Perfect Preowned's customer reviews

4.3/5

192 verified reviews in the last 24 months.

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  • J

    Jeremiah G.

    Purchased on 12 March 2025

    Verified purchase
    5/5

    Amazing product for the price! I did order it over the weekend and came in on the estimated date. In immense condition for being a refurbished device. Highly recommend others if they are on a budget or are just looking to upgrade and don't see the need for the latest iphones. Back market is a great website and the team are doing an amazing job.

    Reviewed in Australia on 31 March 2025

    iPhone 13 256GB - Midnight - Unlocked
  • B

    Beccie R.

    Purchased on 10 March 2025

    Verified purchase
    5/5

    Was a dream to buy from this company. You get a few options to choose from as to the quality, gb etc. Delivery was very quick even though I was told there would be a delay due to cyclone Alfred. There was no delay. I bought this for my son and he's very happy with it. I'm very impressed in the quality, delivery and professionalism of this company and would not hesitate to buy again. I have recommended you to multiple people and I will never buy a new phone again. Refurbished all the way! Thanks so much.

    Reviewed in Australia on 26 March 2025

    iPhone 13 256GB - Midnight - Unlocked
  • N

    Nicola S.

    Purchased on 15 January 2025

    Verified purchase
    5/5

    I purchased the ‘fair condition’ version of the 2017 MacBook Pro last week and was so incredibly happy with the product I received! Despite the minor and hardly noticeable signs of use, the laptop looks, feels and operates like it’s practically new. Additionally, the quality of service and updates from the back market team was also very helpful and helped put my mind at ease. I find it very hard to source a reliable and efficient second hand technology store without feeling some sense of dread, but back market definitely rose to the challenge and surpassed my expectations. It also arrived earlier than anticipated - so a definite plus. Will definitely be coming back here again in the future.

    Reviewed in Australia on 26 March 2025

    MacBook Pro Retina 13-inch (2017) - Core i5 - 8GB SSD 256 QWERTY - English
  • C

    Craig K.

    Purchased on 18 February 2025

    Verified purchase
    4.1/5

    Hi, Samsung galaxy S21 is great phone, no scratches in great condition. Travelling soon for a long time, bit worried about having to charge it all the time, that's what happened to my Samsung galaxy S11.

    Reviewed in Australia on 26 March 2025

    Galaxy S21 5G 256GB - Grey - Unlocked
  • J

    Jacqueline S.

    Purchased on 12 March 2025

    Verified purchase
    5/5

    I was extremely pleased with my purchase. Not only did I receive the iPad in record time, it was well packed and in pristine condition. Backmarket will be my first port of call for my next technology purchase. Full marks for service!

    Reviewed in Australia on 31 March 2025

    iPad 10.9 (2022) 10th gen 64 GB - Wi-Fi + 5G - Silver
  • E

    Elizabeth W.

    Purchased on 12 March 2025

    Verified purchase
    4.8/5

    I'm pretty impressed after a couple of weeks of use. 'Some wear and tear' was only one single letter on the keyboard that has the surface scratched, plus some light surface marks on the outside. The laptop is quick, super functional and it's hard to notice that it's a refurb, other than those aesthetics, so far.

    Reviewed in Australia on 26 March 2025

    MacBook Pro Retina 13-inch (2020) - Core i7 - 16GB SSD 512 QWERTY - English
  • R

    Roderick W.

    Purchased on 5 February 2025

    Verified purchase
    4.9/5

    Easy to navigate website, order arrived on time, 2 phones were exactly as presented on website. My friend and I had both usually purchased late model phones on some scheme or another provided by a major telco; by purchasing a few models behind, with Back Market we have certainly saved thousands (yep, thousands).

    Reviewed in Australia on 26 March 2025

    iPhone 12 64GB - Red - Unlocked
  • E

    Ebon Y.

    Purchased on 26 January 2025

    Verified purchase
    4.8/5

    Really happy. Great deal and have had for a couple of weeks and hasn't glitched or shown any signs of fault. Have had previous bad experiences with other second hand phones but not this one!. Absolute winner! Thanks heaps Back Market!

    Reviewed in Australia on 26 March 2025

    Galaxy S21 5G 128GB - Gray - Unlocked
  • J

    Jessica E.

    Purchased on 29 January 2025

    Verified purchase
    4.8/5

    Phone arrived earlier than predicted and is better than I expected wear and tear wise. So far no issues at all. Very happy, only thing was the charging cable was not fast charge which I'm used to, but I'm using my old charger anyway.

    Reviewed in Australia on 26 March 2025

    Google Pixel 6 256GB - Black - Unlocked
  • A

    Alison M.

    Purchased on 26 September 2024

    Verified purchase
    4.8/5

    Good value for money. Love that the phones are repurposed. They are great phones. I had to buy a better charger but that was no problem. The phone shop were amazed at the bargain I got for my Samsung. Keep up the good work Back Market!

    Reviewed in Australia on 26 March 2025

    Galaxy S21+ 5G 128GB - Black - Unlocked