Customer reviews for Refurbished iPhone 13 series

Reviews

  • Paul L.

    Verified

    Reviewed 10/9/25, Australia.

    Bought for my teen as a first phone. Great service and easy to set up everything. Was seamless and arrived on time without issues. For a refurbished unit it looks amazingly brand new and what I would expect given the reviews I read prior to purchase. Would recommend to anyone.

    Condition

    Excellent

    Purchased

    24/8/25

  • John C.

    Verified

    Reviewed 8/8/25, Australia.

    I have purchased three iPhones, and a iPad Mini (6th gen) from Backmarket and every device has been beautifully presented, capably restored and in identical condition to the product descriptions. I have used other sellers of refurbished items before, but now I don't bother. I go directly to Backmarket - with great confidence.

    Condition

    Good

    Purchased

    11/7/25

  • Elsja P.

    Verified

    Reviewed 24/1/25, Australia.

    I was looking for an alternative to purchasing a new phone ( I wanted a Iphone 13 mini) as I did not want to go into a plan with a CSP. I discovered Back Market (B.M) online, read the reviews and decided to give them a try. This is my first time purchasing a refurbished phone, and I am very happy I did. My phone is working wonderfully well and I would say give them a go if you are interested in an alternative to buying new. The phone I chose, looks like new at half the cost. The process was very easy and I had my phone delivered within a few days. Based on my experience I will certainly look to doing this again, when the need arises.

    Condition

    Premium

    Purchased

    2/1/25

  • Simone Y.

    Verified

    Reviewed 28/7/25, Australia.

    Received an iPhone 13 arrived quickly. Works well. I thought it wasn’t charging at first but turned out to be my plug. I am getting used to iOS have always been an android girl. I am not a fan but I guess like all changes I will get used to it!

    Condition

    Good

    Purchased

    7/7/25

  • Junko P.

    Verified

    Reviewed 7/7/25, Australia.

    My previous iPhone got a severe damage on its screen - it wasn't operatable. So I really needed a new phone immediately. Even I order a standard delivery by mistake, it arrived in 2 days! Thank you for that. I have a bad experience to purchase a refurbished iPhone before. The iPhone from Back Market is good quality and reasonable priced.

    Condition

    Good

    Purchased

    10/6/25

  • Jeremiah G.

    Verified

    Reviewed 31/3/25, Australia.

    Amazing product for the price! I did order it over the weekend and came in on the estimated date. In immense condition for being a refurbished device. Highly recommend others if they are on a budget or are just looking to upgrade and don't see the need for the latest iphones. Back market is a great website and the team are doing an amazing job.

    Condition

    Excellent

    Purchased

    12/3/25

  • Beccie R.

    Verified

    Reviewed 24/3/25, Australia.

    Was a dream to buy from this company. You get a few options to choose from as to the quality, gb etc. Delivery was very quick even though I was told there would be a delay due to cyclone Alfred. There was no delay. I bought this for my son and he's very happy with it. I'm very impressed in the quality, delivery and professionalism of this company and would not hesitate to buy again. I have recommended you to multiple people and I will never buy a new phone again. Refurbished all the way! Thanks so much.

    Condition

    Excellent

    Purchased

    10/3/25

  • Garth H.

    Verified

    Reviewed 17/2/25, Australia.

    My Apple iPhone 13 with I think it’s 128 memory was like brand-new hasn’t a single mark on it very happy with my purchase very good phone. I did have an iPhone 7 upgraded to the 13. excellent value for money with a 12 month warranty.

    Condition

    Fair

    Purchased

    31/1/25

  • Richard J.

    Verified

    Reviewed 18/5/25, Australia.

    Hi Backmarket, I only have positive things to say about my recent iphone 13 purchase. Your site is well laid out, easy to navigate through models, colors, storage size, condition and a seemingly never ending amount of stock at competitive prices. Delivery was quick and communication excellent. A most impressive on-line business. My wife will be updating her phone with you shortly. 10 out of 10

    Condition

    Excellent

    Purchased

    30/4/25

  • Les F.

    Verified

    Reviewed 17/3/25, Australia.

    I bought an Iphone 13 mini.I am very impessed withe phone I received. I did buy an excellent condition unit. The battery is showing 100% condition. Overall a great experience. Thanks to the Back Market staff. Well done!!

    Condition

    Excellent

    Purchased

    28/2/25