of good quality? What is the meaning of life? Are we alone in the universe? What is the airspeed velocity of an unladen swallow? So many questions so little time. But we'll try to answer (at least the vital ones) here.

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  • N

    Nicola J.

    4.6/5

    Reviewed in Australia on 23 October 2023

    OAP here so wanted the cheapest but as new as possible, this iPhone SE (2020) was at a great price. Fair condition meant it had a couple of very faint marks on the back, 2 corners were lightly scuffed and the front was perfect. It will live in a case anyway. The perfect purchase for me and I will shop here again.
    iPhone SE (2020)

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    Purchased on 18 October 2023

  • B

    Brayden P.

    5/5

    Reviewed in Australia on 20 October 2023

    Quality was better than expected. There is 0 damage to the device, the only way you can tell it’s refurbished is a lower battery health. 10/10 and I definitely would shop here again.
    iPhone 13 Pro Max

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    Purchased on 20 September 2023

  • E

    Elwyn E.

    4/5

    Reviewed in Australia on 18 October 2023

    Quality of the item generally positive. Audio sometimes a bit problematic, a bit hard to hear. Have cleaned the phone regularly in case the mike is dirty. Two days ago, the phone shut down for about 15 minutes, the first time we have ever experienced this. This is said to relate to repetitive attempts to enter password, but it wasn't in this case. It occurred after while my wife was in the closing stages of a 15 minute phone call. So cause unknown. Delivery was fine and very prompt. Basically we only use the phone for texts and a few phone calls. So generally at this stage it suits our purpose. Thanks
    iPhone 11

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    Purchased on 24 September 2023

  • G

    Graham L.

    4.3/5

    Reviewed in Australia on 27 November 2023

    The phone arrived in good time and in good condition. It looks brand new unless you inspect it very carefully. It is continuing to perform well, and is doing everything it should do. Very happy with it.
    Samsung Galaxy A5

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    Purchased on 7 November 2023

  • H

    Hunter S.

    4.9/5

    Reviewed in Australia on 30 October 2023

    The quality of the phone is like perfect, 100% battery health and no scratches. It also came 3 days earlier than expected. The box was a little beat up but just on the corner. Also came with a 20w charging brick along side the cord in the box
    iPhone 14 Plus

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    Purchased on 18 October 2023

  • D

    Danielle N.

    4.8/5

    Reviewed in Australia on 13 October 2023

    Besides the whole estimation process for delivery not matching the actual process! I would definitely use this service again! The phone is in mint condition! Awesome and legitimate service :) very happy.
    iPhone XR

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    Purchased on 9 October 2023

  • N

    Ngugi K.

    4.8/5

    Reviewed in Australia on 23 November 2023

    Love this iPhone series, unfortunately I broke my screen and two weeks later wow, back market delivered and it’s like I never had a cracked phone. And this happened in the middle of nowhere. Back market you done good.
    iPhone SE (2016)

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    Purchased on 30 October 2023

  • C

    Cayleigh J.

    4.1/5

    Reviewed in Australia on 31 October 2023

    It was supposed to be excellent condition but there are visible scratches on the back and sides plus the battery health is only at 86%. Not what I would call excellent condition but all features do work well and it arrived in 24hrs with express post.
    iPhone X

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    Purchased on 30 October 2023

  • K

    Kevin W.

    5/5

    Reviewed in Australia on 16 October 2023

    Excellent phone in great condition. Phone battery is like new and no scratches or marks. Every thing works as it should. Very happy with the buying experience, and fast shipping to Australia. I recommend Back Market to all. 👍
    iPhone SE (2020)

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    Purchased on 1 October 2023

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    Logan B.

    4.3/5

    Reviewed in Australia on 9 August 2023

    Not only received wrong colour, but wrong storage size (64GB instead of 128GB). On the positive side, the phone was immaculate with 100% battery health, but doesn't really make up for receiving the completely wrong product.
    iPhone SE (2022)

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    Purchased on 8 August 2023