Customer reviews for Refurbished Galaxy S20 series

I specifically bought a phone model that supports eSIM because I'm traveling overseas but they sent me a model that doesn't support it (SCG01). I tried contacting customer service but you can only do it following their specific prompts that ends in 'refund or repair', no phone line or email. I already transferred all my information to the phone and am overseas so I can't just send it back for a refund or I'd be without a phone. Very frustrating situation.

Product was in great condition and delivered in a timely fashion. Thanks guys!! Great work!

Phone is ok but battery is crap have to keep charging it

Even though it is an old model, I am impressed by the very smooth movement as someone who has been using only mid-range for a long time. I bought a C grade and was surprised to receive a very clean device with no major scratches, although it really does have some signs of use. I think the drawback is that it heats up easily and apps are forced to close.

Not bad. because its battery timing is to bad . Before i used this mobile in year 2022.

It has been in use for more than three weeks and has no operating problems. However, being a grade B, I thought the battery was weak as it would turn off after 5 minutes when it was below 20%!

The delivery status was not updated in the back market history, but the product received was of such high quality that it was hard to believe it was a B grade!

I bought it with the highest quality A-grading and no problems at all. The battery rating was also 97% good. The delivery was made by cc connect.

As for the condition, there were no problems at all. （The battery life seems to be poor (compared to my previous S10+), but that's a bonus. I would use it again if I had the chance.