DIGITAL STORE's customer reviews

Reviews

  • Garry Q.

    Verified

    Reviewed 6/3/25, Australia.

    Completely happy with my purchase. It replaces my old 8 Plus that cannot charge anymore. It is completely functional and the battery life is as stated by Back Market. Instead of buying a new phone that has not got anything in it that I want, this old IPhone 8 Plus meets all my needs. Great saving of money and environmental friendly. It's strange that most people by new all the time adding to environmental waste, while maintaining they are trying to stop climate change. Strange, conundrum and hypocritical.

    Condition

    Excellent

    Purchased

    10/2/25

  • Jan Y.

    Verified

    Reviewed 11/7/25, Australia.

    My purchase is not listed on my account so have no record of a warranty so when I access my account it states I have no items purchased. I have tried every avenue of contact to resolve this issue without success. "We want to hear from you" is a farce.

    Condition

    Excellent

    Purchased

    19/6/25

  • Michael V.

    Verified

    Reviewed 27/9/25, Australia.

    The phone works fine, after the initial hiccups of the phone service dropping out randomly and trouble shooting that, it has been 100 percent as good as I could expect it to be. This is the second phone I have bought from backmarket now, the first was for my daughter and that one has been perfect too, I will continue to purchase my phones when needed from backmarket until I have a reason not to, but so far its all good.

    Condition

    Excellent

    Purchased

    26/8/25

  • Graeme C.

    Verified

    Reviewed 14/4/25, Australia.

    Visually looks like new. Feels very solid and satisfying to handle. Having the odd problem with network connectivity but that could be me still learning all about the phone. Very happy with the refurbished phone this early in my ownership. GC

    Condition

    Fair

    Purchased

    29/3/25

  • Jeffrie S.

    Verified

    Reviewed 11/11/24, Australia.

    I received my iPhone 7 promptly and I am very impressed with the service I received from beginning to end and the quality of my phone. I would not hesitate to recommend backmarket to friends and family.

    Condition

    Excellent

    Purchased

    27/10/24

  • Karen A.

    Verified

    Reviewed 23/10/24, Australia.

    I was very happy with the receipt of my iPhone 8 from Back Market. It was everything they said it would be. It was so clean it looked just like brand new and was packaged well and received in a timely manner. Thank you Back Market. I am one very happy customer. The battery life is excellent. It was no trouble at all to download all my data from my old phone into the new one.

    Condition

    Excellent

    Purchased

    13/10/24

  • Gregorius A.

    Verified

    Reviewed 20/2/25, Australia.

    1st purchase on back market. The phone was surprisingly good, only 1 little not noticeable scratch near the mute switch. Battery health was 88% and still hold up throughout the day with a light use. Very recommended to purchase a used / refurbished phone through back market

    Condition

    Excellent

    Purchased

    4/2/25

  • Dries V.

    Verified

    Reviewed 4/4/25, Australia.

    Got what I ordered and everything is working just fine, for a better price then a new one! Honestly don't see or notice any difference with a new one. When it came in, had some issues with charging with wire, but after a bit of cleaning and restarting the device, it is charging as normal now.

    Condition

    Excellent

    Purchased

    26/2/25

  • Margaret G.

    Verified

    Reviewed 12/1/25, Australia.

    The phone arrived when you said it would. If I didn’t know any different I would think it was a new phone and not a refurbished phone. The only little niggle I have is the life of the battery but then I didn’t expect it to last very long anyway. I am very much enjoying using my “new” phone.

    Condition

    Excellent

    Purchased

    29/12/24

  • David H.

    Verified

    Reviewed 3/7/25, Australia.

    Being one who has to learn how to use technology I have to do it as I go along. There appears to be a great deal of applications that this phone can do. I'm happy with the purchase and the quality of the phone.

    Condition

    Fair

    Purchased

    12/6/25