Customer reviews

It was a purchase for my daughter starting high school. She is very happy with your product. It is performing as I expected, and it has a battery of 100% health, which is a bonus. I've recommended the Back Market to other family members who have now purchased phones in the last two weeks. I applaud the transparency you offer on your site with the process of refurbishing, the sellers profiles and the comparison tool. Very thorough. A well-thought-out funnel.

Besides the whole estimation process for delivery not matching the actual process! I would definitely use this service again! The phone is in mint condition! Awesome and legitimate service :) very happy.

Super quick and easy purchase of an excellent phone at a really fair price. Phone came in a couple of days and is in really good condition and functioning perfectly. Highly recommended.

Good

I have experienced the worst delivery conditions with you so far. If I hadn't asked about the delivery status after a week of not hearing anything, nothing would probably have happened with my order. I can understand that if AU Post loses the parcel, you are in a difficult situation. But with a $1200 purchase, I expect better communication. I have now only found out 6 days after contacting your customer support that I am now waiting for an uncertain amount of time for my order. Translated with DeepL.com (free version)

Phone works great - excellent condition and arrived quickly. Very happy!

nice

Best phone I've ever had. Arrived on time. Very pleased.

Its like brand new ...Thanks Guys

Quick and efficient. Product seems to be excellent quality. Thank you.