Mobile Guru

Seller reviews, items and info

Approved seller with 4.5/5 Stars ratingTrusted on Back Market for 2 years

Based in Australia

Overall rating

277 verified reviews

Rating details

  • Overall performance

    4.5/5

  • Appearance

    4.5/5

  • Accessories

    4.3/5

  • Battery

    4.3/5

  • Lens & Camera

    4.6/5

  • Packaging

    4.6/5

  • Shipping

    4.7/5

Reviews

  • Miranda R.

    Verified

    Reviewed 5/8/25, Australia.

    It’s for 90 year old mum. iPhone 11 is the least expensive model providing Assistive Access - I’ve set up for her - she only gets calls from people on her favourites list. She cannot delete or accidentally move things. The volume is toggled and it streams via blue tooth to her hearing aid. Really worthwhile

    Condition

    Fair

    Purchased

    2/7/25

  • Anil Y.

    Verified

    Reviewed 1/12/25, Australia.

    I received totally new ipad and original Apple charger with apple sealed label box , really happy with this. I can also use official Apple warranty for next one year, and I have option to opt for apple care too.

    Condition

    Excellent

    Purchased

    17/11/25

  • Fatima shafia B.

    Verified

    Reviewed 17/8/25, Australia.

    I'm extremely happy with my phone purchase. The iphone 16 Premium had a 100% (charge) battery and the phone was in great condition beautifully presented, and in identical condition to the product descriptions, not a scratch or mark anywhere. The phone also arrived quickly, such prompt shipping. I would definitely purchase from this company again. Highly recommended. Loving it since I got it 😀😀😀

    Condition

    Premium

    Purchased

    2/8/25

  • Shane B.

    Verified

    Reviewed 28/9/25, Australia.

    I purchased the Samsung S23FE and found the phone to be of great quality and as described.. Knowing the phone had been tested & battery checked to ensure it was of high qaulity is exactly what I needed as this was a gift for family . The process to purchase was super easy and I even used afterpay which I use alot for retail . Delivery very was great ! A postal tracking number was provided and a signature on delivery was required from the postal company which ment my delivery was safe and secure until it arrived to me in my hands . The phone arrived very quickly. I'm super happy with the overall experience and would definitely recommend Back Market . Definitely 5 stars.

    Condition

    Excellent

    Purchased

    16/9/25

  • Alexandra W.

    Verified

    Reviewed 19/1/26, Australia.

    Very happy, works perfectly, battery life is great, runs fast. Was a gift for my husband who has been struggling doing 3D models of realistic characters on his old 2018 ipad pro 13inch which was only 64GB. To the point that even after deleting every other app and compressing the 3D models the device was crashing, and even some files would not open. And the battery was dying after only 20min off charger. Now he can open all the files within seconds and it never crashes, along with the battery lasting a reasonable time. My only down was that the ipad had an engraving on the back, which im only glad it was general phrase and not specific to someone. Arrived in record time.

    Condition

    Good

    Purchased

    2/1/26

  • Caleb W.

    Verified

    Reviewed 12/1/26, Australia.

    The iPhone looks literally perfect. No scratches at all, exactly as described and…100% battery health, which I wasn’t expecting. I’ve had it for a bit over a week now and everything is running smoothly, so hopefully it stays that way 👌

    Condition

    Premium

    Purchased

    28/12/25

  • Lee S.

    Verified

    Reviewed 27/5/25, Australia.

    few scratches here and there for the “excellent„ option, but they are easily hidden so it’s ok. the battery is also kind of whack, but honestly i’m not complaining it’s overall a very good phone and i would definitely recommend for anyone who is looking into buying a refurbished phone.

    Condition

    Excellent

    Purchased

    11/5/25

  • Richard J.

    Verified

    Reviewed 18/5/25, Australia.

    Hi Backmarket, I only have positive things to say about my recent iphone 13 purchase. Your site is well laid out, easy to navigate through models, colors, storage size, condition and a seemingly never ending amount of stock at competitive prices. Delivery was quick and communication excellent. A most impressive on-line business. My wife will be updating her phone with you shortly. 10 out of 10

    Condition

    Excellent

    Purchased

    30/4/25

  • Ruth S.

    Verified

    Reviewed 19/10/25, Australia.

    I love it. Everything has gone very smoothly, and the phone is in beautiful condition, even though the "GOOD" rating warned me there would be obvious flaws. None that I can see! Couldn't be happier - thank you!

    Condition

    Good

    Purchased

    3/10/25

  • Phil S.

    Verified

    Reviewed 20/2/25, Australia.

    Item is exactly what is described. The iPad Mini was in fantastic condition and delivered in prompt timing. It was delivered in simple (yet sufficient) packaging, along with a charger. It was a seamless and straightforward purchase and I'd be happy to do it again. Highly recommended. 👍

    Condition

    Excellent

    Purchased

    2/2/25

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