: customer reviews

Overall rating

93 verified reviews

Rating details

  • Overall performance

    4.4/5

  • Appearance

    4.4/5

  • Accessories

    4.2/5

  • Battery

    4.2/5

  • Lens & Camera

    4.5/5

  • Packaging

    4.2/5

  • Shipping

    4.4/5

Reviews

  • Margaret K.

    Verified

    Reviewed 18/4/25, Australia.

    It was my first time buying a refurbished phone and really only did so on a recommendation. I have to say I am now the one doing the recommending. It's a great phone and it was at my door in days. Setting up and transferring everything over was so easy. I'm excited!!!

    Condition

    Fair

    Purchased

    22/3/25

  • Jack C.

    Verified

    Reviewed 18/5/25, Australia.

    Got my iPhone 8 in pristine condition, put in my old SIM from my 6s and seamlessly transferred my data across. Got a new case and my iPhone 8 has not looked back 🤩 Thanks for a quality product at a very fair price :-)

    Condition

    Premium

    Purchased

    30/4/25

  • Frank V.

    Verified

    Reviewed 17/8/25, Australia.

    Phone was received very quickly in very good packaging. It appeared brand new, the battery performance is excellent, and the 128GB storage and 6MB RAM is wonderful. Back Market was a pleasure to do business with. Thank you.

    Condition

    Premium

    Purchased

    31/7/25

  • Caroline B.

    Verified

    Reviewed 20/8/25, Australia.

    The device is amazing as if I'd bought it brand new. Everything works perfectly no issues with the phone. It's appearance is flawless, no external marks. The only reason I bought a new one was the touch button stopped working on my old iPhone (SE 2020). The newer model also has much more space which I need. The battery is also better so no need to charge six times a day and no dropping 20% in five minutes because I've used three apps. Will definitely recommend this site to anyone who needs to get a new phone. Service was amazing and being able to pay in four with paypal was the only reason I was able to afford this. Unfortunately the $105 I was quoted to trade in the old phone no longer applies as the touch button doesn't work. Other than that and the atrocious battery life, it's still good.

    Condition

    Premium

    Purchased

    5/8/25

  • Michael R.

    Verified

    Reviewed 7/11/24, Australia.

    It was cheap and works perfectly fine. I don't think anyone should buy a new phone, its dumb. Buy refurbished, save money and the environment. Its just a phone, you browse the web, go on social media and look at memes on it, it does not need to cost $2000...

    Condition

    Excellent

    Purchased

    21/9/24

  • Kenneth S.

    Verified

    Reviewed 29/5/25, Australia.

    Hello. Firstly, I'm 65 years old which means I'm from the pre-mobile phone generation. I decided to buy this phone to replace my Nokia 2.3 ( which was not functioning properly.) This new phone improves on it in every way. The screen resolution is much better, the display is easier to see in sunlight etc. etc. I opted for the premium version and the phone looks just like a brand new one. I'm very happy with my purchase and would recommend this phone. Thank you.

    Condition

    Premium

    Purchased

    7/5/25

  • Arorah S.

    Verified

    Reviewed 16/5/25, Australia.

    Arrived in nice condition and came on expected date which was nice. A nice iPad and good quality for the price!

    Condition

    Excellent

    Purchased

    22/4/25

  • Tyrell A.

    Verified

    Reviewed 19/1/25, Australia.

    I bought this phone about a month ago and I got the pristine quality and I really didn’t expect it to be absolutely flawless, I was expecting 95% battery life, minor scratches, slow but it has actually beat all those expectations it’s got 100% battery health not a single abrasion what so ever and it works like brand new it’s like someone bought it from factory and sold it without taking it out the box, chargers to full battery in about an hour in a half with the included charger which is WAY faster than I need but I thought that was pretty cool

    Condition

    Premium

    Purchased

    6/1/25

  • Jacki M.

    Verified

    Reviewed 8/4/24, Australia.

    First-time customer on Black Market - and I'll be back! IPAD arrived in lighting fast time in exactly the working condition as advertised. I'd looked around for similar models to buy second-hand privately but decided to go with the security of the warranty issued by Black Market. Very pleased with my choice to use Black Market.

    Condition

    Good

    Purchased

    25/3/24

  • Chris K.

    Verified

    Reviewed 25/2/25, Australia.

    I got the premium option for a very good discount, the phone is still in amazing condition, and it looks so good and brand new it's baffling, my only issue was that when I ordered for the phone to be blue, I got it in black, which was kinda disappointed, but overall the phone is still good and I'm happy with it.

    Condition

    Premium

    Purchased

    5/2/25