2,317 verified reviews in the last 10 years.
John C.
Purchased on 11 July 2025
Verified purchaseI have purchased three iPhones, and a iPad Mini (6th gen) from Backmarket and every device has been beautifully presented, capably restored and in identical condition to the product descriptions. I have used other sellers of refurbished items before, but now I don't bother. I go directly to Backmarket - with great confidence.
Condition
Good
Reviewed in Australia on 8 August 2025
Elsja P.
Purchased on 2 January 2025
Verified purchaseI was looking for an alternative to purchasing a new phone ( I wanted a Iphone 13 mini) as I did not want to go into a plan with a CSP. I discovered Back Market (B.M) online, read the reviews and decided to give them a try. This is my first time purchasing a refurbished phone, and I am very happy I did. My phone is working wonderfully well and I would say give them a go if you are interested in an alternative to buying new. The phone I chose, looks like new at half the cost. The process was very easy and I had my phone delivered within a few days. Based on my experience I will certainly look to doing this again, when the need arises.
Condition
Premium
Reviewed in Australia on 24 January 2025
Junko P.
Purchased on 10 June 2025
Verified purchaseMy previous iPhone got a severe damage on its screen - it wasn't operatable. So I really needed a new phone immediately. Even I order a standard delivery by mistake, it arrived in 2 days! Thank you for that. I have a bad experience to purchase a refurbished iPhone before. The iPhone from Back Market is good quality and reasonable priced.
Condition
Good
Reviewed in Australia on 7 July 2025
Simone Y.
Purchased on 7 July 2025
Verified purchaseReceived an iPhone 13 arrived quickly. Works well. I thought it wasn’t charging at first but turned out to be my plug. I am getting used to iOS have always been an android girl. I am not a fan but I guess like all changes I will get used to it!
Condition
Good
Reviewed in Australia on 28 July 2025
Jeremiah G.
Purchased on 12 March 2025
Verified purchaseAmazing product for the price! I did order it over the weekend and came in on the estimated date. In immense condition for being a refurbished device. Highly recommend others if they are on a budget or are just looking to upgrade and don't see the need for the latest iphones. Back market is a great website and the team are doing an amazing job.
Condition
Excellent
Reviewed in Australia on 31 March 2025
Beccie R.
Purchased on 10 March 2025
Verified purchaseWas a dream to buy from this company. You get a few options to choose from as to the quality, gb etc. Delivery was very quick even though I was told there would be a delay due to cyclone Alfred. There was no delay. I bought this for my son and he's very happy with it. I'm very impressed in the quality, delivery and professionalism of this company and would not hesitate to buy again. I have recommended you to multiple people and I will never buy a new phone again. Refurbished all the way! Thanks so much.
Condition
Excellent
Reviewed in Australia on 24 March 2025
Garth H.
Purchased on 31 January 2025
Verified purchaseMy Apple iPhone 13 with I think it’s 128 memory was like brand-new hasn’t a single mark on it very happy with my purchase very good phone. I did have an iPhone 7 upgraded to the 13. excellent value for money with a 12 month warranty.
Condition
Fair
Reviewed in Australia on 17 February 2025
Richard J.
Purchased on 30 April 2025
Verified purchaseHi Backmarket, I only have positive things to say about my recent iphone 13 purchase. Your site is well laid out, easy to navigate through models, colors, storage size, condition and a seemingly never ending amount of stock at competitive prices. Delivery was quick and communication excellent. A most impressive on-line business. My wife will be updating her phone with you shortly. 10 out of 10
Condition
Excellent
Reviewed in Australia on 18 May 2025
Les F.
Purchased on 28 February 2025
Verified purchaseI bought an Iphone 13 mini.I am very impessed withe phone I received. I did buy an excellent condition unit. The battery is showing 100% condition. Overall a great experience. Thanks to the Back Market staff. Well done!!
Condition
Excellent
Reviewed in Australia on 17 March 2025
Wayne H.
Purchased on 6 March 2025
Verified purchaseI bought a refurbished iPhone 13 at a great price and it works as it should and looks brand new Very happy 😊
Condition
Excellent
Reviewed in Australia on 23 March 2025