107 verified reviews in the last 24 months.
Glen B.
Purchased on 3 December 2024
Verified purchasePhone arrived promptly, great service, being a refurnished phone I was quite impressed, could not find any scratches or dings, it looked brand new, battery life 100% very happy, would highly recommend Backmarket for a refurbished phone.
Condition
Excellent
Reviewed in Australia on 22 December 2024
Tina S.
Purchased on 30 November 2024
Verified purchaseThe phone I got was ( premium ) condition and I honestly love the phone I picked it up today and it runs smoothly battery capacity at 100% not even a single scratch seriously think it’s never been used setting up was a breeze I was a bit hesitant at first buying a refurbished phone but I was proven otherwise 11/10 for me thank you so much, hopefully there won’t be any problems with this phone 🩷
Condition
Premium
Reviewed in Australia on 9 December 2024
Marni J.
Purchased on 30 December 2024
Verified purchaseGreat price. Google Pixel 4 in as described condition, except No mention of the poor (near end of life?) for speaker phone function- cant be heard by other person. Quick delivery. Would recommend as a better option than pawn shops/ebay/facebook marketplace.
Condition
Fair
Reviewed in Australia on 15 January 2025
Deisy T.
Purchased on 22 July 2025
Verified purchaseI bought my phone from Back Market in June and I’m really happy with it. It arrived in fair condition, and works perfectly. Everything has been smooth so far and I’m satisfied with the product. Would definitely recommend!
Condition
Excellent
Reviewed in Australia on 4 August 2025
Ian C.
Purchased on 11 July 2025
Verified purchaseIt was a great transaction . The phone colour selected became unavailable, but we were contacted and alternative was agreed. The phone is like new ( if it wasn’t new ) Another successful transaction !!
Condition
Excellent
Reviewed in Australia on 28 July 2025
Sean M.
Purchased on 10 July 2025
Verified purchasephone came as expected, no issues and battery at 94% health mechanically all well except i think screen is slightly dimmer not sure. wouldve been nice if you guys could clean the phone, a simple sanitize and clean would go a long way as it was kind of dirty!
Condition
Excellent
Reviewed in Australia on 15 July 2025
Francis L.
Purchased on 21 May 2025
Verified purchaseI bought the pristine one, with the best battery. When I received the phone, the battery was completely drained. I'm not expert but isn't that bad for the battery? Otherwise, the phone was good. Had some very minor signs of use, but it was expected.
Condition
Premium
Reviewed in Australia on 8 June 2025
Peter H.
Purchased on 28 October 2024
Verified purchaseHi I upgraded from a iPhone XS that I bought from you to a iPhone 13 and I am very happy, I bought the iPhone XS from you but the earpiece was very crackley, I sent it back to be repaired but it came back still the same, I thought I would give you another chance, that is why I got the iPhone 13, and I am happy with this one, Pete.
Condition
Excellent
Reviewed in Australia on 10 November 2024
Jim S.
Purchased on 27 April 2025
Verified purchaseThe IPhone 12 Prop Max 512 GB was in perfect working order and in excellent condition. I suppose because we do not live in a capitol city the $8. express postage was a waste of money, Overall, i was very pleased with the item
Condition
Premium
Reviewed in Australia on 12 May 2025
Samson D.
Purchased on 16 September 2024
Verified purchaseI am very satisfied with my first time experience to purchase an iPhone 22 from Backmarket. Not only was it delivered earlier than expected but the refurbished item came with a 100% battery health. Kudos, backmarket! Will come back for more.
Condition
Excellent
Reviewed in Australia on 2 December 2024