DIGITAL STORE

Seller reviews, items and info

Approved seller with 4.3/5 Stars ratingTrusted on Back Market for 1 year

Based in Australia

Overall rating

194 verified reviews

Rating details

  • Battery

    4.2/5

  • Shipping

    4.4/5

  • Lens & Camera

    4.5/5

  • Accessories

    4.1/5

  • Packaging

    4.3/5

  • Overall performance

    4.3/5

  • Appearance

    4.4/5

Reviews

  • Mike B.

    Verified purchase

    Reviewed 15/2/26, Australia.

    My phone was delivered promptly, ans the condition surprised me as it looked brand new, never used. Put in my SIM and it has been faultless. Great sellers.

    Condition

    Excellent

    Purchased

    31/1/26

  • Chrissie B.

    Verified purchase

    Reviewed 29/12/25, Australia.

    This is my third time ordering from Back Market, and honestly, they keep knocking it out of the park. I can’t fault their products, customer service, pricing, or delivery times. Everything I’ve bought including this iPad, has arrived looking absolutely brand new. What impressed me most is how well it runs. The performance is just as fast and smooth as any brand‑new iPad on the market. The battery life has also been fantastic, completely in line with what you’d expect from a new device. I’ve never experienced any lag or slowdown at all.

    Condition

    Excellent

    Purchased

    16/12/25

  • Chris K.

    Verified purchase

    Reviewed 4/5/26, Australia.

    This phone is in excellent condition, as advertised! You couldn't tell it from a brand new device. Battery is also great. Postage was very fast and efficient. AND they gave me a free phone protector for the device. Very happy with this service. Thanks!

    Condition

    Excellent

    Purchased

    27/4/26

  • Ellie H.

    Verified purchase

    Reviewed 18/5/26, Australia.

    I’ve had my iphone 16 for about a week now and it arrived in great condition and perfect working order so far

    Condition

    Excellent

    Purchased

    6/5/26

  • Valerey F.

    Verified purchase

    Reviewed 3/5/26, Australia.

    The device is great. However what was disappointig there was no information booklet on the phone included in thr package. It is good that I have been a Samsung Galaxy fan right throughout the introduction of mobile phones.

    Condition

    Excellent

    Purchased

    21/4/26

  • Garry Q.

    Verified purchase

    Reviewed 6/3/25, Australia.

    Completely happy with my purchase. It replaces my old 8 Plus that cannot charge anymore. It is completely functional and the battery life is as stated by Back Market. Instead of buying a new phone that has not got anything in it that I want, this old IPhone 8 Plus meets all my needs. Great saving of money and environmental friendly. It's strange that most people by new all the time adding to environmental waste, while maintaining they are trying to stop climate change. Strange, conundrum and hypocritical.

    Condition

    Excellent

    Purchased

    10/2/25

  • Jeffrie S.

    Verified purchase

    Reviewed 11/11/24, Australia.

    I received my iPhone 7 promptly and I am very impressed with the service I received from beginning to end and the quality of my phone. I would not hesitate to recommend backmarket to friends and family.

    Condition

    Excellent

    Purchased

    27/10/24

  • Karen A.

    Verified purchase

    Reviewed 23/10/24, Australia.

    I was very happy with the receipt of my iPhone 8 from Back Market. It was everything they said it would be. It was so clean it looked just like brand new and was packaged well and received in a timely manner. Thank you Back Market. I am one very happy customer. The battery life is excellent. It was no trouble at all to download all my data from my old phone into the new one.

    Condition

    Excellent

    Purchased

    13/10/24

  • Michael V.

    Verified purchase

    Reviewed 27/9/25, Australia.

    The phone works fine, after the initial hiccups of the phone service dropping out randomly and trouble shooting that, it has been 100 percent as good as I could expect it to be. This is the second phone I have bought from backmarket now, the first was for my daughter and that one has been perfect too, I will continue to purchase my phones when needed from backmarket until I have a reason not to, but so far its all good.

    Condition

    Excellent

    Purchased

    26/8/25

  • Jan Y.

    Verified purchase

    Reviewed 11/7/25, Australia.

    My purchase is not listed on my account so have no record of a warranty so when I access my account it states I have no items purchased. I have tried every avenue of contact to resolve this issue without success. "We want to hear from you" is a farce.

    Condition

    Excellent

    Purchased

    19/6/25

302 products