Battery reviews for refurbished smartphones, by verified buyers

Do refurbished phone batteries on Back Market really last? What battery health can you expect when your phone arrives? Will it get you through a full day, and how does a refurbished battery compare with a new one? Let's start with battery capacity.

Overall rating

5,325 verified reviews

Reviews

  • Naz H.

    Verified purchase

    Reviewed 25/5/26, Australia.

    Best refurbished device on the market. Device came with literally no damage or scratches. I really love the phone. And on top of everything it’s 100% battery health. Would recommend to everyone.

    Condition

    Excellent

    Purchased

    21/5/26

  • Steve C.

    Verified purchase

    Reviewed 28/6/26, Australia.

    Wow! What can I say… Absolutely fantastic. From ordering, communication and speed of delivery. Everything was seamless. Oh, and the iPhone 15 Pro was like brand new! Not a mark and battery was 100%. I will never buy new again. Thank you, Black Market!

    Condition

    Premium

    Purchased

    18/6/26

  • Jodie W.

    Verified purchase

    Reviewed 19/10/26, Australia.

    The condition of the phone was excellent, only a small mark on the screen otherwise it looked brand new and phone battery was 100%. Really happy with my purchase and phone arrived 2 days later and well packaged! Would definitely buy from again!

    Condition

    Good

    Purchased

    6/10/26

  • James P.

    Verified purchase

    Reviewed 20/2/26, Australia.

    The iPhone is near perfect quality with only a few small scratches on the metal rings around the camera lenses. The battery is at 97% health. Really happy with my purchase, would buy again from Oz Mobiles.

    Condition

    Premium

    Purchased

    16/2/26

  • Georgia K.

    Verified purchase

    Reviewed 30/3/26, Australia.

    I got an excellent phone. It came with a Battery life of 100% which was really surprising. Cameras are beautiful. No scratches or anything wrong with the phone so far. I will say, if you have a physical sim and want to switch to an ESIM, be warned that it takes a while to transfer - up to 2 business days (at least with the provider I’m with) the phone is awesome and came fairly quick. I highly recommend Back market to buy your refurbished phones.

    Condition

    Excellent

    Purchased

    26/3/26

  • Fatima shafia B.

    Verified purchase

    Reviewed 17/8/25, Australia.

    I'm extremely happy with my phone purchase. The iphone 16 Premium had a 100% (charge) battery and the phone was in great condition beautifully presented, and in identical condition to the product descriptions, not a scratch or mark anywhere. The phone also arrived quickly, such prompt shipping. I would definitely purchase from this company again. Highly recommended. Loving it since I got it 😀😀😀

    Condition

    Premium

    Purchased

    2/8/25

  • Julie B.

    Verified purchase

    Reviewed 5/8/26, Australia.

    Very happy with my purchase! My Samsung S24 arrived in excellent condition, with no scratches at all. The battery health is above 90%, which is a great surprise. Everything is working perfectly so far, and I’m really satisfied with my phone

    Condition

    Premium

    Purchased

    26/7/26

  • Jordan A.

    Verified purchase

    Reviewed 28/8/26, Australia.

    The device arrived in less then a week after ordering and had plenty of emails updating me on the delivery process as well as a follow up email making sure that everything went well. The phone was delivered fully charged and in perfect condition, I was slightly sceptical since it was my first time ordering from a second hand marketplace but could not be happier with my purchase!

    Condition

    Premium

    Purchased

    15/8/26

  • Andrew M.

    Verified purchase

    Reviewed 31/7/26, Australia.

    The premium A55 order was an ex store display phone in new condition with full battery capacity and no marks. Prompt delivery and came with a high quality quick charge usb cable. I Highly recomend purchasing phones on blackmarket.com.👍

    Condition

    Premium

    Purchased

    20/7/26

  • Tyrell A.

    Verified purchase

    Reviewed 19/1/25, Australia.

    I bought this phone about a month ago and I got the pristine quality and I really didn’t expect it to be absolutely flawless, I was expecting 95% battery life, minor scratches, slow but it has actually beat all those expectations it’s got 100% battery health not a single abrasion what so ever and it works like brand new it’s like someone bought it from factory and sold it without taking it out the box, chargers to full battery in about an hour in a half with the included charger which is WAY faster than I need but I thought that was pretty cool

    Condition

    Premium

    Purchased

    6/1/25

  • Steve N.

    Verified purchase

    Reviewed 29/9/26, Australia.

    Firstly, excellent price, good communication about delivery, phone is in excellent condition. Battery life a bit less than the old iPhone XP it has replaced. Transferring all data, files and apps was somewhat cumbersome but acceptable. This is my wife's phone and she is happy with it.

    Condition

    Excellent

    Purchased

    14/9/26

  • Isabel C.

    Verified purchase

    Reviewed 19/5/25, Australia.

    I ordered my iphone 14, grade excellent. It came within the time frame. It was well packaged and at first glance there were no scratches etc., to be seen. On top of that the battery health is 100%. It was in as new condition. So far I am really pleased with my purchase, it exceeded my expectations. I would highly recommend Back Market.

    Condition

    Excellent

    Purchased

    24/4/25

  • Angela B.

    Verified purchase

    Reviewed 26/1/25, Australia.

    I ordered an iPhone 12 on Sunday evening and received a.message to call Back Market on the Monday afternoon. They advised that the colour I had ordered (purple) wasn’t available, however it could come in that evening. I was given the option to wait until the next day upon which they called back to advise I could choose a different colour or receive a full refund. I chose another colour and it arrived the next day via express post. A bit disappointed that the colour I originally ordered was not available, however fantastic customer service by Back Market. The phone condition was excellent with battery at 100% capacity. Screen in as new condition and also the casing had no visible marks. Would definitely order from Back Market again in the future.

    Condition

    Excellent

    Purchased

    12/1/25

  • Darren P.

    Verified purchase

    Reviewed 19/1/25, Australia.

    Iam completely 100% satisfied with my iPhone that I purchased it arrived so quickly and is absolutely just as brand new , I’m so glad that I found back market the phone is running perfectly no issues at all battery has 100% health it’s absolutely perfect

    Condition

    Fair

    Purchased

    6/1/25

  • Chris K.

    Verified purchase

    Reviewed 4/5/26, Australia.

    This phone is in excellent condition, as advertised! You couldn't tell it from a brand new device. Battery is also great. Postage was very fast and efficient. AND they gave me a free phone protector for the device. Very happy with this service. Thanks!

    Condition

    Excellent

    Purchased

    27/4/26

  • Hessel K.

    Verified purchase

    Reviewed 17/8/25, Australia.

    Fantastic phone arrived promptly and in like new condition with a great battery health of 97%. Very happy.

    Condition

    Excellent

    Purchased

    5/8/25

  • Melanie S.

    Verified purchase

    Reviewed 7/8/25, Australia.

    My new Back Market Phone is amazing. I did read the reviews before I purchased the phone and they were positive however you never know until you receive your phone. I am very happy with the condition and battery. I have been O/S since the purchase as we know if anything is going to go wrong it would be when you have no back up. All was perfect. I will not hesitate to purchase another phone when needed and would definitely not hesitate to recommend Back Market.

    Condition

    Excellent

    Purchased

    18/7/25

  • Sela O.

    Verified purchase

    Reviewed 26/6/25, Australia.

    Phone in perfect working condition. No scratches. Practically brand new as described and the battery in great working order unlike other second hand phones I've bought from other online places.

    Condition

    Premium

    Purchased

    25/5/25

  • Glen B.

    Verified purchase

    Reviewed 22/12/24, Australia.

    Phone arrived promptly, great service, being a refurnished phone I was quite impressed, could not find any scratches or dings, it looked brand new, battery life 100% very happy, would highly recommend Backmarket for a refurbished phone.

    Condition

    Excellent

    Purchased

    3/12/24

  • Liz R.

    Verified purchase

    Reviewed 15/3/26, Australia.

    The phone was delivered very quickly and we were kept up to date with text as to the delivery. The condition was as we purchased 'excellent' there were no cracks or marks on the phone. The battery was at a high percentage. We'd definitely buy again from Backmarket!

    Condition

    Excellent

    Purchased

    3/3/26