Customer reviews for Refurbished Galaxy S20 series

Overall rating

10 verified reviews

Rating details

  • Overall performance

    4.1/5

  • Appearance

    4.3/5

  • Accessories

    3.3/5

  • Battery

    3/5

  • Lens & Camera

    4.3/5

  • Packaging

    4.3/5

  • Shipping

    3.6/5

Reviews

  • Ruth K.

    Verified

    Reviewed 17/3/25, Australia.

    I specifically bought a phone model that supports eSIM because I'm traveling overseas but they sent me a model that doesn't support it (SCG01). I tried contacting customer service but you can only do it following their specific prompts that ends in 'refund or repair', no phone line or email. I already transferred all my information to the phone and am overseas so I can't just send it back for a refund or I'd be without a phone. Very frustrating situation.

    Condition

    Good

    Purchased

    24/2/25

  • Tamara A.

    Verified

    Reviewed 4/11/24, Australia.

    Phone heats up quickly but I still love it

    Condition

    Excellent

    Purchased

    21/10/24

  • Justin R.

    Verified

    Reviewed 4/1/24, Australia.

    Product was in great condition and delivered in a timely fashion. Thanks guys!! Great work!

    Condition

    Excellent

    Purchased

    3/12/23

  • Debra B.

    Verified

    Reviewed 3/1/24, Australia.

    Phone is ok but battery is crap have to keep charging it

    Condition

    Fair

    Purchased

    14/12/23

  • An anonymous Backer

    Verified

    Reviewed 18/4/24, Japan.

    Even though it is an old model, I am impressed by the very smooth movement as someone who has been using only mid-range for a long time. I bought a C grade and was surprised to receive a very clean device with no major scratches, although it really does have some signs of use. I think the drawback is that it heats up easily and apps are forced to close.

    Translated from Japanese


    Condition

    Fair

    Purchased

    14/4/24

  • An anonymous Backer

    Verified

    Reviewed 21/11/24, Japan.

    As for the condition, there were no problems at all. (The battery life seems to be poor (compared to my previous S10+), but that's a bonus. I would use it again if I had the chance.

    Translated from Japanese


    Condition

    Good

    Purchased

    3/11/24

  • An anonymous Backer

    Verified

    Reviewed 28/8/23, Japan.

    The delivery status was not updated in the back market history, but the product received was of such high quality that it was hard to believe it was a B grade!

    Translated from Japanese


    Condition

    Good

    Purchased

    15/8/23

  • An anonymous Backer

    Verified

    Reviewed 21/8/23, Japan.

    I bought it with the highest quality A-grading and no problems at all. The battery rating was also 97% good. The delivery was made by cc connect.

    Translated from Japanese


    Condition

    Excellent

    Purchased

    7/8/23

  • An anonymous Backer

    Verified

    Reviewed 25/2/24, Japan.

    Not bad. because its battery timing is to bad . Before i used this mobile in year 2022.

    Translated from Japanese


    Condition

    Good

    Purchased

    11/2/24

  • An anonymous Backer

    Verified

    Reviewed 20/10/23, Japan.

    It has been in use for more than three weeks and has no operating problems. However, being a grade B, I thought the battery was weak as it would turn off after 5 minutes when it was below 20%!

    Translated from Japanese


    Condition

    Good

    Purchased

    21/9/23