Reviewed 11/6/25, Australia.
I'm extremely happy with my phone purchase. The refurbished iphone 12 had a new 100% (charge) battery and the phone was in great condition (like new), not a scratch or mark anywhere. The phone also arrived quickly, such prompt shipping. I would definitely purchase from this company again. Highly recommended.
Condition
Excellent
Purchased
24/5/25
Reviewed 17/3/25, Australia.
I bought an Iphone 13 mini.I am very impessed withe phone I received. I did buy an excellent condition unit. The battery is showing 100% condition. Overall a great experience. Thanks to the Back Market staff. Well done!!
Condition
Excellent
Purchased
28/2/25
Reviewed 26/1/25, Australia.
I ordered an iPhone 12 on Sunday evening and received a.message to call Back Market on the Monday afternoon. They advised that the colour I had ordered (purple) wasn’t available, however it could come in that evening. I was given the option to wait until the next day upon which they called back to advise I could choose a different colour or receive a full refund. I chose another colour and it arrived the next day via express post. A bit disappointed that the colour I originally ordered was not available, however fantastic customer service by Back Market. The phone condition was excellent with battery at 100% capacity. Screen in as new condition and also the casing had no visible marks. Would definitely order from Back Market again in the future.
Condition
Excellent
Purchased
12/1/25
Reviewed 17/9/25, Australia.
Ordered a iPhone 14 Pro 128GB - Gold - Unlocked - Excellent condition. Other than a few cosmetics marks on the back, as well as a battery health of 89%, the phone is good as can be expected for a used iPhone. I deducted one star from the overall rating, not for the phone itself, but for the overall experience, as the advertised delivery date on the website was 9/2, but then was indicated to be as late as 9/9 in the order confirmation email. The phone did arrive on 9/5, which was great, but this did cause delays in travel plans, due to the inconsistent delivery dates that were communicated throughout the purchase process. With all this being said, I would order from BackMarket again, and would highly recommend them to others.
Condition
Excellent
Purchased
30/8/25
Reviewed 14/7/25, Australia.
I ordered a flip phone from Back Market. The condition I ordered was fair. They ran out and sent me one in good condition. That was very nice to give me a phone in better condition. The phone works perfectly and I'm very happy.
Condition
Fair
Purchased
19/6/25
Reviewed 3/2/25, Australia.
Hi l Am Very Happy with My iPhone 13 mini, l Received From, Back Market, it Arrived in a Few Days, Please.. The iPhone 13 mini, is Like New, and a New Battery is All The Better, To Please, l Bought This iPhone as My Other iPhone 13 mini, Run Out of Memory.. So l Decided To Buy This iPhone From, Back Market I Give My 2nd iPhone 13 mini, Please, 10 Out of 10, please as it’s a Very Good iPhone, l Am Using Now.. Please.. Thanks Bruce
Condition
Excellent
Purchased
10/1/25
Reviewed 12/5/25, Australia.
Very happy with the phone and the service. Someone always answer the phone when I need them and they called me as well when there was a mixup with the colours but all sorted all perfect ended up getting two phones.
Condition
Good
Purchased
30/4/25
Reviewed 30/3/25, Australia.
Very happy with my iphone13. Could not believe how fast it was delivered. Communication could not have been better re delivery. Thank you. I have recommended you already and my son bought one also and got the same terrific service.
Condition
Excellent
Purchased
17/3/25
Reviewed 11/9/25, Australia.
Excellent! I very appreciate quality and the price. I have recommend you to my friends. Thank you.
Condition
Excellent
Purchased
18/8/25
Reviewed 18/8/25, Australia.
quick response, great phone in excellent condition, looks brand new. Very happy with the reconditioned phone we purchased
Condition
Excellent
Purchased
1/8/25