Customer reviews for Refurbished best seller

Overall rating

17,555 verified reviews

Rating details

  • Overall performance

    4.4/5

  • Appearance

    4.5/5

  • Accessories

    4.3/5

  • Battery

    4.1/5

  • Lens & Camera

    4.5/5

  • Packaging

    4.5/5

  • Shipping

    4.6/5

Reviews

  • Greg M.

    Verified

    Reviewed 19/11/25, Australia.

    This is the second device (iPhone and iPad) I have purchased from Back Market and both have been faultless. Great value for almost up-to-date models that have been refurbished to virtually as-new condition. Both were delivered in a few days from ordering. Excellent opportunity to upgrade a device without the exorbitant cost.

    Condition

    Excellent

    Purchased

    4/11/25

  • Romenick C.

    Verified

    Reviewed 1/9/25, Australia.

    Great laptop. Works fast and basically brand new. Don’t care for minor aesthetic damage so this was a fantastic purchase. Always go refurbished to save a few $$$

    Condition

    Good

    Purchased

    14/8/25

  • Kai P.

    Verified

    Reviewed 11/6/25, Australia.

    I'm extremely happy with my phone purchase. The refurbished iphone 12 had a new 100% (charge) battery and the phone was in great condition (like new), not a scratch or mark anywhere. The phone also arrived quickly, such prompt shipping. I would definitely purchase from this company again. Highly recommended.

    Condition

    Excellent

    Purchased

    24/5/25

  • Philip T.

    Verified

    Reviewed 6/10/25, Australia.

    Even with a refurbished model I would have expected a replacement battery. The battery discharges, on using, almost as quickly as my older iPad. That was the reason I decided to upgrade in the first place, hence I chanced a refurbished model. Apart from the battery the iPad is fine.

    Condition

    Good

    Purchased

    5/9/25

  • Sonia B.

    Verified

    Reviewed 27/8/25, Australia.

    Upgraded my Apple Watch but didn’t want to spend a lot of money so decided to buy refurbished rather than on FB as I have a 12 month warranty and 30 day change of mind. The watch is perfect, condition looks new so very happy with what I purchased.

    Condition

    Excellent

    Purchased

    10/8/25

  • Rino A.

    Verified

    Reviewed 26/11/25, Australia.

    They are really trusted! They deliver what they say they would for the money! Really liked the product.

    Condition

    Premium

    Purchased

    19/11/25

  • Paul L.

    Verified

    Reviewed 10/9/25, Australia.

    Bought for my teen as a first phone. Great service and easy to set up everything. Was seamless and arrived on time without issues. For a refurbished unit it looks amazingly brand new and what I would expect given the reviews I read prior to purchase. Would recommend to anyone.

    Condition

    Excellent

    Purchased

    24/8/25

  • John C.

    Verified

    Reviewed 8/8/25, Australia.

    I have purchased three iPhones, and a iPad Mini (6th gen) from Backmarket and every device has been beautifully presented, capably restored and in identical condition to the product descriptions. I have used other sellers of refurbished items before, but now I don't bother. I go directly to Backmarket - with great confidence.

    Condition

    Good

    Purchased

    11/7/25

  • Miranda R.

    Verified

    Reviewed 5/8/25, Australia.

    It’s for 90 year old mum. iPhone 11 is the least expensive model providing Assistive Access - I’ve set up for her - she only gets calls from people on her favourites list. She cannot delete or accidentally move things. The volume is toggled and it streams via blue tooth to her hearing aid. Really worthwhile

    Condition

    Fair

    Purchased

    2/7/25

  • Susie K.

    Verified

    Reviewed 10/2/25, Australia.

    I was dubious at first but because of the one year warranty and condition description I was really impressed with the refurbished iPad which I was after. I never thought of refurbished equipment before but I was so glad this is another option. Whole experience was great, I will do this again and buy from Back Market.

    Condition

    Excellent

    Purchased

    23/1/25