Customer reviews

208 verified reviews in the last 24 months.

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  • An anonymous Backer

    Purchased on 23 May 2025

    Verified purchase

    Referral code. cefe17ae7339e44b This is my first time using the back market. I bought an A grade once, The car was not well cleaned (dust on the switches was noticeable) and the scratches were more noticeable than I expected (there were dents). Scratches were more noticeable than expected (there were dents). For the above reasons, we returned the product. (The battery was at 0% charge when it arrived and would not turn on until it had been charged for a while, which lowered expectations). I bought a premium grade from another vendor and it was really clean without a scratch and the battery was 100% and has been replaced with a genuine one. It was pretty good and I promoted it to my family. As for the models that are not listed as refurbished by Apple, I would like to use them.

    Translated from Japanese

    Item

    iPhone 13 mini 128GB - ミッドナイト - Simフリー

    Condition

    Premium

    Reviewed in Japan on 24 May 2025

  • An anonymous Backer

    Purchased on 28 May 2025

    Verified purchase

    I bought it for 49,000 yen at a premium because I want to use it for a long time while replacing the original battery. (Before applying the coupon). It arrived two days after ordering by Takkyubin Compact, carefully packaged and with a Japanese cable, which is not genuine, which I appreciated. The iPhone looked like new and the battery was 100%. This was my first time using this company and I am very satisfied with the transaction. I used the coupon code mentioned in the review and got a 2,000 yen discount, so if you are thinking of buying one and are looking for a code, please use it if you like (^^). CF59N4JJXQ

    Translated from Japanese

    Item

    iPhone SE (2022) 128GB - スターライト - Simフリー

    Condition

    Premium

    Reviewed in Japan on 30 May 2025

  • An anonymous Backer

    Purchased on 17 May 2025

    Verified purchase

    I'll paste the coupon code [c165Brown430953b999f]. If you can't use it, you can use it again at the beginning of the month. This was my second purchase. Last time I also chose a new B grade battery for my iphone 13. Last time there were no problems and the B grade was almost like a new product. This time I bought the premium. Again, no scratches were found and the battery was 100%. I was able to take over the phone last time and this time without any problems. I used to use the phone return programme but surprisingly I had to pay at the end and I didn't want the latest phone, so I found it very affordable to buy a new used one here. At first I was hesitant to buy one, but I would recommend you to buy a second one because you can use a coupon and save a lot of money. PS: It has been working fine since then.

    Translated from Japanese

    Item

    iPhone 13 128GB - スターライト - Simフリー

    Condition

    Premium

    Reviewed in Japan on 19 May 2025

  • An anonymous Backer

    Purchased on 30 April 2025

    Verified purchase

    I was going to get a new battery no matter which grade I chose, so I bought a premium one anyway. The price was 55,000 yen, which was not much different from other grades that had battery replacements. I am very satisfied with the result! No scratches at all and the battery is 100%! The only thing missing was the box, but I wouldn't even know if you told me the unit was brand new! I just saw that the premium was now 78,000 yen, so if it's cheaper at a time when I'm not sure, I think it's a good buy! I will use it again the next time I get a smaller iPhone!

    Translated from Japanese

    Item

    iPhone 13 mini 128GB - ミッドナイト - Simフリー

    Condition

    Premium

    Reviewed in Japan on 9 May 2025

  • An anonymous Backer

    Purchased on 1 April 2025

    Verified purchase

    I bought my first iPhone. I was torn between the new 16e and the SE3, but the SE3 is very clean and scratch-free, even second-hand and premium, with no functional glitches and enough capability for my needs, nothing fancy, but in an increasingly huge smartphone market, the SE3 is minimalist, pocket-sized, light and runs great. One thing I was particularly impressed with was that the navigation system was more helpful and guided me better than the android. It's a great buy and satisfies my desire for ownership.

    Translated from Japanese

    Item

    iPhone SE (2022) 128GB - スターライト - Simフリー

    Condition

    Premium

    Reviewed in Japan on 13 April 2025

  • An anonymous Backer

    Purchased on 24 December 2024

    Verified purchase

    I think it is a good product. I thought the price, delivery, form of online operation, was well done. If there is one element of concern, it is the quality of the products. This is true for online shopping in general, and I was worried that I couldn't see the products directly. They try their best to reassure you with things like "reflow" and "SIM-free", but there are some online ads that are fraudulent. I was worried about that. However, I was relieved when I received the product. I would like to use your service again next time. Please keep up the good work, I support you.

    Translated from Japanese

    Item

    iPhone SE (2020) 64GB - ホワイト - Simフリー

    Condition

    Fair

    Reviewed in Japan on 5 January 2025

  • An anonymous Backer

    Purchased on 1 April 2025

    Verified purchase

    Buy iPhone 14 256GB - Midnight - Sim free. Battery life. 84%. The shipping notification, arrival specification, packaging and product all made me feel like I was buying a new product, with a very solid response and product quality for a second-hand purchase. I would like to use Backmarket again next time. It is very helpful as iPhones are too expensive these days. Thank you very much.

    Translated from Japanese

    Item

    iPhone 14 256GB - ミッドナイト - Simフリー

    Condition

    Fair

    Reviewed in Japan on 13 April 2025

  • An anonymous Backer

    Purchased on 10 September 2024

    Verified purchase

    Hi, this is my second purchase and this time I ordered an A Rank iPhone XS Max. When it came, I was in awe because it is super clean, it's like a brand new iphone. What's more awesome is the battery which is 100%! One issue though is the screen. When I tried to compare it to the iPhone XS and my other iPhone XS Max, there's a slight pinkish I know it's an OLED still because the black colour is totally dim like an off device, but when the screen is in full nits It doesn't affect the usage though, but I was just wondering what happened to the screen in high brightness. But then again, if something happens I will let you guys know. Overall it was an awesome experience and an awesome reasonable price for the device.

    Translated from Japanese

    Item

    iPhone XS Max 64GB - シルバー - Simフリー

    Condition

    Excellent

    Reviewed in Japan on 13 September 2024

  • An anonymous Backer

    Purchased on 7 April 2025

    Verified purchase

    Dear person in charge. Thanks to you, we are using the system comfortably, However, there are a few things that are a little disappointing. The following is an example of a telephone enquiry. The following is what happened when I made an enquiry by phone. I purchased an iPhone with a genuine battery, but in case it turned out that it was not a genuine battery, I was not given an answer to the effect that I would be able to exchange it for a genuine battery. Above.

    Translated from Japanese

    Item

    iPhone SE (2022) 64GB - ミッドナイト - Simフリー

    Condition

    Premium

    Reviewed in Japan on 21 April 2025

  • An anonymous Backer

    Purchased on 1 March 2024

    Verified purchase

    I bought this for my child who is now a junior high school student. It was my first time using this service and I was worried, but I took the plunge and bought it while reading the reviews of other customers. First, I purchased on a Friday, paid on Saturday, and immediately afterwards I received an email confirming payment and a description on My Page showing the whereabouts of the package. It was dispatched on Monday and arrived on Tuesday, so it was really quick to arrive. Regarding the product, some of the reviews said that the B grade was very good quality, so I gave it a B grade. There were a few small scratches on the appearance, but I put a cover on it and it was barely noticeable at a quick glance! It was very clean. The best thing is that even though it was a B grade, the maximum capacity of the charge was 92%, which I was very happy with! I am very happy with my purchase. The transaction was reliable right to the end. I will use you again. Thank you very much.

    Translated from Japanese

    Item

    iPhone 8 64GB - シルバー - Simフリー

    Condition

    Good

    Reviewed in Japan on 5 March 2024