CellAphone's customer reviews

Overall rating

113 verified reviews

Rating details

  • Overall performance

    4.2/5

  • Appearance

    4.4/5

  • Accessories

    4.2/5

  • Battery

    4.1/5

  • Lens & Camera

    4.4/5

  • Packaging

    4.3/5

  • Shipping

    4.3/5

Reviews

  • Marni J.

    Verified

    Reviewed 15/1/25, Australia.

    Great price. Google Pixel 4 in as described condition, except No mention of the poor (near end of life?) for speaker phone function- cant be heard by other person. Quick delivery. Would recommend as a better option than pawn shops/ebay/facebook marketplace.

    Condition

    Fair

    Purchased

    30/12/24

  • Glen B.

    Verified

    Reviewed 22/12/24, Australia.

    Phone arrived promptly, great service, being a refurnished phone I was quite impressed, could not find any scratches or dings, it looked brand new, battery life 100% very happy, would highly recommend Backmarket for a refurbished phone.

    Condition

    Excellent

    Purchased

    3/12/24

  • Ian C.

    Verified

    Reviewed 28/7/25, Australia.

    It was a great transaction . The phone colour selected became unavailable, but we were contacted and alternative was agreed. The phone is like new ( if it wasn’t new ) Another successful transaction !!

    Condition

    Excellent

    Purchased

    11/7/25

  • Peter H.

    Verified

    Reviewed 10/11/24, Australia.

    Hi I upgraded from a iPhone XS that I bought from you to a iPhone 13 and I am very happy, I bought the iPhone XS from you but the earpiece was very crackley, I sent it back to be repaired but it came back still the same, I thought I would give you another chance, that is why I got the iPhone 13, and I am happy with this one, Pete.

    Condition

    Excellent

    Purchased

    28/10/24

  • Tina S.

    Verified

    Reviewed 9/12/24, Australia.

    The phone I got was ( premium ) condition and I honestly love the phone I picked it up today and it runs smoothly battery capacity at 100% not even a single scratch seriously think it’s never been used setting up was a breeze I was a bit hesitant at first buying a refurbished phone but I was proven otherwise 11/10 for me thank you so much, hopefully there won’t be any problems with this phone 🩷

    Condition

    Premium

    Purchased

    30/11/24

  • Deisy T.

    Verified

    Reviewed 4/8/25, Australia.

    I bought my phone from Back Market in June and I’m really happy with it. It arrived in fair condition, and works perfectly. Everything has been smooth so far and I’m satisfied with the product. Would definitely recommend!

    Condition

    Excellent

    Purchased

    22/7/25

  • Milan M.

    Verified

    Reviewed 12/3/25, Australia.

    I had fingers crossed that the phone was going to be as described. It was fantastic! It’s a brand new phone. The battery is like new and I can’t fault it. Great phone, great service and a pretty good price for what was delivered. This is one very happy customer and I highly recommend Backmarket to anyone else based on my experience.

    Condition

    Premium

    Purchased

    19/2/25

  • Francis L.

    Verified

    Reviewed 8/6/25, Australia.

    I bought the pristine one, with the best battery. When I received the phone, the battery was completely drained. I'm not expert but isn't that bad for the battery? Otherwise, the phone was good. Had some very minor signs of use, but it was expected.

    Condition

    Premium

    Purchased

    21/5/25

  • Sean M.

    Verified

    Reviewed 15/7/25, Australia.

    phone came as expected, no issues and battery at 94% health mechanically all well except i think screen is slightly dimmer not sure. wouldve been nice if you guys could clean the phone, a simple sanitize and clean would go a long way as it was kind of dirty!

    Condition

    Excellent

    Purchased

    10/7/25

  • Jim S.

    Verified

    Reviewed 12/5/25, Australia.

    The IPhone 12 Prop Max 512 GB was in perfect working order and in excellent condition. I suppose because we do not live in a capitol city the $8. express postage was a waste of money, Overall, i was very pleased with the item

    Condition

    Premium

    Purchased

    27/4/25