Customer reviews for Refurbished iPhone 13 Pro Max

177 verified reviews in the last 10 years.

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  • D

    David J.

    Purchased on 16 March 2025

    Verified purchase

    I had been putting off getting a new phone for more than two years as it was still working and I hate waste, and I definitely don’t need the latest and greatest tech to get by. I then came across Back Market. The reviews were good and thought I would give it a go…and it has been the best thing ever! Now the wife wants one 😝 The phone works as expected and no noticeable marks or scratches etc. it is a massive improvement on my old iPhone 7. Happy days 👍

    Item

    iPhone 13 Pro Max 256GB - Silver - Unlocked

    Condition

    Good

    Reviewed in Australia on 31 March 2025

  • M

    Milan M.

    Purchased on 19 February 2025

    Verified purchase

    I had fingers crossed that the phone was going to be as described. It was fantastic! It’s a brand new phone. The battery is like new and I can’t fault it. Great phone, great service and a pretty good price for what was delivered. This is one very happy customer and I highly recommend Backmarket to anyone else based on my experience.

    Item

    iPhone 13 Pro Max 256GB - Sierra Blue - Unlocked

    Condition

    Premium

    Reviewed in Australia on 12 March 2025

  • P

    Peta W.

    Purchased on 16 February 2025

    Verified purchase

    Excellent product. Easy to transfer my data across and swap SIM card over. This phone takes great photos. Really like all the text and image size options. Great to be able to crop photos on phone too…old phone not up to the task. Very helpful sellers. Quick delivery. Many thanks!

    Item

    iPhone 13 Pro Max 256GB - Graphite - Unlocked

    Condition

    Excellent

    Reviewed in Australia on 10 March 2025

  • M

    Marie helene C.

    Purchased on 17 April 2025

    Verified purchase

    easy website. phone looks great in the condition I expected... time will tell if it was a good purchase

    Item

    iPhone 13 Pro Max 512GB - Sierra Blue - Unlocked

    Condition

    Excellent

    Reviewed in Australia on 7 May 2025

  • C

    Callum B.

    Purchased on 25 February 2025

    Verified purchase

    Genuinely I was impressed only ordered a good model and I still got a brand new battery am recommending this place to other people

    Item

    iPhone 13 Pro Max 256GB - Sierra Blue - Unlocked

    Condition

    Good

    Reviewed in Australia on 17 March 2025

  • I

    Iain W.

    Purchased on 25 January 2025

    Verified purchase

    Bit dubious about this phone. While it looks in great condition, the system software told me three parts were not apple parts and needed repair which the internal software appears to have done. While being attached to a car charger the screen randomly changes meaning it can't be used for navigation while charging. Wish I hadn't bought it.

    Item

    iPhone 13 Pro Max 128GB - Graphite - Unlocked

    Condition

    Excellent

    Reviewed in Australia on 9 February 2025

  • C

    Craig D.

    Purchased on 13 August 2025

    Verified purchase

    Received a different colour to what I ordered, and there was no charging cable included in the box which was disappointing. Took a few days back and forth with support, but to their credit they were quick to offer abd process a 10% refund and $15 credit for the missing charger cable.

    Item

    iPhone 13 Pro Max 128GB - Alpine Green - Unlocked

    Condition

    Excellent

    Reviewed in Australia on 2 September 2025

  • B

    Brayden P.

    Purchased on 20 September 2023

    Verified purchase

    Quality was better than expected. There is 0 damage to the device, the only way you can tell it’s refurbished is a lower battery health. 10/10 and I definitely would shop here again.

    Item

    iPhone 13 Pro Max 128GB - Sierra Blue - Unlocked

    Condition

    Good

    Reviewed in Australia on 19 October 2023

  • L

    Lisi K.

    Purchased on 4 May 2025

    Verified purchase

    Good

    Item

    iPhone 13 Pro Max 128GB - Graphite - Unlocked

    Condition

    Good

    Reviewed in Australia on 21 May 2025

  • B

    Briana W.

    Purchased on 27 January 2025

    Verified purchase

    The phone is in the exact condition they said it would be online, very happy with the iPhone. Although the delivery did take an extra few days unfortunately

    Item

    iPhone 13 Pro Max 128GB - Sierra Blue - Unlocked

    Condition

    Excellent

    Reviewed in Australia on 16 February 2025