Customer reviews

Overall rating

533 verified reviews

Rating details

  • Overall performance

    4.3/5

  • Appearance

    4.5/5

  • Accessories

    4.2/5

  • Battery

    3.8/5

  • Lens & Camera

    4.4/5

  • Packaging

    4.5/5

  • Shipping

    4.6/5

Reviews

  • An anonymous Backer

    Verified

    Reviewed 2/6/25, Japan.

    iPhone 13 mini (256GB, Midnight, SIM-free). I had been using the iPhone 8s for many years, but some of the apps were no longer compatible with the OS, so I had to change the model... I'm not a fan of large sizes, so I chose this model in search of a 'mini size' that I couldn't officially buy. I was surprised that it arrived so fast, so fast that it was almost as if it had GPS. (How does it work?) The packaging was also very careful and I felt secure from the moment I opened the package. The operation is comfortable and the maximum battery capacity is 85%, which is a solid safe zone. The data transfer was also completed smoothly, and above all, the specs are the same as the data capacity I was using before, so I felt it was quite cosy.

    Translated from Japanese


    Condition

    Excellent

    Purchased

    23/5/25

  • An anonymous Backer

    Verified

    Reviewed 23/1/25, Japan.

    I found the 7th generation on sale and bought it at a lower price. There was very little difference in price, so I bought an A grade. I received a beautiful product with not a single scratch. On the Apple website I told them I bought it used and asked them to check the battery condition. They replied that it had been replaced (maximum capacity 100% and charged 62 times). I was able to buy a good iPad mini with 100% capacity, but it would be nice to know the maximum capacity of the battery in addition to the ABC rank on the screen when selecting the product.

    Translated from Japanese


    Condition

    Excellent

    Purchased

    3/1/25

  • An anonymous Backer

    Verified

    Reviewed 1/3/25, Japan.

    First, I'll leave you with a voucher code for a ¥2,000 off discount! ▼▼▼▼▼▼▼▼▼ ef3ffdbeb4e92827 ▲▲▲▲▲▲▲▲▲ You can buy the product for ¥2,000 cheaper if you enter the code at the time of purchase! *Just enter the code during the process of placing your order. This is followed by a review of the actual product received. ■Product purchased Model: iPhone 13 Capacity: 256GB Colour: Starlight SIM: SIM-free Choice of grade at time of purchase: Grade C Battery selected at time of purchase: Standard battery ■Exterior condition of the main unit. The product was so beautiful that it could not be considered a C grade. If you look closely, there seems to be a small scratch near the outer frame, though, Naturally, a protective case is planned to be used, so honestly, there is no problem at all. ■Screen (display) condition There are no scratches, and there are no problems with touch sensitivity at all. ■Charging port contact No problems. Good contact. ■ Accessories. For charging, a cable with Lightning terminal was included. However, the charging cable that I have been using at home can be used as it is, so I will keep the accessories as a spare. ■ Battery capacity This time, I purchased it with the 'standard battery'. In the actual product that arrived, I checked from "Settings" ➡ "Battery" ➡ "Battery status and charge", The maximum capacity was 83%. There is no problem at all in everyday use. If you really want to replace the battery with a new one in the future for long-term use, I think that I can just have the battery replaced at a local smartphone repair shop. *Of course, it depends on the shop, but it should generally cost around 10,000 yen and they should be able to replace the battery. ■Software (iOS) The installed iOS was version "17.6.1". ■Booting and initial settings The device started up as soon as the charging cable was plugged in. The home wi-fi password is entered, and the initial settings afterwards are also easy. ■Delivery and packaging I placed my order in the afternoon and it arrived in the morning the day after my order. The packaging is simple but careful. It arrived in a thin cardboard box, so if you have a large post box, you may be able to get it posted to your home post box. ■ General comments. In general, I was very satisfied with the service! I was also considering other famous domestic online shops for used smartphones in parallel, I was right to use BackMarket, both in terms of price and products. I will use BackMarket for my next purchase as well. That's all for now, this is a long review! We hope it will be helpful to you. At the beginning of the review, I put a code for 2,000 yen off, so please use it ^^^!

    Translated from Japanese


    Condition

    Fair

    Purchased

    27/2/25

  • An anonymous Backer

    Verified

    Reviewed 18/12/24, Japan.

    It was very good! I was worried because of the C grade but it was fine, there was one bump on the corner but it is hidden by the case. Other than that, no scratches and so clean you'd think it was brand new. The battery was sufficient at 94% when I checked with Apple Customer Support. I am happy as long as the screen is clean and the battery is in good shape, so it was a great buy. It also comes with a USB-C battery as an accessory. I don't like over-packaging, but the packaging was good, lightweight and simple while protecting the iPad mini. Will use again!

    Translated from Japanese


    Condition

    Fair

    Purchased

    15/12/24

  • An anonymous Backer

    Verified

    Reviewed 9/1/25, Japan.

    I bought this as a gift. I was very happy with it as it was like new, no scratches were visible and he was very happy with it. Delivery was also very fast so it was lovely to be able to see my purchase straight away. Overall, I am thrilled that I made a very nice purchase. I have just purchased an iPhone and am considering purchasing more from here in the future. If possible, it would be helpful if you could show the model-specific iPhone case as an accessory. It would be even easier to use the site if I could see that if there is no corresponding case on the site, there isn't one.

    Translated from Japanese


    Condition

    Excellent

    Purchased

    11/12/24

  • An anonymous Backer

    Verified

    Reviewed 26/2/25, Japan.

    I was looking for a used iPhone for my child. A colleague told me about this site and I bought it and there was nothing wrong with it and the battery was at 88%. To be honest, I was worried about buying from the website. I thought it would be safer to check the actual product at the shop, but I decided to buy it because of the large stock and the low price. As a result, I am very satisfied with the transaction. I have reached the point where I can no longer afford to buy new at the price, and I would like to continue buying here in the future. Thank you very much.

    Translated from Japanese


    Condition

    Excellent

    Purchased

    9/2/25

  • An anonymous Backer

    Verified

    Reviewed 12/10/24, Japan.

    I thought it was time for my daughter to get a smartphone, and I wanted to find a balance between functionality and price for the period of time it would be useful in the future. I set my sights on the iPhone 12 and researched on the internet to find the right balance between price and functionality. Research on the internet. I made a purchase from BackMarket, which has a good reputation. At the time of my purchase, the difference between C rank and A rank was about 6,000 yen, so I chose A rank. As a result, there is no wound in the case, the screen, and the battery is a new-like article of 92%. The battery is 92% brand new. I am very grateful. My daughter is also very happy. The next time my wife needs to buy a new phone, reusing it will be enough. We have been talking about it.

    Translated from Japanese


    Condition

    Excellent

    Purchased

    8/10/24

  • An anonymous Backer

    Verified

    Reviewed 24/3/25, Japan.

    I switched from a mobile phone to a smartphone and have been using iPhone SE (first generation) for a long time, but along with the end of support for iOS, the number of apps that can no longer be downloaded has increased, and I found BackMarket while looking for a second-hand smartphone dealer to replace my smartphone. I was anxious because it was my first time shopping at the shop and it was expensive for me, but the evaluation of the buyers was good, so I bought it with the feeling that I was just getting out and seeing. Purchased smartphone iPhone 13 mini 128GB Midnight Sim-free Grade A Delivery I received it on time with a good response. I received it on schedule. There was no damage. The phone itself. The left side of the phone has two 0.5 mm scratches on the left side, which look like scratches from the tool used to remove the cover. I decided not to worry about it because I was going to put an external cover on. Otherwise, it was like new, with no dust, lint or hand marks. There was no 'parts and service history' section in the information in the settings app. ...Maximum battery capacity. It was 86%. The battery seems to be genuine as the maximum capacity is shown. Initial settings I was able to migrate from my old phone (settings, apps) and set up the eSIM without any problems. The shop's hollows. The shop's hollow comes moderately. The email is in an international style, but it doesn't suit me. The email style is not suitable for me. The address/name is reversed, the text is centred, the address may be surname or name, the name of the item in the link is ambiguous, and at first I was worried that it might be a suspicious shop. I was worried at first until I received the goods. There is room for improvement regarding the mail.

    Translated from Japanese


    Condition

    Excellent

    Purchased

    8/3/25

  • An anonymous Backer

    Verified

    Reviewed 26/2/25, Japan.

    I bought an iPhone SE (2022) 64GB A grade. There were no flaws at all in appearance. The battery capacity at the time of purchase was 96%, which is enough for everyday use. If you are not that picky about your phone, you don't need to buy a new one considering the price of smartphones these days, despite your pre-purchase concerns.

    Translated from Japanese


    Condition

    Excellent

    Purchased

    13/2/25

  • An anonymous Backer

    Verified

    Reviewed 7/1/25, Japan.

    Chose A grade, standard battery, first time for second use, not a scratch, 93% battery capacity left, better than expected. The SE, which I had been using as my compact smartphone of choice, became no longer eligible for iOS support and I considered a successor. Unfortunately, due to the trend towards larger smartphones, the mini was already out of the line-up and the latest model was unavailable, so the 12 or 13 mini was my only choice. I wondered whether I should wait for the anticipated next SE, but the difference in cosmetics was huge and I was very satisfied with the result. A word of advice to those who have concerns about second-hand products: just as a rare masterpiece car that has been completely restored is worth more than a new car, a so-called second-hand product that is sold as is from a trade-in is completely different from a product that has been properly serviced.

    Translated from Japanese


    Condition

    Excellent

    Purchased

    21/12/24