Customer reviews

278 verified reviews in the last 24 months.

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  • An anonymous Backer

    Purchased on 23 February 2025

    Verified purchase

    B-grade product purchased. Is there a faint scratch on the screen? The rest was very clean. The maximum battery capacity, which I was concerned about, was confirmed by apple support to be 100%. I decided to buy it because it comes with a 30-day return guarantee, which is my biggest concern when buying a tablet that is not new. I will use it on a daily basis and see how it goes without the need to rush to verify. Currently, I am so satisfied with the product that I am posting a lengthy article.

    Translated from Japanese

    Item

    iPad 10.2 インチ (2021) 第9世代 64 GB - Wi-Fi + 4G - シルバー

    Condition

    Good

    Reviewed in Japan on 24 February 2025

  • An anonymous Backer

    Purchased on 3 April 2024

    Verified purchase

    Quick delivery and in exactly the condition advertised. Excellent shopping experince with Back Market and very glad we found this vendor. Will definitely come here again for our next device purchase.

    Translated from Japanese

    Item

    iPhone 13 256GB - ブルー - Simフリー

    Condition

    Fair

    Reviewed in Japan on 4 May 2024

  • An anonymous Backer

    Purchased on 14 December 2023

    Verified purchase

    This is my first time ordering here so I was a bit skeptical. But still went and tried to order. Shipment and delivery was on time. The item has no damage and The item has no damage and works really well!

    Translated from Japanese

    Item

    ペンシル (第2世代) - 2018

    Condition

    Excellent

    Reviewed in Japan on 13 January 2024

  • An anonymous Backer

    Purchased on 18 March 2024

    Verified purchase

    I purchased this product as a replacement for my company phone, an iPhone 7. It took about three days from purchase to arrival. The original phone was not broken, so three days was no problem. The actual phone was also clean, with no visible scratches. The battery life was 89%, which is not bad for a second-hand phone, and the transition from the iPhone 7 was smooth and problem-free. As for the phone itself, as mentioned above, there were no particular problems, but it would be better if the following two points were improved. The first point is about the included charging cable. It is a fluorescent orange cable and also has LEDs on the connection terminals, so when the USB-A side is connected, the Lightning terminal side is always glowing even if the phone is not connected. This is not to say that there are not cases where this kind of thing is preferred or useful, but I would have preferred a more normal charging cable. The second point is about invoice-ready invoicing. You can only invoice after you have ordered the product and it has been dispatched. Why is it an invoice but cannot be issued immediately after I have ordered and paid by card? Also, it has been three days since I...

    Translated from Japanese

    Item

    iPhone SE (2022) 128GB - ミッドナイト - Simフリー

    Condition

    Excellent

    Reviewed in Japan on 25 March 2024

  • An anonymous Backer

    Purchased on 14 November 2024

    Verified purchase

    Item received! I purchased a **MacBook Pro 16" (2019) Space Gray - Core i9 2.4GHz - SSD 1000GB - 64GB RAM - US array keyboard**, B-rated. It is cleaner than I expected and works very comfortably. Thank you so much for all your help!

    Translated from Japanese

    Item

    MacBook Pro 16 インチ (2019) スペースグレイ - Core i9 2.4 GHZ - SSD 1000GB - 64GB RAM - US配列キーボード

    Condition

    Good

    Reviewed in Japan on 27 November 2024

  • An anonymous Backer

    Purchased on 22 March 2024

    Verified purchase

    I was a little disappointed because the battery was at 82%. The product description states that the battery is more than 80%, so there is no problem, but please forgive us for our selfish opinion that if it is A-rank... I am satisfied with the battery condition, which was 85% higher than the previous A rank. I am more concerned about the battery condition than the scratches, so it would be helpful if you could describe the detailed battery condition, if possible.

    Translated from Japanese

    Item

    iPhone 8 64GB - ゴールド - Simフリー

    Condition

    Fair

    Reviewed in Japan on 5 April 2024

  • An anonymous Backer

    Purchased on 30 March 2024

    Verified purchase

    This is my first time using this service. I was torn between the cheapest Sierra Blue and the most popular colour, but I was worried about the popular colour, so I went for the gold A grade. Thankfully it arrived soon after payment. It felt like new with no scratches found and no sound quality issues. The battery was 85%, which wasn't more than I expected, but I can just replace it eventually and there's not enough left to complain about. I've changed from my iPhone 8 which I had been using for many years to this one and I'm quite impressed with the many differences. I hope I can use it again for a long time.

    Translated from Japanese

    Item

    iPhone 13 Pro 256GB - ゴールド - Simフリー

    Condition

    Excellent

    Reviewed in Japan on 3 April 2024

  • An anonymous Backer

    Purchased on 4 June 2025

    Verified purchase

    I did not have high expectations, but was surprised at how beautiful the product was when I received it. The charging cord was a little dirty but almost perfect. I am very satisfied with my purchase. I would like to use them again in the future. Thank you very much.

    Translated from Japanese

    Item

    MacBook Air 13 インチ (2015) アルミニウム - Core i5 1.6 GHZ - SSD 256GB - 8GB RAM - JIS配列キーボード

    Condition

    Good

    Reviewed in Japan on 16 June 2025

  • An anonymous Backer

    Purchased on 10 December 2024

    Verified purchase

    I'm very happy with it, I bought the cheapest (scratched?) one and I don't mind it at all. I bought the cheapest (scratched?) one, but I don't mind it at all. I did not choose a new battery, but it was at 100% of maximum capacity! The charging cord that comes with it is conveniently 3-way with Lightning, B and C plugs, but the colour is orange and the light glows when it is connected, so it was not suitable for the bedroom.

    Translated from Japanese

    Item

    iPhone 12 mini 64GB - グリーン - Simフリー

    Condition

    Fair

    Reviewed in Japan on 22 December 2024

  • An anonymous Backer

    Purchased on 23 October 2024

    Verified purchase

    The exterior was very clean. The battery seems to run down quickly, but I think this is inevitable. The eSIM works without any difficulty and is very useful. The charging cable is attached, which is very helpful.

    Translated from Japanese

    Item

    iPad mini 8.3 インチ (2021) 第6世代 256 GB - Wi-Fi + 5G - スペースグレイ

    Condition

    Excellent

    Reviewed in Japan on 18 November 2024