Essentially Mobile's customer reviews

4.7/5

54 verified reviews in the last 24 months.

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  • N

    Noah H.

    Purchased on 25 February 2025

    Verified purchase
    4.8/5

    Not bad, though not perfect either. Occasionally when I go to open it, all I get is a dark grey, unresponsive screen. Simply turning it off and on again (with two quick clicks of the power button) fixes this though, so it's not a big issue. The auto-correct on the keyboard is really funky though, and unless my fingers are fatter than I thought they were, it likes to insert random spaces and (sometimes imaginary) words so that 'random' becomes 'ra an dome' or something, which is not an issue I had with my previous refurbished SE (2nd ed). I've changed the auto-correct, auto-punctuation and predict features to off in settings, which makes things a bit better but I still occasionally have the issue. The screen went completely unresponsive on me at one point when I opened the phone onto safari, and I had to do the 'volume up then down quickly and hold the power button until you see the apple symbol' restart, after which it was working normally again. Other than those (mostly just mildly inconvenient) issues, it has been behaving fine. Oh, it also didn't let me do the connect-to-mac info crossover when I was first setting up the phone, but from what I could see online this is normally c...

    Reviewed in Australia on 26 March 2025

    iPhone SE (2022) 128GB - Starlight - Unlocked
  • G

    Garth H.

    Purchased on 31 January 2025

    Verified purchase
    5/5

    My Apple iPhone 13 with I think it’s 128 memory was like brand-new hasn’t a single mark on it very happy with my purchase very good phone. I did have an iPhone 7 upgraded to the 13. excellent value for money with a 12 month warranty.

    Reviewed in Australia on 26 March 2025

    iPhone 13 128GB - Blue - Unlocked
  • K

    Kristina J.

    Purchased on 2 March 2025

    Verified purchase
    4.8/5

    I’m very happy with my purchase. My Apple Watch came in great condition, no scratches and works well . The only thing I would suggest for improvement is to make sure the battery is well charged before it shipped out.

    Reviewed in Australia on 26 March 2025

    Apple Watch Series 8 (2022) GPS 41 mm - Aluminium Midnight - Sport band Black
  • K

    Kelly C.

    Purchased on 12 December 2024

    Verified purchase
    4.5/5

    at first it was very great, looked brand new. but after a day or two, notifications kept popping up and couldn't click out of it. pretty much was locked out of the phone then. after looking online and resetting the phone, it worked again and so far has been working well since then.. maybe a week or two.

    Reviewed in Australia on 26 March 2025

    iPhone 11 Pro 256GB - Midnight Green - Unlocked
  • G

    Gerry L.

    Purchased on 30 November 2024

    Verified purchase
    4.1/5

    Not a problem with the iPhone , seems to do what iPhones should do and delivered in good time and condition. I understood that it was a simple matter of transferring data/files from an Android to the iPhone. WRONG. WiFi transfer did not work on two different WiFi networks but direct cable transferred most data, only some photos, no Apps (from the Android) and Bluetooth connections (For hands-free operation) are hit and miss.

    Reviewed in Australia on 26 March 2025

    iPhone 13 128GB - Midnight - Unlocked
  • H

    Helen G.

    Purchased on 19 January 2025

    Verified purchase
    5/5

    Happy with my purchase of refurbished Apple Watch. Good service and fast delivery

    Reviewed in Australia on 26 March 2025

    Apple Watch Series 9 (2023) GPS 45 mm - Aluminium Starlight - Sport band Starlight
  • J

    Joan H.

    Purchased on 10 January 2025

    Verified purchase
    5/5

    I love my Apple Watch from Back market. The price was fantasic and my Iphone is the perfect companion to the watch and they communicate with each other . The watch alerts me to calls, serves as an SOS alert in case of falls, monitors my exercise and calorie content. I am a happy customer.

    Reviewed in Australia on 26 March 2025

    Apple Watch Series 9 (2023) GPS 45 mm - Aluminium Starlight - Sport band Starlight
  • J

    Janelle C.

    Purchased on 18 January 2025

    Verified purchase
    4.9/5

    It got here nice and quickly. My son is super happy with it. Great prices for refurbished phones.

    Reviewed in Australia on 26 March 2025

    iPhone 11 128GB - Black - Unlocked
  • A

    Anthea A.

    Purchased on 22 January 2025

    Verified purchase
    5/5

    Delivered very quickly. Securely packaged. Good condition, clean. All working perfectly. Excellent service and great to be recycling.

    Reviewed in Australia on 26 March 2025

    iPhone 13 128GB - Midnight - Unlocked
  • M

    Mike M.

    Purchased on 12 January 2025

    Verified purchase
    4/5

    Fantastic - product in good condition and as expected. A bit of delay on the couriers end but not BackMarket's fault. Good comms around that. Thanks!

    Reviewed in Australia on 26 March 2025

    Apple Watch Series 8 (2022) GPS 45 mm - Aluminium Midnight - Sport band Black