Mobile Guru

Seller reviews, items and info

Approved seller with 4.5/5 Stars ratingTrusted on Back Market for 2 years

Based in Australia

Overall rating

297 verified reviews

Rating details

  • Battery

    4.3/5

  • Shipping

    4.7/5

  • Lens & Camera

    4.6/5

  • Accessories

    4.3/5

  • Packaging

    4.6/5

  • Overall performance

    4.5/5

  • Appearance

    4.5/5

Reviews

  • Ingrid R.

    Verified purchase

    Reviewed 8/10/24, Australia.

    I ve been complaining about my previous order, but wanted to thank you so much for this iphone! I am so happy about the battery 95%, about how the phone looks, about the packaging with which the phone came, about actually everything! Make sure to order with The Mobile Guru, they are the best! thank you <3

    iPhone 15 Pro 256GB - Natural Titanium - Unlocked

    Condition

    Excellent

    Purchased

    6/10/24

  • Marlon E.

    Verified purchase

    Reviewed 17/3/26, Australia.

    With photo uploads: Received it. Works as intended. However before fully utilising the device I checked all for scratch marks (with the help of a flash light). There weren't any on the screen nor the back of the phone, however upon closer inspection of the phone there were not overly visible scratches on the sides of the phone (very very very very very minimal). One scratch I did manage to notice was on the middle lense after shining a light on it. It's a small scratch but for a camera lense I'm very strict about it even if it's the tiniest scratch. Inspection of the S-Pen, it's practically unused, but the casing of the pen where you insert it seems to have a bit of dirt build-up or rust? Don't know if that's applicable. Overall, I gave it a 4 of 5 due to there being even the tiniest scratch on the middle camera lense along with there being dirt/rust(?) build up in the container of the S-Pen.

    Galaxy S23 Ultra 256GB - Purple - Unlocked

    Condition

    Premium

    Purchased

    15/3/26

  • Benjamin D.

    Verified purchase

    Reviewed 9/3/26, Australia.

    Phone was received in perfect condition, as close to brand new as you could get. Extremely impressed with the free delivery time, ordered on a Tuesday night, arrived Thursday morning.

    Galaxy S23 256GB - Beige - Unlocked

    Condition

    Premium

    Purchased

    24/2/26

  • Boris V.

    Verified purchase

    Reviewed 6/1/26, Australia.

    It came well, everything works, it just doesnt have apple logo on the back since its refurbished, (false marketing), otherwise performance excellent and you cant tell its been used.

    iPhone 15 Pro 128GB - Blue Titanium - Unlocked

    Condition

    Excellent

    Purchased

    24/12/25

  • Rod J.

    Verified purchase

    Reviewed 28/1/25, Australia.

    The process was fast and easy, and there were numerous options regarding the condition of the iPad. The better the condition, the more it would cost, as you would expect. It is a bit early to tell about the iPad's longevity, battery, etc., but the iPad's condition was spot-on. It is as-new. We are totally on-board with Back Market for used electronics.

    iPad 9.7" (2018) 6th gen 32 GB - Wi-Fi - Space Gray

    Condition

    Excellent

    Purchased

    9/1/25

  • Lauren D.

    Verified purchase

    Reviewed 13/10/24, Australia.

    So happy with my purchase from this seller, the phone is in excellent condition, just as described. Great seller compared to other sellers on here in which I received the wrong condition phone and had to return.

    iPhone 13 Pro 256GB - Gold - Unlocked

    Condition

    Excellent

    Purchased

    6/10/24

  • Anique M.

    Verified purchase

    Reviewed 1/3/26, Australia.

    Fantastic! I was expecting something that looked used but when I opened the box and inspected the phone it was flawless! Looked brand new and my son isn’t very pleased. Definitely would recommend!

    iPhone 12 128GB - Black - Unlocked

    Condition

    Fair

    Purchased

    19/2/26

  • Adel H.

    Verified purchase

    Reviewed 1/3/26, Australia.

    The quality of the device is great, but the process of getting it was a little poor considering I was send a promo code of $15 for my first purchase only after i bought the device. Please apply my $15 discount using the promo code

    Galaxy S23 256GB - Beige - Unlocked

    Condition

    Excellent

    Purchased

    16/2/26

  • Jenni C.

    Verified purchase

    Reviewed 15/2/26, Australia.

    This is one ofthe Best Phones that) have ever had * have told alot ofmy friendsabout your site. Thank you

    Galaxy S23 Ultra 512GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    4/2/26

  • Chrissi B.

    Verified purchase

    Reviewed 29/6/25, Australia.

    In near perfect condition, this is the second premium IPhone 12 we have bought from Back Market and both have been amazing quality. Both have looked and performed like new.

    iPhone 12 64GB - White - Unlocked

    Condition

    Premium

    Purchased

    11/6/25

81 products