Mobile Guru

Seller reviews, items and info

Approved seller with 4.5/5 Stars ratingTrusted on Back Market for 2 years

Based in Australia

Overall rating

297 verified reviews

Rating details

  • Battery

    4.3/5

  • Shipping

    4.7/5

  • Lens & Camera

    4.6/5

  • Accessories

    4.3/5

  • Packaging

    4.6/5

  • Overall performance

    4.5/5

  • Appearance

    4.5/5

Reviews

  • Anique M.

    Verified purchase

    Reviewed 1/3/26, Australia.

    Fantastic! I was expecting something that looked used but when I opened the box and inspected the phone it was flawless! Looked brand new and my son isn’t very pleased. Definitely would recommend!

    iPhone 12 128GB - Black - Unlocked

    Condition

    Fair

    Purchased

    19/2/26

  • Piyawat D.

    Verified purchase

    Reviewed 8/2/26, Australia.

    The quality is good, as described, and all functions work as advertised. Shipping was fast and the packaging was secure.

    Google Pixel 9 Pro XL 128GB - Black - Unlocked

    Condition

    Good

    Purchased

    29/1/26

  • Tanisha D.

    Verified purchase

    Reviewed 24/10/25, Australia.

    iPad Air 13" (2024) 6th gen 128 GB - Wi-Fi - Space Gray

    Condition

    Excellent

    Purchased

    7/10/25

  • Gillian L.

    Verified purchase

    Reviewed 10/8/25, Australia.

    Very smoothly, I was able to transfer contacts,Apps etc from my old iPhone 11 to the iPhone 12 I purchased from you.I’m very happy with it

    iPhone 12 64GB - Blue - Unlocked

    Condition

    Excellent

    Purchased

    29/7/25

  • Luke K.

    Verified purchase

    Reviewed 13/4/26, Australia.

    Appears to be as listed in good condition, a few scratches and a big mark on the back maybe from the previous phone case. Poor battery at 83% I will need to replace it in a few months. The lens did not look cleaned when I opened the package.

    iPhone 14 Pro 256GB - Space Black - Unlocked

    Condition

    Good

    Purchased

    1/4/26

  • Matthew C.

    Verified purchase

    Reviewed 28/9/25, Australia.

    Phone arrived promptly and in great condition. Works as it should. I’m very pleased with my purchase.

    iPhone 14 128GB - Blue - Unlocked

    Condition

    Excellent

    Purchased

    12/9/25

  • Lucy G.

    Verified purchase

    Reviewed 14/9/25, Australia.

    Everything is perfect. Phone was as describe. Everything is working perfectly well. It’s the 3rd time Im voting via BackMarket, always perfect. Fast delivery. Thank you.

    iPhone 16 Pro 128GB - Black Titanium - Unlocked

    Condition

    Premium

    Purchased

    3/9/25

  • Janelle G.

    Verified purchase

    Reviewed 23/3/25, Australia.

    Refurbished Samsung S23 Review The phone operates great, and delivery was quick. However, despite being listed as "Excellent" condition, there are three persistent smudge-like marks on the screen that reappear after cleaning. Some research leads me to believe it could be the oleophobic coating wearing off. I noticed this after setup, so I’m keeping the phone due to the hassle of having to return the phone, but i don't think the classification and pricing reflected the true condition.

    Galaxy S23 128GB - Green - Unlocked

    Condition

    Excellent

    Purchased

    9/3/25

  • Mark G.

    Verified purchase

    Reviewed 19/1/25, Australia.

    Hi , ok just a reminder issues I'm not sure if it's a wear n tear thing or not. The battery cable needs to be in just right position to charge. It gets to between 66-78% then needs adjusting. The touch screen isn't consistent around edges and all over pressure. That's the cons otherwise it's response is fast to load as long as screen responding. I'm typing this on my Oppo. I should have used iPad.

    iPad 10.2" (2020) 8th gen 128 GB - Wi-Fi + 4G - Space Gray

    Condition

    Good

    Purchased

    30/12/24

  • Penny B.

    Verified purchase

    Reviewed 29/12/24, Australia.

    I probably wouldn't buy a refurbished phone again. The battery life is very poor compared to an original purchase. Everything else though is fine. Delivery was very quick and communication with the company was good.

    Google Pixel 7 128GB - White - Unlocked

    Condition

    Premium

    Purchased

    11/12/24

80 products