Refurbished price:A$395.00
Versus A$1,189.00 new

Based in Australia
Battery
4.2/5
Shipping
4.4/5
Lens & Camera
4.4/5
Accessories
4.1/5
Packaging
4.3/5
Overall performance
4.3/5
Appearance
4.4/5
Reviewed 4/5/25, Australia.
Very happy with my purchase and the iPad was in excellent condition
Condition
Excellent
Purchased
11/4/25
Reviewed 12/12/24, Australia.
Happy with my purchase just a little disappointed with the speaker quality given I selected excellent condition
Condition
Excellent
Purchased
21/11/24
Reviewed 27/11/24, Australia.
Phone arrived fairly quickly, was in good condition (small scrape/smudge on the screen I couldn’t remove). Battery health was 87% but quickly dropped to 86% within a day. My only issue is my FaceID doesn’t work 90% of the time which is annoying as hell and means it’s technically *not* fully functional as described. Yes I’ve done software updates, cleaned the lens, tried fixes. It’s the phone.
Condition
Good
Purchased
1/10/24
Reviewed 26/11/24, Australia.
The phone I bought is faulty, it can’t hold charge and I e given up using. I’m frustrated that the onus is on me to pay for postage and send it back. I won’t be purchasing refurbished phones from you in the future. I paid decent money for a product that doesn’t work.
Condition
Excellent
Purchased
1/10/24
Reviewed 6/11/24, Australia.
Great condition, no scratches. Battery health 96%. The only thing that’s wrong is that the volume button doesn’t work on the side of the phone.
Condition
Excellent
Purchased
14/10/24
Reviewed 24/3/26, Australia.
Everything is fine I pay for express post and it was sent normal post had to wait longer for it to arrive
Condition
Excellent
Purchased
10/3/26
Reviewed 30/11/25, Australia.
iPad arrived damaged, shipping box was in perfect condition, so was damaged before shipping. Have lodged a case and am receiving help from Backmarket for a refund. Shame it soured the idea of buying 2nd hand if the seller is willing to sell badly damaged items and pass them off as fair or good condition.
Condition
Fair
Purchased
20/11/25
Reviewed 24/2/25, Australia.
I didn't get a purple phone I got a blue one...my first order of a purple phone was cancelled as stock was not available so I placed another order when one became available and received a blue phone not a purple one....
Condition
Excellent
Purchased
3/2/25
Reviewed 19/1/25, Australia.
The delivery driver left it at the front door, we were home but he didn’t knock and get a signature. Cars were in the driveway but we could have be out.
Condition
Good
Purchased
1/1/25
Reviewed 26/10/24, Australia.
There is no actual way to communicate with the comapany other than through YOUR SET RESPONSES. All of your communication pathways are closed. Iwas very concerned that if anything was of concern that I would not be able to adequately communicate with your support staff
Condition
Excellent
Purchased
16/10/24