Loop Mobile AU's customer reviews

Very happy with purchase. Was in good condition. Can see slight refurbishing marks on the edges of the frame but otherwise in very good condition. 89% battery life. Can’t complain for the price. Shipping was very quick.

I have bought a brand new apple watch before and when I tell you that buying refurbished is EXACTLY the same quality and experience. The watch works as new, no issues whatsoever and was beautifully packaged, very fast delivery and lots of updates from the seller. Really worth it and so budget friendly.

My old iPhone - the XS - was starting to act up (Took ages to call someone and often the calls would fail, apps and site pages took forever to load. Tried numerous restarts and updates, but I think it had just reached the end of its days. I bought it as a refurb in Feb 2021, so it lasted nearly 4 years). So, I decided to upgrade. The iPhone 14 seemed a good alternative - not too expensive and still "young" enough to be useful. Ordering and delivery was super quick - bought the phone on 4 Dec and it was delivered on 6 Dec, with regular tracking updates telling where it was. Transferring everything over from my old phone to my new one was easy, given it was iPhone to iPhone. The 14 itself works very well and I have had no issues so far. The look and feel is great and it is very responsive. Overall, I'm very happy with my purchase. Would recommend it and Back Market. :)

Battery at 100% health, which was unexpected. A few minor nicks around the camera that had chipped the paint, but no damage to the lenses and no other marks or noticeable wear and tear. So awesome on that front. The only issue was that there was gunk that had built up over previous use in the gaps around the on-off and volume buttons, and a little bit in the speakers. Had to use a toothpick to scrape it all out. The kind of thing I would expect to be taken care of in the refurbishment process.

The whole purchase process was smooth. Seller dispatched quickly. Arrived well packaged. Fast postage. The Ultra was in the advertised condition and operates like new. Happy me! Lol Although listed as 'No band' just the primary watch unit, so could have been packaged in a tiny square box or even a small bubble pouch, I was very happy to discover it was a larger rectangular box that also contained a bonus generic MagSafe iWatch charger and also a basic black silicon type band. Yeah, very happy me!

I ordered my Ultra thinking it could be hit and miss with a refirb item, but this watch is in new condition! Also said no band but arrived with a new black rubber band which was a bonus, I will definately use Backmarket again!

My first purchase through Back Market and I'm impressed! The item arrived on schedule (loved the sustainable packaging!) and has worked perfectly. Ill definitely purchase phones this way again. Thanks, guys, for creating a business that is truly sustainable and fair to buyers and sellers.

I ordered it later and they said it would take five days to deliver but it arrived in two - in time for Xmas. I ordered ‘good’ but the battery is 100% and it is indistinguishable from brand new. Oh, and they advertised “no band” but they included a band. Five bright stars.

Delivery was super fast and the watch came looking in mint condition. While the description said no strap. There was in fact a silicone sports band included, a very pleasant surprise. First time buying from backmarket and I’m very impressed. Will be back.