: customer reviews

Overall rating

132 verified reviews

Rating details

  • Overall performance

    4.3/5

  • Appearance

    4.4/5

  • Accessories

    4.1/5

  • Battery

    4.1/5

  • Lens & Camera

    4.5/5

  • Packaging

    4.4/5

  • Shipping

    4.4/5

Reviews

  • An anonymous Backer

    Verified

    Reviewed 5/4/25, Japan.

    I bought a Xperia 5 III 128GB - Black - Sim free - docomo version. This is the first time I've bought a second-hand one and I've been searching for a second-hand model that was five years old and had some problems, so I wanted something a little newer at a second-hand price, and I came across this place. I was surprised to find that there were no scratches and no signs of use at all. It's been a month since I bought it and I feel as if I bought a brand new one with no problems at all. I do not feel any deterioration of the battery. Although I bought it three years ago, the specifications are sufficient for my usage environment, where I only play LINE games, pay with my mobile wallet, use QR codes and save points with shop apps. I am very satisfied with my purchase.

    Translated from Japanese


    Condition

    Excellent

    Purchased

    17/3/25

  • An anonymous Backer

    Verified

    Reviewed 13/10/25, Japan.

    There were no visible scratches on the B grade. The charge also lasts a day so far. I chose an au phone because I learnt from other reviews that phonebook data transfer does not go smoothly between Xperia phones if they are sold by different carriers. I originally used an Xperia 10III and it was useless in 3D mode for rhythm games (Ansamburu Stars) where you can make 3D characters dance (that's why I only use 1 for games), but this 5IV works without problems. I was originally thinking of replacing it with a new 10Ⅶ, but the release date was not announced and the power button caved in while I was being rushed, so I thought my data would die if I didn't replace it quickly and bought it here, but as a result it was cheaper and I was able to get a higher grade 5 than 10, so I am satisfied.

    Translated from Japanese


    Condition

    Good

    Purchased

    24/9/25

  • An anonymous Backer

    Verified

    Reviewed 28/7/25, Japan.

    I wanted a cheap, good performance there... I bought this as an alternative to the Kore from the Experia 10 ⅳ. Although it is a model failure, it is good enough compared to the 10 series. As a C grade, there are scratches on the exterior, but I often drop it myself and I didn't mind. I thought if I put the cover on, I wouldn't notice it. There are no screen scratches at a glance, so I don't mind. The battery has not been replaced, so I'm worried about how long it will last, but considering that I was able to upgrade the model for this price, it's a good cosmetic upgrade.

    Translated from Japanese


    Condition

    Fair

    Purchased

    15/7/25

  • An anonymous Backer

    Verified

    Reviewed 25/9/25, Japan.

    This is a ¥2,000 off coupon that can be used on your first purchase (order value over ¥14,000) at Back Market. You can use this coupon if you like. c376c9956c127380 This is my first purchase from BackMarket. In the past, when I bought an item from Amazon that had been serviced and was in (very good) condition, I received an item that was in pretty bad condition, and in addition, they sent me the wrong colour. Learning from that, I used BackMarket this time. There were a few scratches on the outer bumper that I didn't really care about, but the shipping was quick and I was satisfied with the battery level and the condition of the exterior.

    Translated from Japanese


    Condition

    Excellent

    Purchased

    22/9/25

  • An anonymous Backer

    Verified

    Reviewed 4/2/25, Japan.

    From the back market a while ago, I bought an iPhone XR grade B. It was in very good condition, so I decided to buy an Xperia 1 III. I bought a C grade and it was in very good condition. There were some scratches on the LCD screen and sides, but with the glass film and case, it doesn't bother me at all. I was worried about the screen burning out, which is the biggest concern with Android phones, but I am glad that it did not burn out at all. I was also happy to receive the charging cable this time as well. I ordered at the end of 2024 and received an email saying delivery would be the following year, but in fact it arrived just before the end of 2024. I was very impressed and grateful. Following the iPhone XR, it was a good purchase. Thank you very much. Sorry for the late review.

    Translated from Japanese


    Condition

    Fair

    Purchased

    28/12/24

  • An anonymous Backer

    Verified

    Reviewed 22/1/25, Japan.

    I will write about the state of maintenance as DOCOMO's assessment of the model itself. First of all, I bought a C-rated one. The appearance is very clean, and there was a very slight scratch on the screen, but it doesn't bother me once I put the protective film on, and it was at a level where I finally noticed it from an angle, so I don't think it would bother me unless I was very nervous about it. It works normally, so there are no problems with normal use and the battery is sound. The reason for dropping one rating is that some rust was found in narrow and crevice areas such as the speaker and camera parts. Rust in these areas makes me a little worried about whether the inside is OK. Other than that, I had no complaints.

    Translated from Japanese


    Condition

    Fair

    Purchased

    5/1/25

  • An anonymous Backer

    Verified

    Reviewed 15/9/25, Japan.

    I had previously bought a phone for my daughter and was happy with it, so this time I bought one for myself. I bought the A grade and it looked like new, with no scratches visible on the front or back. The battery life, which I was worried about, has been fine so far. The delivery is made by post, but because we had a small post box, it was hand-delivered in person. The packaging was just a thin A4 size cardboard box with the device wrapped in bubble wrap and fixed with transparent tape on the inside, which is a bit... At the very least, I thought it would have been better if there had been a sticker on the box warning us to be careful, for example, "Caution for handling precision equipment".

    Translated from Japanese


    Condition

    Excellent

    Purchased

    30/8/25

  • An anonymous Backer

    Verified

    Reviewed 27/10/24, Japan.

    I bought a B-rated product to replace my previous Xperia 1. I live in Tokyo, but I ordered it in the morning and it arrived the next day, which was very helpful. There were almost no scratches on the exterior and the screen had only millimetre-thin scratches that would be completely invisible if a protective sheet was put on. I am satisfied that I was able to buy it for this price without having to go to Akihabara. If anyone is considering buying one, please use this code! 6232fe739d2202a5

    Translated from Japanese


    Condition

    Good

    Purchased

    25/10/24

  • An anonymous Backer

    Verified

    Reviewed 30/7/25, Japan.

    This is the second time I have purchased from BackMarket. Both times were very beautiful and of excellent quality. I feel that the quality is as good as it can be. The response time was fast, and although I paid late at night, the item arrived the same night. I was very grateful because I had a problem with the mobile phone I was using. Thank you very much. I am considering BackMarke for my next purchase.

    Translated from Japanese


    Condition

    Excellent

    Purchased

    28/7/25

  • An anonymous Backer

    Verified

    Reviewed 21/4/25, Japan.

    I was using an Xperia with an au carrier before I changed my phone, but the product I received was originally a docomo carrier and I received a notification that I needed a d-account to upgrade my phonebook etc. As for me, the unnecessary, pre-installed apps were from docomo and I wanted to delete them, but I couldn't do that either. I think the problem was that I did not know the original carrier information of the phone before I bought it in the first place, and only found out after I arrived and opened the box. However, I thought it would be OK because it was SIM-free and I had transferred the data from my previous phone, so even if I had it exchanged for an au carrier Xperia, would I continue to use it considering the hassle of transferring data and re-logging in to the apps? I'm not sure... It's a real shame because the product itself is very beautiful and works very smoothly.

    Translated from Japanese


    Condition

    Excellent

    Purchased

    10/4/25