Customer reviews for Refurbished Galaxy S20

The phone itself is in great condition and works well. The only issue I have is that it must have been from America as it has a lot of apps and pre loaded phone numbers that are American related. None of which can be deleted. And I had to play around with it a bit for it to accept our sim card.

I specifically bought a phone model that supports eSIM because I'm traveling overseas but they sent me a model that doesn't support it (SCG01). I tried contacting customer service but you can only do it following their specific prompts that ends in 'refund or repair', no phone line or email. I already transferred all my information to the phone and am overseas so I can't just send it back for a refund or I'd be without a phone. Very frustrating situation.

My S20 arrived promptly and was in excellent condition. It has had no problems.

Excellent

I think it would be handy to know which country the phone's from.

Phone heats up quickly but I still love it

Ahh well, second hand product definitely not souced out of Australia, back stock together with gorilla glue, phone back came apart the first day, before I could contact and get my money back, I broke the screen and the back. My luck is running out!!!!

Product was in great condition and delivered in a timely fashion. Thanks guys!! Great work!

About a week after purchase, the rear case peeled off, either because the adhesive was weak or because it melted in the summer temperatures. I put on a clear case that I bought separately, so I use it while being careful about moisture.

Even though it is an old model, I am impressed by the very smooth movement as someone who has been using only mid-range for a long time. I bought a C grade and was surprised to receive a very clean device with no major scratches, although it really does have some signs of use. I think the drawback is that it heats up easily and apps are forced to close.