Seller reviews, items and info

Approved seller with 3.9/5 Stars ratingTrusted on Back Market for

Overall rating

14 verified reviews

Rating details

  • Overall performance

    3.8/5

  • Appearance

    3.9/5

  • Accessories

    3.9/5

  • Battery

    4.1/5

  • Lens & Camera

    3.6/5

  • Packaging

    3.9/5

  • Shipping

    3.9/5

Reviews

  • Philip Y.

    Verified

    Reviewed 21/1/24, Australia.

    It was a purchase for my daughter starting high school. She is very happy with your product. It is performing as I expected, and it has a battery of 100% health, which is a bonus. I've recommended the Back Market to other family members who have now purchased phones in the last two weeks. I applaud the transparency you offer on your site with the process of refurbishing, the sellers profiles and the comparison tool. Very thorough. A well-thought-out funnel.

    Condition

    Good

    Purchased

    10/1/24

  • Danielle N.

    Verified

    Reviewed 13/10/23, Australia.

    Besides the whole estimation process for delivery not matching the actual process! I would definitely use this service again! The phone is in mint condition! Awesome and legitimate service :) very happy.

    Condition

    Excellent

    Purchased

    9/10/23

  • Craig W.

    Verified

    Reviewed 3/1/24, Australia.

    Super quick and easy purchase of an excellent phone at a really fair price. Phone came in a couple of days and is in really good condition and functioning perfectly. Highly recommended.

    Condition

    Excellent

    Purchased

    17/12/23

  • Yi shao L.

    Verified

    Reviewed 2/5/24, Australia.

    Good

    Condition

    Fair

    Purchased

    2/4/24

  • Lucas R.

    Verified

    Reviewed 17/4/24, Australia.

    I have experienced the worst delivery conditions with you so far. If I hadn't asked about the delivery status after a week of not hearing anything, nothing would probably have happened with my order. I can understand that if AU Post loses the parcel, you are in a difficult situation. But with a $1200 purchase, I expect better communication. I have now only found out 6 days after contacting your customer support that I am now waiting for an uncertain amount of time for my order. Translated with DeepL.com (free version)

    Condition

    Excellent

    Purchased

    7/4/24

  • Evan P.

    Verified

    Reviewed 18/1/24, Australia.

    Phone works great - excellent condition and arrived quickly. Very happy!

    Condition

    Excellent

    Purchased

    30/12/23

  • Hon pan Y.

    Verified

    Reviewed 27/10/23, Australia.

    nice

    Condition

    Excellent

    Purchased

    6/10/23

  • Peter O.

    Verified

    Reviewed 11/2/24, Australia.

    Best phone I've ever had. Arrived on time. Very pleased.

    Condition

    Excellent

    Purchased

    23/1/24

  • Peter M.

    Verified

    Reviewed 22/10/23, Australia.

    Its like brand new ...Thanks Guys

    Condition

    Excellent

    Purchased

    8/10/23

  • Tina M.

    Verified

    Reviewed 14/1/24, Australia.

    Quick and efficient. Product seems to be excellent quality. Thank you.

    Condition

    Excellent

    Purchased

    27/12/23

0 products

Nothing to see here...

We looked everywhere: the item you're looking for doesn't exist on our marketplace. Try your luck with another search or check out our great deals.

Nothing to see here...