Mobile Guru

Seller reviews, items and info

Approved seller with 4.5/5 Stars ratingTrusted on Back Market for 2 years

Based in Australia

Overall rating

297 verified reviews

Rating details

  • Battery

    4.3/5

  • Shipping

    4.7/5

  • Lens & Camera

    4.6/5

  • Accessories

    4.3/5

  • Packaging

    4.6/5

  • Overall performance

    4.5/5

  • Appearance

    4.5/5

Reviews

  • Deborah H.

    Verified purchase

    Reviewed 7/11/24, Australia.

    Fantastic. For a two year old phone, this beauty has stunned me, I’m completely surprised. The battery even charges to 96% - it looks like a brand new phone. Very pleased.

    iPhone SE (2022) 128GB - Red - Unlocked

    Condition

    Good

    Purchased

    20/9/24

  • Chloe F.

    Verified purchase

    Reviewed 7/11/24, Australia.

    Amazing condition, works perfectly, will definitely use backmarket again for my next mobile purchase

    iPhone 12 128GB - Green - Unlocked

    Condition

    Excellent

    Purchased

    4/10/24

  • Kim C.

    Verified purchase

    Reviewed 8/3/26, Australia.

    Excellent A+

    Galaxy S22 5G 256GB - Rose Gold - Unlocked

    Condition

    Excellent

    Purchased

    27/2/26

  • Kat S.

    Verified purchase

    Reviewed 25/8/25, Australia.

    Aware that the device is second hand and that all care and quality assurance has been taken in consideration before the device was sold off. Im disappointed with the marks and chips on the device though. Although no cracks but the chips around the body, around the lenses were a bit too much for a second hand. It was obvious that the phone wasnt really cared for. Would have been good if this was communicated and mentioned albeit not affecting function. I was expecting some scratches and cuffs but not this bad.

    iPhone 14 128GB - Midnight - Unlocked

    Condition

    Good

    Purchased

    8/8/25

  • Arvin G.

    Verified purchase

    Reviewed 7/7/25, Australia.

    Wrong colour received, not particularly clean either. Works fine, condition good, but due to needing a phone ASAP and not wanting to go through all the hassle of returning and getting another etc, just kept it. Quick service, works fine but I feel more care needs to be had handling orders and also the cleanliness.

    iPhone 14 Pro 512GB - Deep Purple - Unlocked

    Condition

    Excellent

    Purchased

    23/6/25

  • Greg P.

    Verified purchase

    Reviewed 11/5/25, Australia.

    Your app didn’t recognise me to check on delivery otherwise has been a seamless transaction. The phone is fantastic looks new love it.

    iPhone 13 128GB - Starlight - Unlocked

    Condition

    Premium

    Purchased

    17/4/25

  • Sra-yosie R.

    Verified purchase

    Reviewed 3/1/24, Australia.

    Thank you Back Market. I'm from Nauru and my item was sent through a freight forwarder so I finally received it on 28th December. I cannot express how surprised I was with how quick it was delivered to my freight forwarder. Though it was for a niece, I can say that it was received in an almost perfect condition. It exceeded my expectations and I would happy to do business with you again. Happy customer

    iPhone XR 64GB - Red - Unlocked

    Condition

    Excellent

    Purchased

    15/12/23

  • Daniel N.

    Verified purchase

    Reviewed 27/4/26, Australia.

    Phone arrived early and in great condition. Will use them again

    Galaxy S25 FE 128GB - Blue - Unlocked

    Condition

    Premium

    Purchased

    11/4/26

  • Joshua T.

    Verified purchase

    Reviewed 1/3/26, Australia.

    Excellent

    Galaxy S23 256GB - Black - Unlocked

    Condition

    Excellent

    Purchased

    16/2/26

  • Daniel M.

    Verified purchase

    Reviewed 18/1/26, Australia.

    Arrived activated without issue, had a big scratch on the front glass but to be expected with a good condition.

    iPhone 14 128GB - Midnight - Unlocked

    Condition

    Good

    Purchased

    8/1/26

79 products