Loop Mobile AU's customer reviews

Really impress with the reconditioning. Looks and feel like brand new phone. Battery life is really good and the customer service was prompt and responsive. HAd little nag with shipment but customer service was prompt with communication and updates.

I have bought a brand new apple watch before and when I tell you that buying refurbished is EXACTLY the same quality and experience. The watch works as new, no issues whatsoever and was beautifully packaged, very fast delivery and lots of updates from the seller. Really worth it and so budget friendly.

Very happy with purchase. Was in good condition. Can see slight refurbishing marks on the edges of the frame but otherwise in very good condition. 89% battery life. Can’t complain for the price. Shipping was very quick.

My old iPhone - the XS - was starting to act up (Took ages to call someone and often the calls would fail, apps and site pages took forever to load. Tried numerous restarts and updates, but I think it had just reached the end of its days. I bought it as a refurb in Feb 2021, so it lasted nearly 4 years). So, I decided to upgrade. The iPhone 14 seemed a good alternative - not too expensive and still "young" enough to be useful. Ordering and delivery was super quick - bought the phone on 4 Dec and it was delivered on 6 Dec, with regular tracking updates telling where it was. Transferring everything over from my old phone to my new one was easy, given it was iPhone to iPhone. The 14 itself works very well and I have had no issues so far. The look and feel is great and it is very responsive. Overall, I'm very happy with my purchase. Would recommend it and Back Market. :)

Battery at 100% health, which was unexpected. A few minor nicks around the camera that had chipped the paint, but no damage to the lenses and no other marks or noticeable wear and tear. So awesome on that front. The only issue was that there was gunk that had built up over previous use in the gaps around the on-off and volume buttons, and a little bit in the speakers. Had to use a toothpick to scrape it all out. The kind of thing I would expect to be taken care of in the refurbishment process.

Super fast delivery and Phone was in superb condition with no scratches or dents of any kind. I would call it brand new if not for the battery which is at 89%, really good for a refurbished phone. 5* service.

The phone is like brandnew and doesnt feel like its refurbished its amazing and i would defentily recomment back market for someone whose looking for a cheaper option. It also arrived earlier than expected which is so exciting

Phone came quickly and in like new condition with perfect battery health you wouldn't even know it had been used before. This was my first refurbished phone purchase so i was extremely nervous but it was a perfect experience and the warranty provides that extra reassurance. Highly recommend Back Market

Easy to find what I was after, great price, fast interstate delivery w/ good packaging and the product looked brand new despite only being rated “good” in visual condition when I ordered (so I’d recommend not worrying too much about the cosmetic rating, they made it look nearly new in the refurb in my case). I’ll be using these guys again in future.