Customer reviews

468 verified reviews in the last 24 months.

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  • An anonymous Backer

    Purchased on 18 March 2024

    Verified purchase

    It looks like new with no scratches or defects . Only minus is that it has 83% battery level which could have been better.

    Translated from Japanese

    Item

    iPhone 12 Pro 256GB - パシフィックブルー - Simフリー

    Condition

    Good

    Reviewed in Japan on 1 April 2024

  • An anonymous Backer

    Purchased on 6 February 2024

    Verified purchase

    I bought an iPhone and an apple watch ultra out of the blue on my first purchase and the balance between price and quality was very good as a result. The watch was a B grade, but there were hardly any scratches and the glass was absolutely clean. The accessories are minimal, but I have existing apple assets, so that's not a problem. However, for some reason, the external wireless charger that came with the watch did not work with the old watch I had (it just heated up and would not charge). It worked on the ULTRA I bought, but it's a mystery. I thought about buying a second-hand one from Mercari, but it was more than 10,000 yen cheaper than that, and it had a warranty. It is a B grade, but the battery status display was 100%. When I use it almost without touching it and just looking at it, there is still about 20% left after two days (48 hours). It's an ultra! The battery is a problem and I was dissatisfied that it didn't last a day, but now it finally looks like a watch. It's also okay if I can't go home that day and have to stay overnight unexpectedly. It's really the best ULTRA! In general, I am grateful to have purchased it from BM.

    Translated from Japanese

    Item

    Apple Watch Ultra 49mm - GPS + Cellularモデル - チタニウム ナチュラルチタニウム ケース- バンド無し

    Condition

    Good

    Reviewed in Japan on 18 February 2024

  • An anonymous Backer

    Purchased on 24 November 2023

    Verified purchase

    I purchased an iPhone 13 Pro/B grade. As far as we could tell, there were no scratches on the body. There was some dirt around the lens, but it could be wiped off. This is a B grade...? That's the feeling I get. Excellent! The battery was at 84%. My personal impression is that it has deteriorated quite a bit. I'm using AppleCare to replace the battery because it was originally much cheaper. Delivery was on schedule with no delays. In general, I was quite satisfied with the purchase considering the overall cost and what I received, although I needed to replace the battery.

    Translated from Japanese

    Item

    iPhone 13 Pro 1000GB - グラファイト - Simフリー

    Condition

    Good

    Reviewed in Japan on 5 December 2023

  • An anonymous Backer

    Purchased on 27 December 2023

    Verified purchase

    This is the first two handsets I've bought, and naturally it's also the first time I've enjoyed the services of Back Market. However, I was truly surprised to find: the front of the phone has no marks, the stile and rail have very small use marks, and the power consumption of the phone is 93%! I don't know if I should replace the batteries, but after using it for a few days, I still have no problems. 总之,我对这款中古iPhone 13 pro非常满意. 谢谢Back Market. As well as that, I have one small opinion. I have noted that Back Market uses the same standard packaging for shipping handsets. However, the size of the handset varies, and if the iPhone 13 pro is smaller, the packaging container will not allow it to be fixed inside the packaging container. This will cause the handset to move up and down in the packaging. We propose: to order a trivial marine fiber, fixed around the desk, to ensure that no matter how large or small the desk is, it will remain stable in the packaging container.

    Translated from Japanese

    Item

    iPhone 13 Pro 256GB - ゴールド - Simフリー

    Condition

    Excellent

    Reviewed in Japan on 29 December 2023

  • An anonymous Backer

    Purchased on 24 March 2024

    Verified purchase

    I ordered 14 pro 512 gb A grade and Im glad that they delivered it fast. My honest review about what i purchased is actually good there's a little bit scratches. I ordered a 14 pro 512 gb A grade and Im glad they delivered it fast. because I choose A grade unfortunately the BH is 91% overall it's okay im still grateful thanks

    Translated from Japanese

    Item

    iPhone 14 Pro 512GB - スペースブラック - Simフリー

    Condition

    Excellent

    Reviewed in Japan on 28 March 2024

  • An anonymous Backer

    Purchased on 13 February 2024

    Verified purchase

    It was pretty good.Looks new although the package was real simple. No scratches visible and charges perfectly. One thing that however disappointed me was No scratches visible and charges perfectly. Overall the piece is awe

    Translated from Japanese

    Item

    iPhone 13 Pro 256GB - グラファイト - Simフリー

    Condition

    Excellent

    Reviewed in Japan on 9 March 2024

  • An anonymous Backer

    Purchased on 3 February 2024

    Verified purchase

    Kondisi barang semua mulus tidak ada problem sama sekali barang mulus seperti baru , ada sedikit hal yang tak sesuai harapan yairu di kesehatan baterai . Saya pikir grade A bisa di atas 90% ternyata di bawah 90% tetapi saya puas dengan keseluruhan kondisi hp .

    Translated from Japanese

    Item

    iPhone 13 Pro 256GB - グラファイト - Simフリー

    Condition

    Excellent

    Reviewed in Japan on 7 February 2024

  • An anonymous Backer

    Purchased on 15 January 2024

    Verified purchase

    The phone is original basing on the model number. Pristine, no scratches or any dents. Battery was at 86% but compared to the phones sold in M3rcAri, the price is more affordable 😁. If they would have tucked the item in snugly, I would have given 5 stars.

    Translated from Japanese

    Item

    iPhone 13 Pro 256GB - グラファイト - Simフリー

    Condition

    Excellent

    Reviewed in Japan on 19 January 2024

  • An anonymous Backer

    Purchased on 18 March 2024

    Verified purchase

    The iPhone 15 is on sale, but I wanted the Alpine Green that became Discon. and also because my wife's iPhone 7 was going bad. I checked various websites, auctions and street shops, but they were quite expensive and the price was the same as the Apple-certified refurbished product. So I compromised on the colour (graphite) and was considering buying it, but then I happened to find Backmarket on the website, found one that looked good & a good deal here (after about a week's consideration) and placed an order (Loop Mobile, grade B). (I had ordered the same 1TB (grade C) before, but had cancelled it on the web by mistake, so I was in even more of a hurry to buy this unit).  It arrived in two days, despite a holiday, in a LoopMobile box, well packaged (cardboard inside to secure it properly, with enough charging cable (USB-C-Lightning) + small USB-C adaptor + SIM pin to withstand a slight shock, as other comments have said). As you can see, I am very happy to have obtained a unit that is as clean as new (I checked every corner and was surprised to find no scratches anywhere). The maximum battery capacity was 85%, but it is a ProMax, so I think the battery life is good.  Pairing with A...

    Translated from Japanese

    Item

    iPhone 13 Pro Max 128GB - アルパイングリーン - Simフリー

    Condition

    Good

    Reviewed in Japan on 20 March 2024

  • An anonymous Backer

    Purchased on 22 January 2024

    Verified purchase

    I was looking for a newer model of apple watch, and while I was looking for something affordable around 7 or 8, I stumbled across BackMarket. ultra was at this price, and many reviews were highly rated, so I trusted my gut and bought the B grade. As a result, I received an ultra without a scratch. I thought my budget would be maxed out around 6 stainless steel, so I was able to make a good purchase. Anyway, the screen is large and flat, so it is easy to read and operate. I am an indoor person with no connection to the sea or mountains, but I am satisfied with it.

    Translated from Japanese

    Item

    Apple Watch Ultra 49mm - GPS + Cellularモデル - チタニウム ナチュラルチタニウム ケース- バンド無し

    Condition

    Good

    Reviewed in Japan on 5 February 2024