PlayStation 5 825GB - White

Arrived quickly. A button on the remote was not working, however the customer service team was an absolute pleasure to deal with and helped resolve the issue quicker than I could have asked for. Phenomenal service, highly recommend this company for quality & peace of mind in the off chance things are perfect

The device's exterior condition was not of Excellent condition. It had black marks and scratches. I contacted support who offered a partial $65 refund. Then when playing the machine I noticed the controller had severe joystick drift. I borrowed a friend's controller to make sure I wasn't imagining things, and I was correct. I contacted support who had to contact the seller which took a few days. In the mean time I continued playing and progressing games with my friends controller. The response was I needed to send both the machine and the controller back for inspection and repair/refund. I asked if I could just send the controller back as that is the main issue, and was advised no, the entire machine and controller needed to be sent back. Absolutely ridiculous. I could not be bothered with that process considering I had already progressed with some of the games (and I told support this, but they still wanted the entire machine back). Dumb.

Awesome product. No defects nothing. Works great.

Better than i expected

Delivered fast, no BS. Works as intended and less pricey. Nothing to complain abt.

i have not set the item up yet, very happy with the condition, my son thought it was new.