I ordered an IPhone 12 which has no scratches on it what so ever, so pleased with that. Bit disappointed however as battery capacity is only 85%. Bought one in ‘excellent condition’ as thought battery capacity might be 100%. Still can’t complain though as was an excellent price and very fast delivery.

I ordered an iPhone 12 on Sunday evening and received a.message to call Back Market on the Monday afternoon. They advised that the colour I had ordered (purple) wasn’t available, however it could come in that evening. I was given the option to wait until the next day upon which they called back to advise I could choose a different colour or receive a full refund. I chose another colour and it arrived the next day via express post. A bit disappointed that the colour I originally ordered was not available, however fantastic customer service by Back Market. The phone condition was excellent with battery at 100% capacity. Screen in as new condition and also the casing had no visible marks. Would definitely order from Back Market again in the future.

Delivered promptly and in a strong box to protect it. Phone is in good condition, screen has been replaced with a new one and a screen protector which was a bonus. Battery life is 100% so overall am happy with it, thanks

Returning customer. Prompt delivery, good price and the phone is in very good condition. Battery 100%. I would have liked more protective packaging in the mailer box, but apart from that it is an excellent service that I will definitely use again.

Phone was exactly as advertised I am really happy with it !! So much cheaper than a new one Delivery was really quick and arrived as stated in the time specified Couldn’t ask for a better purchase on line product and experience You guys are absolutely awesome !! Will be buying my tech stuff through ‘backmarket.com’ from now on Kelly M

Very happy with the phone and the service. Someone always answer the phone when I need them and they called me as well when there was a mixup with the colours but all sorted all perfect ended up getting two phones.