Mobile Guru's customer reviews

190 verified reviews in the last 24 months.

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  • L

    Lee S.

    Purchased on 11 May 2025

    Verified purchase

    few scratches here and there for the “excellent„ option, but they are easily hidden so it’s ok. the battery is also kind of whack, but honestly i’m not complaining it’s overall a very good phone and i would definitely recommend for anyone who is looking into buying a refurbished phone.

    Reviewed in Australia on 27 May 2025

    iPhone 15 128GB - Black - Unlocked
  • R

    Richard J.

    Purchased on 30 April 2025

    Verified purchase

    Hi Backmarket, I only have positive things to say about my recent iphone 13 purchase. Your site is well laid out, easy to navigate through models, colors, storage size, condition and a seemingly never ending amount of stock at competitive prices. Delivery was quick and communication excellent. A most impressive on-line business. My wife will be updating her phone with you shortly. 10 out of 10

    Reviewed in Australia on 18 May 2025

    iPhone 13 128GB - Starlight - Unlocked
  • J

    Jos D.

    Purchased on 5 April 2024

    Verified purchase

    Very happy about my refurbished phone. I didn’t need the specs of a new phone so bought one with the specs I wanted. Saved me about 1000 dollars. Better for the environment too. One very minor flaw: you advertise with promising at least 85% battery life, mine is 84% (🤨). I can totally life with that. Anyone thinking of going refurbished, go here.

    Reviewed in Australia on 21 April 2024

    iPhone XS 64GB - Space Gray - Unlocked
  • T

    Tiantian L.

    Purchased on 9 May 2025

    Verified purchase

    I’m impressed. It looks and feels completely new — no scratches, marks, or signs of previous use. The performance is excellent, and everything works perfectly. A great deal for the price. Highly satisfied!

    Reviewed in Australia on 3 June 2025

    Google Pixel 7 128GB - Green - Unlocked
  • L

    Lincoln L.

    Purchased on 1 May 2025

    Verified purchase

    I've had the S24 Ultra for a month and its been amazing so far. Works like new. Battery is like new. I couldn't justify buying new but wanted a top tier device. I will definitely recommend to friends and will buy Back Market again in the future.

    Reviewed in Australia on 18 May 2025

    Galaxy S24 Ultra 256GB - Grey - Unlocked
  • A

    Aryo P.

    Purchased on 25 April 2025

    Verified purchase

    Phone is good but not in perfect condition when I received it there were certain parts of the screen that could not be pressed. Like the letter “i” on the keyboard. So a little bit upset about that as I paid expecting a no flaw phone.

    Reviewed in Australia on 11 May 2025

    iPhone 11 128GB - Black - Unlocked
  • L

    Liam O.

    Purchased on 12 February 2025

    Verified purchase

    The process of buying a phone on black market was so easy when I needed a phone quickly. The price was much better than other places and was able to get a better phone for less. I will definitely be back.

    Reviewed in Australia on 14 March 2025

    Galaxy S21 FE 5G 128GB - Grey - Unlocked
  • A

    Amanda H.

    Purchased on 6 February 2025

    Verified purchase

    Postage was extremely fast as it arrived within a couple of days . The iPhone is perfect . I picked the excellent quality and there is not a single mark on it . Absolutely perfect . I will definitely use you guys again . Thanks

    Reviewed in Australia on 23 February 2025

    iPhone 14 Pro 256GB - Space Black - Unlocked
  • P

    Phil S.

    Purchased on 2 February 2025

    Verified purchase

    Item is exactly what is described. The iPad Mini was in fantastic condition and delivered in prompt timing. It was delivered in simple (yet sufficient) packaging, along with a charger. It was a seamless and straightforward purchase and I'd be happy to do it again. Highly recommended. 👍

    Reviewed in Australia on 20 February 2025

    iPad mini (2021) 6th gen 64 GB - Wi-Fi - Space Gray
  • M

    Moegamat H.

    Purchased on 17 November 2024

    Verified purchase

    Really happy with what was received, the smallest dint on the top which was covered by a case. The battery health was at 81% which is at the lower end of battery health that I'd like, but that is what you get when getting a refirub. Wish cases were also sold as an add on - maybe they were just wasn't obvious.

    Reviewed in Australia on 2 December 2024

    iPhone 12 64GB - Green - Unlocked