Spiral Tech's customer reviews

146 verified reviews in the last 10 years.

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  • J

    Jo S.

    Purchased on 1 June 2025

    Verified purchase

    I paid for express post and the phone arrived exactly on time! The phone was classified as of excellent quality but it looked brand new! After transferring my data over from my old phone (check out videos on YouTube with regards how to do this with your own phone, beforehand), it did several downloads and reboots, updating it's own software. It did this many times but do persevere with this. It will complete it eventually. The phone functions perfectly and I have no issues with it whatsoever! Overall, it was an awesome experience! I had initial concerns about buying a refurbished phone but never again! After this, I will never buy a brand new phone again! Thank you Back Market for a great phone and excellent customer service! I will be back again for sure! Cheers!...

    Item

    Nokia 8.3 5G 128GB - Blue - Unlocked

    Condition

    Excellent

    Reviewed in Australia on 16 June 2025

  • S

    Susie K.

    Purchased on 23 January 2025

    Verified purchase

    I was dubious at first but because of the one year warranty and condition description I was really impressed with the refurbished iPad which I was after. I never thought of refurbished equipment before but I was so glad this is another option. Whole experience was great, I will do this again and buy from Back Market.

    Item

    iPad 10.2" (2021) 9th gen 64 GB - Wi-Fi - Space Gray

    Condition

    Excellent

    Reviewed in Australia on 10 February 2025

  • B

    Brytany B.

    Purchased on 10 April 2025

    Verified purchase

    I was sceptical at first ordering a refurbished iPad for my son. But the process was quick, it was shipped to me fast and it was in great condition. If anything I’ll definitely be ordering off this site if I need any other tech. Saved a lot of money as well

    Item

    iPad mini 8.3" (2021) 6th gen 64 GB - Wi-Fi - Space Gray

    Condition

    Excellent

    Reviewed in Australia on 30 April 2025

  • B

    Brigitte W.

    Purchased on 11 July 2025

    Verified purchase

    There is absolutely no difference between this iPad and a brand new one. I am very happy with my purchase, including transparency of information provided. Setting it up was easy. Most of it was achieved by simply having my iPhone close by and it automatically transferred. Further information I needed to set up how I wanted was easy to access on line. I felt secure buying it and still do. I don’t expect to encounter any problems. I will buy from Backmarket again and recommend to my friends and family.

    Item

    iPad 10.2" (2021) 9th gen 64 GB - Wi-Fi + 4G - Space Gray

    Condition

    Excellent

    Reviewed in Australia on 2 August 2025

  • N

    Natalia rosa P.

    Purchased on 22 October 2024

    Verified purchase

    I was very skeptical about getting a refurbished iPad but I really needed one as soon as possible. After getting this one, I was quite surprised because it works very well, the battery health is pretty good, I can charge it today and can be used for 2 days. I noticed some small scratches on the back of the iPad but its barely noticeable

    Item

    iPad 10.2" (2019) 7th gen 128 GB - Wi-Fi - Space Gray

    Condition

    Good

    Reviewed in Australia on 3 November 2024

  • M

    Misika R.

    Purchased on 10 July 2025

    Verified purchase

    Works pretty good for a refurbished device. Got it for my daughter for simple games and for car rides/plane travel. Wouldn’t want to spend full price on a brand new iPad for a child, so this was a much better alternative.

    Item

    iPad 9.7" (2018) 6th gen 32 GB - Wi-Fi - Space Gray

    Condition

    Fair

    Reviewed in Australia on 27 July 2025

  • C

    Christine M.

    Purchased on 25 December 2024

    Verified purchase

    Excellent ipad!!! Works perfect! Communications throughout the process was fantastic and greatly appreciated , it arrived very fast , packed safely. Ipad charges to 100% and that will run for 8 hours never skipping a beat I would not hesitate dealing with the after market business again and i would recommend them based on my positive experience Thankyou

    Item

    iPad 9.7" (2018) 6th gen 32 GB - Wi-Fi - Space Gray

    Condition

    Excellent

    Reviewed in Australia on 12 January 2025

  • S

    Seana V.

    Purchased on 8 May 2025

    Verified purchase

    Very happy with my MacBook Air, not a single mark is on the laptop and it works great. Only issues I have is that I can’t change the region to anywhere within Australia so that I can use the calendar or reminders apps - but I love the laptop!

    Item

    MacBook Air 13-inch (2020) - Apple M1 8-core and 7-core GPU - 8GB RAM - SSD 256GB - QWERTY - English

    Condition

    Good

    Reviewed in Australia on 25 May 2025

  • K

    Kirstie W.

    Purchased on 1 May 2025

    Verified purchase

    I honestly didn’t know what to expect, for the price I thought it was worth a shot and I’m absolutely stoked! It’s definitely worth what you pay, and the condition of it is like new! We’re really impressed with the quality and price and have told family and friends about the company!

    Item

    iPad 9.7" (2018) 6th gen 32 GB - Wi-Fi - Space Gray

    Condition

    Good

    Reviewed in Australia on 19 May 2025

  • P

    Paola carolina A.

    Purchased on 3 May 2025

    Verified purchase

    OMG! I was afraid of the quality at the beginning because I was waiting something with scratches and some signs of use, BUT I received my iPad and this was immaculate 🤩 it seems like new! The battery life is acceptable is 83,5% and just 6 charge cycles which is good. Thank you guys

    Item

    iPad 10.2" (2021) 9th gen 64 GB - Wi-Fi - Space Gray

    Condition

    Excellent

    Reviewed in Australia on 7 May 2025