159 verified reviews in the last 10 years.
Garry Q.
Purchased on 10 February 2025
Verified purchaseCompletely happy with my purchase. It replaces my old 8 Plus that cannot charge anymore. It is completely functional and the battery life is as stated by Back Market. Instead of buying a new phone that has not got anything in it that I want, this old IPhone 8 Plus meets all my needs. Great saving of money and environmental friendly. It's strange that most people by new all the time adding to environmental waste, while maintaining they are trying to stop climate change. Strange, conundrum and hypocritical.
Condition
Excellent
Reviewed in Australia on 6 March 2025
Jan Y.
Purchased on 19 June 2025
Verified purchaseMy purchase is not listed on my account so have no record of a warranty so when I access my account it states I have no items purchased. I have tried every avenue of contact to resolve this issue without success. "We want to hear from you" is a farce.
Condition
Excellent
Reviewed in Australia on 11 July 2025
Graeme C.
Purchased on 29 March 2025
Verified purchaseVisually looks like new. Feels very solid and satisfying to handle. Having the odd problem with network connectivity but that could be me still learning all about the phone. Very happy with the refurbished phone this early in my ownership. GC
Condition
Fair
Reviewed in Australia on 14 April 2025
Jeffrie S.
Purchased on 27 October 2024
Verified purchaseI received my iPhone 7 promptly and I am very impressed with the service I received from beginning to end and the quality of my phone. I would not hesitate to recommend backmarket to friends and family.
Condition
Excellent
Reviewed in Australia on 11 November 2024
Karen A.
Purchased on 13 October 2024
Verified purchaseI was very happy with the receipt of my iPhone 8 from Back Market. It was everything they said it would be. It was so clean it looked just like brand new and was packaged well and received in a timely manner. Thank you Back Market. I am one very happy customer. The battery life is excellent. It was no trouble at all to download all my data from my old phone into the new one.
Condition
Excellent
Reviewed in Australia on 23 October 2024
Gregorius A.
Purchased on 4 February 2025
Verified purchase1st purchase on back market. The phone was surprisingly good, only 1 little not noticeable scratch near the mute switch. Battery health was 88% and still hold up throughout the day with a light use. Very recommended to purchase a used / refurbished phone through back market
Condition
Excellent
Reviewed in Australia on 20 February 2025
Dries V.
Purchased on 26 February 2025
Verified purchaseGot what I ordered and everything is working just fine, for a better price then a new one! Honestly don't see or notice any difference with a new one. When it came in, had some issues with charging with wire, but after a bit of cleaning and restarting the device, it is charging as normal now.
Condition
Excellent
Reviewed in Australia on 4 April 2025
Margaret G.
Purchased on 29 December 2024
Verified purchaseThe phone arrived when you said it would. If I didn’t know any different I would think it was a new phone and not a refurbished phone. The only little niggle I have is the life of the battery but then I didn’t expect it to last very long anyway. I am very much enjoying using my “new” phone.
Condition
Excellent
Reviewed in Australia on 12 January 2025
Peta W.
Purchased on 16 February 2025
Verified purchaseExcellent product. Easy to transfer my data across and swap SIM card over. This phone takes great photos. Really like all the text and image size options. Great to be able to crop photos on phone too…old phone not up to the task. Very helpful sellers. Quick delivery. Many thanks!
Condition
Excellent
Reviewed in Australia on 10 March 2025
David H.
Purchased on 12 June 2025
Verified purchaseBeing one who has to learn how to use technology I have to do it as I go along. There appears to be a great deal of applications that this phone can do. I'm happy with the purchase and the quality of the phone.
Condition
Fair
Reviewed in Australia on 3 July 2025