My order was dispatched quickly, though there was a slight delay in the tracking status moving from “label created” to “in delivery.” I contacted Back Market’s customer service team, and they responded promptly. They followed up with the courier, my order arrived before Christmas. additionally, they even sent a follow up email to see if my order arrived on the expected date.
I purchased the watch in Excellent condition and given the small price difference compared to the good condition option, I’m really glad I did. The watch looks flawless it's essentially brand new. The battery life has also been great, especially considering how much I use it with my phone, including the sleep tracker. this is my second time purchasing though BM, and I will happily continue to do so in the future. Thank you again