110 verified reviews in the last 10 years.
Marni J.
Purchased on 30 December 2024
Verified purchaseGreat price. Google Pixel 4 in as described condition, except No mention of the poor (near end of life?) for speaker phone function- cant be heard by other person. Quick delivery. Would recommend as a better option than pawn shops/ebay/facebook marketplace.
Condition
Fair
Reviewed in Australia on 15 January 2025
Glen B.
Purchased on 3 December 2024
Verified purchasePhone arrived promptly, great service, being a refurnished phone I was quite impressed, could not find any scratches or dings, it looked brand new, battery life 100% very happy, would highly recommend Backmarket for a refurbished phone.
Condition
Excellent
Reviewed in Australia on 22 December 2024
Ian C.
Purchased on 11 July 2025
Verified purchaseIt was a great transaction . The phone colour selected became unavailable, but we were contacted and alternative was agreed. The phone is like new ( if it wasn’t new ) Another successful transaction !!
Condition
Excellent
Reviewed in Australia on 28 July 2025
Peter H.
Purchased on 28 October 2024
Verified purchaseHi I upgraded from a iPhone XS that I bought from you to a iPhone 13 and I am very happy, I bought the iPhone XS from you but the earpiece was very crackley, I sent it back to be repaired but it came back still the same, I thought I would give you another chance, that is why I got the iPhone 13, and I am happy with this one, Pete.
Condition
Excellent
Reviewed in Australia on 10 November 2024
Tina S.
Purchased on 30 November 2024
Verified purchaseThe phone I got was ( premium ) condition and I honestly love the phone I picked it up today and it runs smoothly battery capacity at 100% not even a single scratch seriously think it’s never been used setting up was a breeze I was a bit hesitant at first buying a refurbished phone but I was proven otherwise 11/10 for me thank you so much, hopefully there won’t be any problems with this phone 🩷
Condition
Premium
Reviewed in Australia on 9 December 2024
Deisy T.
Purchased on 22 July 2025
Verified purchaseI bought my phone from Back Market in June and I’m really happy with it. It arrived in fair condition, and works perfectly. Everything has been smooth so far and I’m satisfied with the product. Would definitely recommend!
Condition
Excellent
Reviewed in Australia on 4 August 2025
Milan M.
Purchased on 19 February 2025
Verified purchaseI had fingers crossed that the phone was going to be as described. It was fantastic! It’s a brand new phone. The battery is like new and I can’t fault it. Great phone, great service and a pretty good price for what was delivered. This is one very happy customer and I highly recommend Backmarket to anyone else based on my experience.
Condition
Premium
Reviewed in Australia on 12 March 2025
Francis L.
Purchased on 21 May 2025
Verified purchaseI bought the pristine one, with the best battery. When I received the phone, the battery was completely drained. I'm not expert but isn't that bad for the battery? Otherwise, the phone was good. Had some very minor signs of use, but it was expected.
Condition
Premium
Reviewed in Australia on 8 June 2025
Lauren M.
Purchased on 11 November 2024
Verified purchaseThis is the third time I have used back market, 2 I phones and a Mac book pro. Great service, amazing products, you literally get what is advertised. I have also used the UK Backmarket and it is the same quality! Highly recommend!!
Condition
Excellent
Reviewed in Australia on 28 November 2024
Samson D.
Purchased on 16 September 2024
Verified purchaseI am very satisfied with my first time experience to purchase an iPhone 22 from Backmarket. Not only was it delivered earlier than expected but the refurbished item came with a 100% battery health. Kudos, backmarket! Will come back for more.
Condition
Excellent
Reviewed in Australia on 2 December 2024