1,050 verified reviews in the last 10 years.
Gregorius A.
Purchased on 4 February 2025
Verified purchase1st purchase on back market. The phone was surprisingly good, only 1 little not noticeable scratch near the mute switch. Battery health was 88% and still hold up throughout the day with a light use. Very recommended to purchase a used / refurbished phone through back market
Condition
Excellent
Reviewed in Australia on 20 February 2025
Margaret G.
Purchased on 29 December 2024
Verified purchaseThe phone arrived when you said it would. If I didn’t know any different I would think it was a new phone and not a refurbished phone. The only little niggle I have is the life of the battery but then I didn’t expect it to last very long anyway. I am very much enjoying using my “new” phone.
Condition
Excellent
Reviewed in Australia on 12 January 2025
Roland L.
Purchased on 10 June 2025
Verified purchaseThe SE is marvellous, like a brand new one, and just the right size for my wife and with all the features she uses. It will be my turn next when my elderly iPhone gives up the ghost. Couldn’t be happier with your product 🤗
Condition
Excellent
Reviewed in Australia on 22 June 2025
Philip Y.
Purchased on 10 January 2024
Verified purchaseIt was a purchase for my daughter starting high school. She is very happy with your product. It is performing as I expected, and it has a battery of 100% health, which is a bonus. I've recommended the Back Market to other family members who have now purchased phones in the last two weeks. I applaud the transparency you offer on your site with the process of refurbishing, the sellers profiles and the comparison tool. Very thorough. A well-thought-out funnel.
Condition
Good
Reviewed in Australia on 21 January 2024
Natalie W.
Purchased on 3 May 2025
Verified purchasePhone was in excellent condition with 100% battery health. easy and fast transaction with delivery when promised. Next time I need a new phone I will definitely shop with you again. Thankyou,
Condition
Premium
Reviewed in Australia on 22 May 2025
Jeffrey D.
Purchased on 29 January 2024
Verified purchaseThis is the first time I've bought a refurbished iPhone so naturally I had some misgivings. The iPhone I purchased was described as being in GOOD condition so I was expecting some acceptable wear and tear, the phone has arrived and it's in MINT condition. It's been installed and ready to go. A very happy camper. Delivery was quicker than expected and communication was excellent. The phone was expertly packed. Well done! I would recommend Back Market.
Condition
Good
Reviewed in Australia on 1 February 2024
Stacey S.
Purchased on 17 December 2024
Verified purchaseThe iPhone was for my 13yr old son for Xmas and he and myself are absolutely wrapped with the phone we received :) Thank you so much :D
Condition
Premium
Reviewed in Australia on 1 January 2025
Nicole M.
Purchased on 18 November 2024
Verified purchaseReally dissapointing experinace, bought our kid their first phone (iPhone refurbished). Straight out of the the box this phone has issues, many different issues. How this even passed any quality testing or assurance is beyond me. Now I have to go to the trouble of writing emails, then, sending it back to the seller, then waiting 10 days to get it fixed. Kids without their Christmas present. It's an absolute joke .
Condition
Excellent
Reviewed in Australia on 26 December 2024
Nicola J.
Purchased on 17 October 2023
Verified purchaseOAP here so wanted the cheapest but as new as possible, this iPhone SE (2020) was at a great price. Fair condition meant it had a couple of very faint marks on the back, 2 corners were lightly scuffed and the front was perfect. It will live in a case anyway. The perfect purchase for me and I will shop here again.
Condition
Fair
Reviewed in Australia on 23 October 2023
Kevin W.
Purchased on 1 October 2023
Verified purchaseExcellent phone in great condition. Phone battery is like new and no scratches or marks. Every thing works as it should. Very happy with the buying experience, and fast shipping to Australia. I recommend Back Market to all. 👍
Condition
Good
Reviewed in Australia on 16 October 2023