TRUETECH DEVICES PTY LTD

Seller reviews, items and info

Approved seller with 4.5/5 Stars ratingTrusted on Back Market for 2 years

Based in Australia

Overall rating

84 verified reviews

Rating details

  • Battery

    4.3/5

  • Lens & Camera

    4.6/5

  • Shipping

    4.6/5

  • Accessories

    4.4/5

  • Packaging

    4.7/5

  • Overall performance

    4.4/5

  • Appearance

    4.7/5

Reviews

  • Brogan S.

    Verified purchase

    Reviewed 1/10/26, Australia.

    Absolutely love my Apple Watch Series 8! It arrived in excellent condition and honestly looks almost brand new. The battery life is great too, which was one of my main concerns with buying refurbished. Thank you, Back Market, for my refurbished watch! I’m so happy with it and will definitely be doing this again. 😊

    Apple Watch Series 8 (2022) GPS 45 mm - Aluminium Silver - Sport band Black

    Condition

    Excellent

    Purchased

    20/9/26

  • Noah H.

    Verified purchase

    Reviewed 16/3/25, Australia.

    Not bad, though not perfect either. Occasionally when I go to open it, all I get is a dark grey, unresponsive screen. Simply turning it off and on again (with two quick clicks of the power button) fixes this though, so it's not a big issue. The auto-correct on the keyboard is really funky though, and unless my fingers are fatter than I thought they were, it likes to insert random spaces and (sometimes imaginary) words so that 'random' becomes 'ra an dome' or something, which is not an issue I had with my previous refurbished SE (2nd ed). I've changed the auto-correct, auto-punctuation and predict features to off in settings, which makes things a bit better but I still occasionally have the issue. The screen went completely unresponsive on me at one point when I opened the phone onto safari, and I had to do the 'volume up then down quickly and hold the power button until you see the apple symbol' restart, after which it was working normally again. Other than those (mostly just mildly inconvenient) issues, it has been behaving fine. Oh, it also didn't let me do the connect-to-mac info crossover when I was first setting up the phone, but from what I could see online this is normally clunky and was probably not just an issue with the phone? I guess this is what you have to expect with refurbished phones and they aren't tremendously frustrating problems anyway, but it is perhaps a little bit disappointing they couldn't be picked up on in the refurbishing process, or if they were known, that they weren't communicated to me prior to or upon arrival or even as possibilities of purchase on the website. However I must say that, while I have received a better quality phone from another refurbisher for a similar/slightly cheaper price, the customer service at backmarket was excellent and opportunities to leave reviews like this and get in contact with them are very much appreciated. Overall, content with my purchase.

    iPhone SE (2022) 128GB - Starlight - Unlocked

    Condition

    Fair

    Purchased

    25/2/25

  • Penny R.

    Verified purchase

    Reviewed 21/6/26, Australia.

    I like my new phone thanks. It just took a few days to arrive and I got so many emails giving me updates all the time. That’s the only negative. Just one or two emails would have been fine. The new mini is great.

    iPhone 13 mini 256GB - Red - Unlocked

    Condition

    Premium

    Purchased

    8/6/26

  • Anthea A.

    Verified purchase

    Reviewed 10/2/25, Australia.

    Delivered very quickly. Securely packaged. Good condition, clean. All working perfectly. Excellent service and great to be recycling.

    iPhone 13 128GB - Midnight - Unlocked

    Condition

    Fair

    Purchased

    22/1/25

  • Triphina B.

    Verified purchase

    Reviewed 19/10/25, Australia.

    The device is perfect, from the quality to the functionality you can’t go wrong with buying your product from BackMarket. I ordered my watch and payed for express post and it was at my door in 2 days which really surprised me and the price is such a great deal! Was nervous it wasn’t real but when it came and I opened the cute packaging I was so happy thank you BackMarket :)

    Apple Watch Series 7 (2021) GPS + Cellular 45 mm - Stainless steel Graphite - Sport band Black

    Condition

    Good

    Purchased

    6/10/25

  • Russell G.

    Verified purchase

    Reviewed 17/2/25, Australia.

    Phone is in perfect condition, set up was a breeze, you were quick to supply, packaged extremely well, could not be happier. THANK YOU would highly recommend your company.

    iPhone 11 128GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    3/2/25

  • Tatjana B.

    Verified purchase

    Reviewed 7/11/24, Australia.

    Needed a phone for my mom due to 3G closing down. Great phone in better condition than expected and works perfectly. Thank you so much.

    iPhone SE (2020) 128GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    26/9/24

  • Garth H.

    Verified purchase

    Reviewed 17/2/25, Australia.

    My Apple iPhone 13 with I think it’s 128 memory was like brand-new hasn’t a single mark on it very happy with my purchase very good phone. I did have an iPhone 7 upgraded to the 13. excellent value for money with a 12 month warranty.

    iPhone 13 128GB - Blue - Unlocked

    Condition

    Fair

    Purchased

    31/1/25

  • Jeremy W.

    Verified purchase

    Reviewed 12/1/25, Australia.

    An excellent experience - phone was in excellent condition as described, arrived fast, and is a perfect replacement for the 8 I managed to drown.

    iPhone 8 256GB - Space Gray - Unlocked

    Condition

    Excellent

    Purchased

    26/12/24

  • Micheal S.

    Verified purchase

    Reviewed 10/4/25, Australia.

    Purchased 2 watches, both like brand new, one still has Apple Care. Very happy

    Apple Watch Ultra 2 (2023) GPS + Cellular 49 mm - Titanium Natural Titanium - Alpine loop Black

    Condition

    Good

    Purchased

    7/3/25

38 products

Company name

TRUETECH DEVICES PTY LTD

ABN

71 696 334 880