Customer reviews for Refurbished Video Game Consoles

Thanks dawg it’s super chill

Great service easy purchase

Delivered fast, no BS. Works as intended and less pricey. Nothing to complain abt.

The console was great, no marks of any kind that I could see. The controller however, was unusable. The start/option button wasn't working, and either did the triangle button or the R1 and R2 triggers. Forced me to go buy a brand new controller, since I couldn't be bothered going through all the BS of sending it back and getting a new one.

Paid for excellent condition $580 got given a slip that stated “Good condition”, had aftermarket Blue remote, and the USBC cable was for a PS4 and not a PS5 so had to buy a cord to even link the remote. Really upset paying top dollar for excellent condition and getting fair from it even stated on the packing slip - would have been happy to pay for what I received but I paid a price for a product delivered less then

I purchased an A-grade product but received a product that was heavily used, scratched and lacking a rear cover for the dock. When I contacted support, I was informed that a replacement was not available and a refund was offered. I heard that in the case of return and refund, there is a possibility that the promotion code used at the time of order will not be returned, so I had no choice but to accept the product in poor condition as it was because I would have lost the entire promotion code if I chose the return and refund service. It may be a problem with the shop, but I have used Backmarket several times before, and many of the products were in good condition, so I was disappointed this time.