Mobile Guru

Seller reviews, items and info

Approved seller with 4.5/5 Stars ratingTrusted on Back Market for 2 years

Based in Australia

Overall rating

326 verified reviews

Rating details

  • Battery

    4.3/5

  • Shipping

    4.7/5

  • Lens & Camera

    4.5/5

  • Accessories

    4.3/5

  • Packaging

    4.6/5

  • Overall performance

    4.5/5

  • Appearance

    4.5/5

Reviews

  • Teresa B.

    Verified purchase

    Reviewed 25/5/26, Australia.

    I was quite dubious about buying a refurbished phone from an unknown website. I received the phone in pristine condition. I was so pleasantly surprised. If I didn’t know better I would swear it was brand new 100%. I love it. It was professionally well packed. I would highly recommend buying from Back Market. You won’t be disappointed.

    iPhone 12 mini 64GB - White - Unlocked

    Condition

    Premium

    Purchased

    13/5/26

  • Cate P.

    Verified purchase

    Reviewed 30/3/26, Australia.

    The phone arrived in perfect condition. It’s a dream to use. I feel good that it’s not contributing to landfill as well.

    iPhone 16 Pro Max 256GB - Desert Titanium - Unlocked

    Condition

    Excellent

    Purchased

    19/3/26

  • Hong L.

    Verified purchase

    Reviewed 8/3/26, Australia.

    I was hesitant on buying refurbished phone online but this website gave 30 days return which is good. Phone came very quickly via signature on delivery, I bought prestine condition and this is exactly what it looks like. No visible signs of scratch or damage anywhere, very happy with my purchase.

    Galaxy S23 256GB - Purple - Unlocked

    Condition

    Premium

    Purchased

    27/2/26

  • Clancee S.

    Verified purchase

    Reviewed 29/6/26, Australia.

    The iphone 15 is in such good quality have had no trouble with it and i loge the colour

    iPhone 15 128GB - Blue - Unlocked

    Condition

    Good

    Purchased

    17/6/26

  • Miranda R.

    Verified purchase

    Reviewed 5/8/25, Australia.

    It’s for 90 year old mum. iPhone 11 is the least expensive model providing Assistive Access - I’ve set up for her - she only gets calls from people on her favourites list. She cannot delete or accidentally move things. The volume is toggled and it streams via blue tooth to her hearing aid. Really worthwhile

    iPhone 11 128GB - Black - Unlocked

    Condition

    Fair

    Purchased

    2/7/25

  • Andrea L.

    Verified purchase

    Reviewed 9/4/26, Australia.

    Device turned up quickly and in good order. It looks great, having a few difficulties with it at the moment, that I am trying to work through at the moment, not sure if it is due to not enough storage as it has less storage than my previous phone.

    iPhone 16 Pro Max 256GB - White Titanium - Unlocked

    Condition

    Premium

    Purchased

    23/3/26

  • Anil Y.

    Verified purchase

    Reviewed 1/12/25, Australia.

    I received totally new ipad and original Apple charger with apple sealed label box , really happy with this. I can also use official Apple warranty for next one year, and I have option to opt for apple care too.

    iPad Pro 13" (2024) 7th gen 256 GB - Wi-Fi + 5G - Space Black

    Condition

    Excellent

    Purchased

    17/11/25

  • Fatima shafia B.

    Verified purchase

    Reviewed 17/8/25, Australia.

    I'm extremely happy with my phone purchase. The iphone 16 Premium had a 100% (charge) battery and the phone was in great condition beautifully presented, and in identical condition to the product descriptions, not a scratch or mark anywhere. The phone also arrived quickly, such prompt shipping. I would definitely purchase from this company again. Highly recommended. Loving it since I got it 😀😀😀

    iPhone 16 128GB - Black - Unlocked

    Condition

    Premium

    Purchased

    2/8/25

  • Shane B.

    Verified purchase

    Reviewed 28/9/25, Australia.

    I purchased the Samsung S23FE and found the phone to be of great quality and as described.. Knowing the phone had been tested & battery checked to ensure it was of high qaulity is exactly what I needed as this was a gift for family . The process to purchase was super easy and I even used afterpay which I use alot for retail . Delivery very was great ! A postal tracking number was provided and a signature on delivery was required from the postal company which ment my delivery was safe and secure until it arrived to me in my hands . The phone arrived very quickly. I'm super happy with the overall experience and would definitely recommend Back Market . Definitely 5 stars.

    Galaxy S23 FE 128GB - Purple - Unlocked

    Condition

    Excellent

    Purchased

    16/9/25

  • Richard J.

    Verified purchase

    Reviewed 18/5/25, Australia.

    Hi Backmarket, I only have positive things to say about my recent iphone 13 purchase. Your site is well laid out, easy to navigate through models, colors, storage size, condition and a seemingly never ending amount of stock at competitive prices. Delivery was quick and communication excellent. A most impressive on-line business. My wife will be updating her phone with you shortly. 10 out of 10

    iPhone 13 128GB - Starlight - Unlocked

    Condition

    Excellent

    Purchased

    30/4/25

75 products