Mobile Guru's customer reviews

I'm extremely happy with my phone purchase. The iphone 16 Premium had a 100% (charge) battery and the phone was in great condition beautifully presented, and in identical condition to the product descriptions, not a scratch or mark anywhere. The phone also arrived quickly, such prompt shipping. I would definitely purchase from this company again. Highly recommended. Loving it since I got it 😀😀😀

It’s for 90 year old mum. iPhone 11 is the least expensive model providing Assistive Access - I’ve set up for her - she only gets calls from people on her favourites list. She cannot delete or accidentally move things. The volume is toggled and it streams via blue tooth to her hearing aid. Really worthwhile

I purchased the Samsung S23FE and found the phone to be of great quality and as described.. Knowing the phone had been tested & battery checked to ensure it was of high qaulity is exactly what I needed as this was a gift for family . The process to purchase was super easy and I even used afterpay which I use alot for retail . Delivery very was great ! A postal tracking number was provided and a signature on delivery was required from the postal company which ment my delivery was safe and secure until it arrived to me in my hands . The phone arrived very quickly. I'm super happy with the overall experience and would definitely recommend Back Market . Definitely 5 stars.

Hi Backmarket, I only have positive things to say about my recent iphone 13 purchase. Your site is well laid out, easy to navigate through models, colors, storage size, condition and a seemingly never ending amount of stock at competitive prices. Delivery was quick and communication excellent. A most impressive on-line business. My wife will be updating her phone with you shortly. 10 out of 10

few scratches here and there for the “excellent„ option, but they are easily hidden so it’s ok. the battery is also kind of whack, but honestly i’m not complaining it’s overall a very good phone and i would definitely recommend for anyone who is looking into buying a refurbished phone.

Item is exactly what is described. The iPad Mini was in fantastic condition and delivered in prompt timing. It was delivered in simple (yet sufficient) packaging, along with a charger. It was a seamless and straightforward purchase and I'd be happy to do it again. Highly recommended. 👍

I’m impressed. It looks and feels completely new — no scratches, marks, or signs of previous use. The performance is excellent, and everything works perfectly. A great deal for the price. Highly satisfied!

I've had the S24 Ultra for a month and its been amazing so far. Works like new. Battery is like new. I couldn't justify buying new but wanted a top tier device. I will definitely recommend to friends and will buy Back Market again in the future.

The process of buying a phone on black market was so easy when I needed a phone quickly. The price was much better than other places and was able to get a better phone for less. I will definitely be back.

In near perfect condition, this is the second premium IPhone 12 we have bought from Back Market and both have been amazing quality. Both have looked and performed like new.