Refurbished price:A$459.00
Versus A$1,049.00 new

Based in Australia
Battery
4.3/5
Shipping
4.6/5
Lens & Camera
4.5/5
Accessories
4.2/5
Packaging
4.4/5
Overall performance
4.5/5
Appearance
4.5/5
Reviewed 11/6/25, Australia.
I'm extremely happy with my phone purchase. The refurbished iphone 12 had a new 100% (charge) battery and the phone was in great condition (like new), not a scratch or mark anywhere. The phone also arrived quickly, such prompt shipping. I would definitely purchase from this company again. Highly recommended.
Condition
Excellent
Purchased
24/5/25
Reviewed 19/4/26, Australia.
The visible condition is like brand new. Nice to have the same model as before, but with higher gigs. Cable transfer from old to new did not work, but wireless did. I still have work to do transferring 2 factor authentications.
Condition
Fair
Purchased
6/4/26
Reviewed 29/3/26, Australia.
I am really happy with my s23. I have had no issues at all. It arrived by express post.the phone was packed so well and was in pristine condition. I really can't thank you guys enough for you communication by phone and email with my order.I have already put word out around my work with your company!thank you again !
Condition
Excellent
Purchased
17/3/26
Reviewed 20/4/26, Australia.
very well! easy to set up as well. i went from an apple to a samsung and the switch was pretty seamless. would recommend! better then ALL refurbished sites i’ve tried
Condition
Excellent
Purchased
8/4/26
Reviewed 17/3/25, Australia.
I bought an Iphone 13 mini.I am very impessed withe phone I received. I did buy an excellent condition unit. The battery is showing 100% condition. Overall a great experience. Thanks to the Back Market staff. Well done!!
Condition
Excellent
Purchased
28/2/25
Reviewed 26/1/25, Australia.
I ordered an iPhone 12 on Sunday evening and received a.message to call Back Market on the Monday afternoon. They advised that the colour I had ordered (purple) wasn’t available, however it could come in that evening. I was given the option to wait until the next day upon which they called back to advise I could choose a different colour or receive a full refund. I chose another colour and it arrived the next day via express post. A bit disappointed that the colour I originally ordered was not available, however fantastic customer service by Back Market. The phone condition was excellent with battery at 100% capacity. Screen in as new condition and also the casing had no visible marks. Would definitely order from Back Market again in the future.
Condition
Excellent
Purchased
12/1/25
Reviewed 3/2/25, Australia.
Hi l Am Very Happy with My iPhone 13 mini, l Received From, Back Market, it Arrived in a Few Days, Please.. The iPhone 13 mini, is Like New, and a New Battery is All The Better, To Please, l Bought This iPhone as My Other iPhone 13 mini, Run Out of Memory.. So l Decided To Buy This iPhone From, Back Market I Give My 2nd iPhone 13 mini, Please, 10 Out of 10, please as it’s a Very Good iPhone, l Am Using Now.. Please.. Thanks Bruce
Condition
Excellent
Purchased
10/1/25
Reviewed 1/3/26, Australia.
Purple Ha. ! The Samsung S23 phone may be great, But the colour is NOT. It looks like a pale pink.As an Electrician i had had my eyes tested for colour recognition . Upon further investigation Samsung actually do not call it 'Purple', they call it 'Lavender'. Very disappointed as I was expecting a rich, deep dark colour not an insipid, pale pink colour. Help line were quick to respond, but requesting additional information i.e. IMEi Number. & extra photos.
Condition
Excellent
Purchased
14/2/26
Reviewed 17/9/25, Australia.
Ordered a iPhone 14 Pro 128GB - Gold - Unlocked - Excellent condition. Other than a few cosmetics marks on the back, as well as a battery health of 89%, the phone is good as can be expected for a used iPhone. I deducted one star from the overall rating, not for the phone itself, but for the overall experience, as the advertised delivery date on the website was 9/2, but then was indicated to be as late as 9/9 in the order confirmation email. The phone did arrive on 9/5, which was great, but this did cause delays in travel plans, due to the inconsistent delivery dates that were communicated throughout the purchase process. With all this being said, I would order from BackMarket again, and would highly recommend them to others.
Condition
Excellent
Purchased
30/8/25
Reviewed 14/7/25, Australia.
I ordered a flip phone from Back Market. The condition I ordered was fair. They ran out and sent me one in good condition. That was very nice to give me a phone in better condition. The phone works perfectly and I'm very happy.
Condition
Fair
Purchased
19/6/25