818 verified reviews in the last 10 years.
Isabel C.
Purchased on 24 April 2025
Verified purchaseI ordered my iphone 14, grade excellent. It came within the time frame. It was well packaged and at first glance there were no scratches etc., to be seen. On top of that the battery health is 100%. It was in as new condition. So far I am really pleased with my purchase, it exceeded my expectations. I would highly recommend Back Market.
Condition
Excellent
Reviewed in Australia on 19 May 2025
Rebecca R.
Purchased on 4 December 2024
Verified purchaseMy old iPhone - the XS - was starting to act up (Took ages to call someone and often the calls would fail, apps and site pages took forever to load. Tried numerous restarts and updates, but I think it had just reached the end of its days. I bought it as a refurb in Feb 2021, so it lasted nearly 4 years). So, I decided to upgrade. The iPhone 14 seemed a good alternative - not too expensive and still "young" enough to be useful. Ordering and delivery was super quick - bought the phone on 4 Dec and it was delivered on 6 Dec, with regular tracking updates telling where it was. Transferring everything over from my old phone to my new one was easy, given it was iPhone to iPhone. The 14 itself works very well and I have had no issues so far. The look and feel is great and it is very responsive. Overall, I'm very happy with my purchase. Would recommend it and Back Market. :)
Condition
Excellent
Reviewed in Australia on 15 December 2024
Ian C.
Purchased on 11 July 2025
Verified purchaseIt was a great transaction . The phone colour selected became unavailable, but we were contacted and alternative was agreed. The phone is like new ( if it wasn’t new ) Another successful transaction !!
Condition
Excellent
Reviewed in Australia on 28 July 2025
Calvin L.
Purchased on 24 February 2025
Verified purchasePhone arrived within a week of the purchase order. I picked the 'Good' condition option, and the phone was indeed of good quality, with no visible defects and 100% battery capacity. Very happy with this purchase.
Condition
Good
Reviewed in Australia on 9 March 2025
Amanda H.
Purchased on 6 February 2025
Verified purchasePostage was extremely fast as it arrived within a couple of days . The iPhone is perfect . I picked the excellent quality and there is not a single mark on it . Absolutely perfect . I will definitely use you guys again . Thanks
Condition
Excellent
Reviewed in Australia on 23 February 2025
Peter C.
Purchased on 20 May 2025
Verified purchaseThe iphone 14 arrived really quickly ie within 3 days of ordering and I am very happy with it. It is exactly as described and would highly recommend Back Market
Condition
Excellent
Reviewed in Australia on 2 June 2025
Roz M.
Purchased on 6 May 2025
Verified purchaseMy phone arrived at speed very fast delivery !!! The IPhone 14 looks new and is performing perfectly.
Condition
Premium
Reviewed in Australia on 19 May 2025
Nicole V.
Purchased on 30 March 2024
Verified purchasePerfect condition, perfect battery life. Back Market never disappoints. This is my 2nd iPhone bought in back market. The first one in USA and the last one in Australia, and both places have always work perfectly.
Condition
Excellent
Reviewed in Australia on 20 October 2024
Brittany S.
Purchased on 20 January 2024
Verified purchasePhone came quickly and in like new condition with perfect battery health you wouldn't even know it had been used before. This was my first refurbished phone purchase so i was extremely nervous but it was a perfect experience and the warranty provides that extra reassurance. Highly recommend Back Market
Condition
Excellent
Reviewed in Australia on 25 January 2024
Hessel K.
Purchased on 5 August 2025
Verified purchaseFantastic phone arrived promptly and in like new condition with a great battery health of 97%. Very happy.
Condition
Excellent
Reviewed in Australia on 17 August 2025