Got it in perfect condition. Really happy with the product. Initially ordered a Grey one but they send me a perfect condition Silver one with 93% battery health! Even they sent me a little note mentioning me that. Did not expect to get a one with above 90% battery health. Really happy!

Love it. What a beast! Everything as promised at a brilliant price. Great service with excellent communication. Couldn't be happier.

I can’t say enough good things…. Quality of product was incredible (we purchased “excellent” condition) The only thing that I could pick up was a tiny bit or ware on the space bar. Runs perfectly, looks great, wrong charger was accidentally sent and was immediately fixed. Service from help was outstanding, warm and kind. It’s awesome to be able to purchase such great quality products at such an excellent price and stop more e-waste from going to landfill

So easy. Perfect solution. MacBook Air works perfectly. Delivery fast and communication regarding delivery was really prompt. Highly recommend.

Arrived on time. Excellent condition. Came with a charger. It runs exactly like any apple product does - fast and simple. Great. If this laptop stays doing what its meant to do for a good long time, then i'm never buying brand new tech again.

This was a very disappointing first experience with Back Market. The laptop arrived with a damaged screen, making it not presentable as the gift I had planned for my niece in the Philippines. Receiving a defective device is frustrating enough, but what made the experience worse was the lack of a practical resolution. Despite the laptop arriving damaged, I was told I have to return it, wait for the seller to receive and inspect it, and then wait again for a replacement or refund. There was no faster option available, even though the product was faulty from the moment it arrived. I understand that companies have policies, but customers shouldn’t have to go through a lengthy process when they receive a defective item through no fault of their own. The quality control clearly failed, and the after-sales process doesn’t inspire confidence. The customer support representatives were polite, but politeness alone doesn’t make up for receiving a damaged product and facing a slow, inconvenient resolution process. I hope Back Market improves its inspection process and offers faster resolutions for customers who receive faulty products.

They sent me an alternative charger, (iphone charger)which does not even charge the mac, it doesn’t read it, so now i don’t know if its a problem that the Mac isn’t charging or its just the charger, very un happy as i could only use it until the battery lasted and now can’t even use it. 2 weeks later still waiting for a solution, the solutions they gave me were to send me $50 to buy my own charger (mac chargers cost more than that, only the adapter costs more than $50) or second for the seller to send me a functional charger but that it would take time and depended on availability. I BOUGHT THE “EXCELLENT” condition one!!! I know this is second hand refurbished, but how is it possible that everytime i buy something it has a problem, i bought an iPhone, problems, Mac problems, your condition classifications are wrong then or your products are very bad. I used to buy in a refurbished shop in uk and never had this problem. Won’t be buying here again. And don’t recommend anyone buying here

Great, it arrived promptly in great condition.

Great price on the laptop, I'm assuming the price was low because you can see faded stickers on the unit. However that doesn't bother me at all, unit in great condition, work great so far, no issues.

Really impressed with the condition the iPad came in. iPad was packaged well. Very little scratches and works perfect. Will defo buy again from backmarket.