Customer reviews for Refurbished iPhone 13 series

2,317 verified reviews in the last 10 years.

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  • J

    John C.

    Purchased on 11 July 2025

    Verified purchase

    I have purchased three iPhones, and a iPad Mini (6th gen) from Backmarket and every device has been beautifully presented, capably restored and in identical condition to the product descriptions. I have used other sellers of refurbished items before, but now I don't bother. I go directly to Backmarket - with great confidence.

    Item

    iPhone 13 128GB - Midnight - Unlocked

    Condition

    Good

    Reviewed in Australia on 8 August 2025

  • E

    Elsja P.

    Purchased on 2 January 2025

    Verified purchase

    I was looking for an alternative to purchasing a new phone ( I wanted a Iphone 13 mini) as I did not want to go into a plan with a CSP. I discovered Back Market (B.M) online, read the reviews and decided to give them a try. This is my first time purchasing a refurbished phone, and I am very happy I did. My phone is working wonderfully well and I would say give them a go if you are interested in an alternative to buying new. The phone I chose, looks like new at half the cost. The process was very easy and I had my phone delivered within a few days. Based on my experience I will certainly look to doing this again, when the need arises.

    Item

    iPhone 13 mini 256GB - Pink - Unlocked

    Condition

    Premium

    Reviewed in Australia on 24 January 2025

  • J

    Junko P.

    Purchased on 10 June 2025

    Verified purchase

    My previous iPhone got a severe damage on its screen - it wasn't operatable. So I really needed a new phone immediately. Even I order a standard delivery by mistake, it arrived in 2 days! Thank you for that. I have a bad experience to purchase a refurbished iPhone before. The iPhone from Back Market is good quality and reasonable priced.

    Item

    iPhone 13 128GB - Midnight - Unlocked

    Condition

    Good

    Reviewed in Australia on 7 July 2025

  • S

    Simone Y.

    Purchased on 7 July 2025

    Verified purchase

    Received an iPhone 13 arrived quickly. Works well. I thought it wasn’t charging at first but turned out to be my plug. I am getting used to iOS have always been an android girl. I am not a fan but I guess like all changes I will get used to it!

    Item

    iPhone 13 512GB - Red - Unlocked

    Condition

    Good

    Reviewed in Australia on 28 July 2025

  • J

    Jeremiah G.

    Purchased on 12 March 2025

    Verified purchase

    Amazing product for the price! I did order it over the weekend and came in on the estimated date. In immense condition for being a refurbished device. Highly recommend others if they are on a budget or are just looking to upgrade and don't see the need for the latest iphones. Back market is a great website and the team are doing an amazing job.

    Item

    iPhone 13 256GB - Midnight - Unlocked

    Condition

    Excellent

    Reviewed in Australia on 31 March 2025

  • B

    Beccie R.

    Purchased on 10 March 2025

    Verified purchase

    Was a dream to buy from this company. You get a few options to choose from as to the quality, gb etc. Delivery was very quick even though I was told there would be a delay due to cyclone Alfred. There was no delay. I bought this for my son and he's very happy with it. I'm very impressed in the quality, delivery and professionalism of this company and would not hesitate to buy again. I have recommended you to multiple people and I will never buy a new phone again. Refurbished all the way! Thanks so much.

    Item

    iPhone 13 256GB - Midnight - Unlocked

    Condition

    Excellent

    Reviewed in Australia on 24 March 2025

  • G

    Garth H.

    Purchased on 31 January 2025

    Verified purchase

    My Apple iPhone 13 with I think it’s 128 memory was like brand-new hasn’t a single mark on it very happy with my purchase very good phone. I did have an iPhone 7 upgraded to the 13. excellent value for money with a 12 month warranty.

    Item

    iPhone 13 128GB - Blue - Unlocked

    Condition

    Fair

    Reviewed in Australia on 17 February 2025

  • R

    Richard J.

    Purchased on 30 April 2025

    Verified purchase

    Hi Backmarket, I only have positive things to say about my recent iphone 13 purchase. Your site is well laid out, easy to navigate through models, colors, storage size, condition and a seemingly never ending amount of stock at competitive prices. Delivery was quick and communication excellent. A most impressive on-line business. My wife will be updating her phone with you shortly. 10 out of 10

    Item

    iPhone 13 128GB - Starlight - Unlocked

    Condition

    Excellent

    Reviewed in Australia on 18 May 2025

  • L

    Les F.

    Purchased on 28 February 2025

    Verified purchase

    I bought an Iphone 13 mini.I am very impessed withe phone I received. I did buy an excellent condition unit. The battery is showing 100% condition. Overall a great experience. Thanks to the Back Market staff. Well done!!

    Item

    iPhone 13 mini 128GB - Starlight - Unlocked

    Condition

    Excellent

    Reviewed in Australia on 17 March 2025

  • W

    Wayne H.

    Purchased on 6 March 2025

    Verified purchase

    I bought a refurbished iPhone 13 at a great price and it works as it should and looks brand new Very happy 😊

    Item

    iPhone 13 128GB - Midnight - Unlocked

    Condition

    Excellent

    Reviewed in Australia on 23 March 2025