Loop Mobile AU's customer reviews

Upgraded my Apple Watch but didn’t want to spend a lot of money so decided to buy refurbished rather than on FB as I have a 12 month warranty and 30 day change of mind. The watch is perfect, condition looks new so very happy with what I purchased.

I was looking for an alternative to purchasing a new phone ( I wanted a Iphone 13 mini) as I did not want to go into a plan with a CSP. I discovered Back Market (B.M) online, read the reviews and decided to give them a try. This is my first time purchasing a refurbished phone, and I am very happy I did. My phone is working wonderfully well and I would say give them a go if you are interested in an alternative to buying new. The phone I chose, looks like new at half the cost. The process was very easy and I had my phone delivered within a few days. Based on my experience I will certainly look to doing this again, when the need arises.

I have bought a brand new apple watch before and when I tell you that buying refurbished is EXACTLY the same quality and experience. The watch works as new, no issues whatsoever and was beautifully packaged, very fast delivery and lots of updates from the seller. Really worth it and so budget friendly.

My old iPhone - the XS - was starting to act up (Took ages to call someone and often the calls would fail, apps and site pages took forever to load. Tried numerous restarts and updates, but I think it had just reached the end of its days. I bought it as a refurb in Feb 2021, so it lasted nearly 4 years). So, I decided to upgrade. The iPhone 14 seemed a good alternative - not too expensive and still "young" enough to be useful. Ordering and delivery was super quick - bought the phone on 4 Dec and it was delivered on 6 Dec, with regular tracking updates telling where it was. Transferring everything over from my old phone to my new one was easy, given it was iPhone to iPhone. The 14 itself works very well and I have had no issues so far. The look and feel is great and it is very responsive. Overall, I'm very happy with my purchase. Would recommend it and Back Market. :)

Delivery was quick and was very happy with my phone! bought for ( kinda ) digital detox and only keep the essential apps on this one, works great. battery is 100% healthy and very smooth. love backmarket xx

The watch arrived in good time, well packaged and in excellent condition. I was a little concerned when it didn't turn on straight away even after leaving it to charge for a while, however it eventually turned on and charged up and has maintained an excellent battery life. I'm very happy with my purchase, thank you!

Really impress with the reconditioning. Looks and feel like brand new phone. Battery life is really good and the customer service was prompt and responsive. HAd little nag with shipment but customer service was prompt with communication and updates.

Very happy with purchase. Was in good condition. Can see slight refurbishing marks on the edges of the frame but otherwise in very good condition. 89% battery life. Can’t complain for the price. Shipping was very quick.

I ordered Series 8 watch with a white sports band. The watch is great, but watch had a black sports band. Happy with the watch and just a little disappointed that I didn't receive what I ordered. We are heading away, so didn't want to to return just for the band colour.

Easy to find what I was after, great price, fast interstate delivery w/ good packaging and the product looked brand new despite only being rated “good” in visual condition when I ordered (so I’d recommend not worrying too much about the cosmetic rating, they made it look nearly new in the refurb in my case). I’ll be using these guys again in future.