DIGITAL STORE

Seller reviews, items and info

Approved seller with 4.2/5 Stars ratingTrusted on Back Market for 1 year

Based in Australia

Overall rating

191 verified reviews

Rating details

  • Battery

    4.2/5

  • Shipping

    4.4/5

  • Lens & Camera

    4.4/5

  • Accessories

    4.1/5

  • Packaging

    4.3/5

  • Overall performance

    4.3/5

  • Appearance

    4.4/5

Reviews

  • Camille B.

    Verified purchase

    Reviewed 4/5/25, Australia.

    Very happy with my purchase and the iPad was in excellent condition

    Condition

    Excellent

    Purchased

    11/4/25

  • Sam J.

    Verified purchase

    Reviewed 12/12/24, Australia.

    Happy with my purchase just a little disappointed with the speaker quality given I selected excellent condition

    Condition

    Excellent

    Purchased

    21/11/24

  • Mae P.

    Verified purchase

    Reviewed 27/11/24, Australia.

    Phone arrived fairly quickly, was in good condition (small scrape/smudge on the screen I couldn’t remove). Battery health was 87% but quickly dropped to 86% within a day. My only issue is my FaceID doesn’t work 90% of the time which is annoying as hell and means it’s technically *not* fully functional as described. Yes I’ve done software updates, cleaned the lens, tried fixes. It’s the phone.

    Condition

    Good

    Purchased

    1/10/24

  • Juanita E.

    Verified purchase

    Reviewed 26/11/24, Australia.

    The phone I bought is faulty, it can’t hold charge and I e given up using. I’m frustrated that the onus is on me to pay for postage and send it back. I won’t be purchasing refurbished phones from you in the future. I paid decent money for a product that doesn’t work.

    Condition

    Excellent

    Purchased

    1/10/24

  • Laura M.

    Verified purchase

    Reviewed 6/11/24, Australia.

    Great condition, no scratches. Battery health 96%. The only thing that’s wrong is that the volume button doesn’t work on the side of the phone.

    Condition

    Excellent

    Purchased

    14/10/24

  • Pat W.

    Verified purchase

    Reviewed 24/3/26, Australia.

    Everything is fine I pay for express post and it was sent normal post had to wait longer for it to arrive

    Condition

    Excellent

    Purchased

    10/3/26

  • Matthew D.

    Verified purchase

    Reviewed 30/11/25, Australia.

    iPad arrived damaged, shipping box was in perfect condition, so was damaged before shipping. Have lodged a case and am receiving help from Backmarket for a refund. Shame it soured the idea of buying 2nd hand if the seller is willing to sell badly damaged items and pass them off as fair or good condition.

    Condition

    Fair

    Purchased

    20/11/25

  • Karen M.

    Verified purchase

    Reviewed 24/2/25, Australia.

    I didn't get a purple phone I got a blue one...my first order of a purple phone was cancelled as stock was not available so I placed another order when one became available and received a blue phone not a purple one....

    Condition

    Excellent

    Purchased

    3/2/25

  • Tracey M.

    Verified purchase

    Reviewed 19/1/25, Australia.

    The delivery driver left it at the front door, we were home but he didn’t knock and get a signature. Cars were in the driveway but we could have be out.

    Condition

    Good

    Purchased

    1/1/25

  • Jeremy B.

    Verified purchase

    Reviewed 26/10/24, Australia.

    There is no actual way to communicate with the comapany other than through YOUR SET RESPONSES. All of your communication pathways are closed. Iwas very concerned that if anything was of concern that I would not be able to adequately communicate with your support staff

    Condition

    Excellent

    Purchased

    16/10/24

322 products