Mobile Guru

Seller reviews, items and info

Approved seller with 4.4/5 Stars ratingTrusted on Back Market for 3 years

Based in Australia

Overall rating

331 verified reviews

Rating details

  • Battery

    4.3/5

  • Shipping

    4.7/5

  • Lens & Camera

    4.5/5

  • Accessories

    4.3/5

  • Packaging

    4.6/5

  • Overall performance

    4.5/5

  • Appearance

    4.5/5

Reviews

  • Teresa B.

    Verified purchase

    Reviewed 25/5/26, Australia.

    I was quite dubious about buying a refurbished phone from an unknown website. I received the phone in pristine condition. I was so pleasantly surprised. If I didn’t know better I would swear it was brand new 100%. I love it. It was professionally well packed. I would highly recommend buying from Back Market. You won’t be disappointed.

    iPhone 12 mini 64GB - White - Unlocked

    Condition

    Premium

    Purchased

    13/5/26

  • Cate P.

    Verified purchase

    Reviewed 30/3/26, Australia.

    The phone arrived in perfect condition. It’s a dream to use. I feel good that it’s not contributing to landfill as well.

    iPhone 16 Pro Max 256GB - Desert Titanium - Unlocked

    Condition

    Excellent

    Purchased

    19/3/26

  • Hong L.

    Verified purchase

    Reviewed 8/3/26, Australia.

    I was hesitant on buying refurbished phone online but this website gave 30 days return which is good. Phone came very quickly via signature on delivery, I bought prestine condition and this is exactly what it looks like. No visible signs of scratch or damage anywhere, very happy with my purchase.

    Galaxy S23 256GB - Purple - Unlocked

    Condition

    Premium

    Purchased

    27/2/26

  • Julie B.

    Verified purchase

    Reviewed 5/8/26, Australia.

    Very happy with my purchase! My Samsung S24 arrived in excellent condition, with no scratches at all. The battery health is above 90%, which is a great surprise. Everything is working perfectly so far, and I’m really satisfied with my phone

    Galaxy S24 256GB - Yellow - Unlocked

    Condition

    Premium

    Purchased

    26/7/26

  • Clancee S.

    Verified purchase

    Reviewed 29/6/26, Australia.

    The iphone 15 is in such good quality have had no trouble with it and i loge the colour

    iPhone 15 128GB - Blue - Unlocked

    Condition

    Good

    Purchased

    17/6/26

  • Andrea L.

    Verified purchase

    Reviewed 9/4/26, Australia.

    Device turned up quickly and in good order. It looks great, having a few difficulties with it at the moment, that I am trying to work through at the moment, not sure if it is due to not enough storage as it has less storage than my previous phone.

    iPhone 16 Pro Max 256GB - White Titanium - Unlocked

    Condition

    Premium

    Purchased

    23/3/26

  • Anil Y.

    Verified purchase

    Reviewed 1/12/25, Australia.

    I received totally new ipad and original Apple charger with apple sealed label box , really happy with this. I can also use official Apple warranty for next one year, and I have option to opt for apple care too.

    iPad Pro 13" (2024) 7th gen 256 GB - Wi-Fi + 5G - Space Black

    Condition

    Excellent

    Purchased

    17/11/25

  • Fatima shafia B.

    Verified purchase

    Reviewed 17/8/25, Australia.

    I'm extremely happy with my phone purchase. The iphone 16 Premium had a 100% (charge) battery and the phone was in great condition beautifully presented, and in identical condition to the product descriptions, not a scratch or mark anywhere. The phone also arrived quickly, such prompt shipping. I would definitely purchase from this company again. Highly recommended. Loving it since I got it 😀😀😀

    iPhone 16 128GB - Black - Unlocked

    Condition

    Premium

    Purchased

    2/8/25

  • Miranda R.

    Verified purchase

    Reviewed 5/8/25, Australia.

    It’s for 90 year old mum. iPhone 11 is the least expensive model providing Assistive Access - I’ve set up for her - she only gets calls from people on her favourites list. She cannot delete or accidentally move things. The volume is toggled and it streams via blue tooth to her hearing aid. Really worthwhile

    iPhone 11 128GB - Black - Unlocked

    Condition

    Fair

    Purchased

    2/7/25

  • Richard J.

    Verified purchase

    Reviewed 18/5/25, Australia.

    Hi Backmarket, I only have positive things to say about my recent iphone 13 purchase. Your site is well laid out, easy to navigate through models, colors, storage size, condition and a seemingly never ending amount of stock at competitive prices. Delivery was quick and communication excellent. A most impressive on-line business. My wife will be updating her phone with you shortly. 10 out of 10

    iPhone 13 128GB - Starlight - Unlocked

    Condition

    Excellent

    Purchased

    30/4/25

78 products