14 verified reviews in the last 24 months.
Philip Y.
Purchased on 10 January 2024
Verified purchaseIt was a purchase for my daughter starting high school. She is very happy with your product. It is performing as I expected, and it has a battery of 100% health, which is a bonus. I've recommended the Back Market to other family members who have now purchased phones in the last two weeks. I applaud the transparency you offer on your site with the process of refurbishing, the sellers profiles and the comparison tool. Very thorough. A well-thought-out funnel.
Reviewed in Australia on 26 March 2025
iPhone SE (2020) 64GB - White - UnlockedDanielle N.
Purchased on 9 October 2023
Verified purchaseBesides the whole estimation process for delivery not matching the actual process! I would definitely use this service again! The phone is in mint condition! Awesome and legitimate service :) very happy.
Reviewed in Australia on 26 March 2025
iPhone XR 128GB - Black - UnlockedCraig W.
Purchased on 17 December 2023
Verified purchaseSuper quick and easy purchase of an excellent phone at a really fair price. Phone came in a couple of days and is in really good condition and functioning perfectly. Highly recommended.
Reviewed in Australia on 26 March 2025
Galaxy S20 FE 128GB - Dark Blue - UnlockedYi shao L.
Purchased on 2 April 2024
Verified purchaseGood
Reviewed in Australia on 26 March 2025
iPhone 8 64GB - Space Gray - UnlockedSteven D.
Purchased on 10 March 2024
Verified purchaseGood service
Reviewed in Australia on 26 March 2025
iPhone 11 128GB - Black - UnlockedPeter O.
Purchased on 23 January 2024
Verified purchaseBest phone I've ever had. Arrived on time. Very pleased.
Reviewed in Australia on 26 March 2025
Galaxy S9 64GB - Black - UnlockedEvan P.
Purchased on 30 December 2023
Verified purchasePhone works great - excellent condition and arrived quickly. Very happy!
Reviewed in Australia on 26 March 2025
iPhone SE (2020) 128GB - Black - UnlockedTina M.
Purchased on 27 December 2023
Verified purchaseQuick and efficient. Product seems to be excellent quality. Thank you.
Reviewed in Australia on 26 March 2025
iPhone 8 64GB - Silver - UnlockedHon pan Y.
Purchased on 6 October 2023
Verified purchasenice
Reviewed in Australia on 26 March 2025
Google Pixel 4 64GB - Black - UnlockedLucas R.
Purchased on 7 April 2024
Verified purchaseI have experienced the worst delivery conditions with you so far. If I hadn't asked about the delivery status after a week of not hearing anything, nothing would probably have happened with my order. I can understand that if AU Post loses the parcel, you are in a difficult situation. But with a $1200 purchase, I expect better communication. I have now only found out 6 days after contacting your customer support that I am now waiting for an uncertain amount of time for my order. Translated with DeepL.com (free version)
Reviewed in Australia on 26 March 2025
iPhone 14 Pro 128GB - Deep Purple - Unlocked