Customer reviews

56 verified reviews in the last 24 months.

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  • An anonymous Backer

    Purchased on 29 November 2024

    Verified purchase

    I purchased an iPad 10.2" 8th generation 128G. The goods arrived the day after I placed the order and I was satisfied with the product. I was also able to print the receipt from my computer and I would use BackMarket again if I had the chance.

    Translated from Japanese

    Item

    iPad 10.2 インチ (2020) 第8世代 128 GB - Wi-Fi - シルバー

    Condition

    Fair

    Reviewed in Japan on 1 December 2024

  • An anonymous Backer

    Purchased on 1 April 2025

    Verified purchase

    I am very satisfied with the condition of the product. I would like to buy from Black Market again next time when the product I purchased here is no longer available. If there are any friends like myself who are worried about the high price of the product, I can recommend this site to them with pride. Thank you very much.

    Translated from Japanese

    Item

    iPhone 12 128GB - パープル - Simフリー

    Condition

    Good

    Reviewed in Japan on 13 April 2025

  • An anonymous Backer

    Purchased on 11 December 2024

    Verified purchase

    I bought it with the understanding that it was second-hand, but I received a MacBook so beautiful that it could be mistaken for a new one. The scratches are not noticeable and even I, who am a bit of a germaphobe, can use it without worrying at all! I can use it with peace of mind! I would buy here again if I had the chance!

    Translated from Japanese

    Item

    MacBook Pro 15 インチ (2018) スペースグレイ - Core i7 2.2 GHZ - SSD 256GB - 16GB RAM - JIS配列キーボード

    Condition

    Good

    Reviewed in Japan on 6 January 2025

  • An anonymous Backer

    Purchased on 1 May 2025

    Verified purchase

    I bought a B-grade product but it was not as good as I thought it was and as BackMarket claims. The standard is that there are scratches and dents that cannot be seen from a distance of 50cm, but there are scratches, dents and sticker marks that I, with 0.4 eyesight, can see from a distance of 1m with my naked eye. If someone with vision of less than 0.2 could see them with the naked eye, they would probably be invisible at a distance of 50 cm... The standard of beauty is ambiguous, but at least last year's iPad mini from another company with a "C grade" (scratches visible at a glance) was much cleaner than this one. I think it's probably an A or better by BackMarket's standards. In this case, the back of the device is hidden by the cover, so there is no major problem, and we think that a certain amount of scratches should be tolerated because it is used, but in the future we will have to take into account the laxity of the BackMarket criteria when making our selection.

    Translated from Japanese

    Item

    iPad 9.7 インチ (2018) 第6世代 32 GB - Wi-Fi - シルバー

    Condition

    Good

    Reviewed in Japan on 22 May 2025

  • An anonymous Backer

    Purchased on 22 July 2023

    Verified purchase

    I used to love my iPad Pro 9.7, but after much consideration I decided to buy an iPadAir5 as it is no longer eligible for iOS17. I was a little worried because it was a B grade, but there were only a few small dings on the corners of the aluminium case. I'm glad I went with the Air5 because I play with my garage band, organise my photos and do some paperwork with my Pencil. However, the Air5 is considerably heavier than the Pro9.7 and only has a Type C port, which makes recording with iRig2 much harder, and as a result I'm really glad I didn't give up my Pro9.7. Plus, the cheaper-than-planned price allowed me to buy third-party pencils, cases, glass film, etc. Also, the shipment was fast and well packaged.

    Translated from Japanese

    Item

    iPad Air 10.9 インチ (2022) 第5世代 256 GB - Wi-Fi - スターライト

    Condition

    Good

    Reviewed in Japan on 7 August 2023

  • An anonymous Backer

    Purchased on 23 December 2024

    Verified purchase

    It arrived sooner than I expected and the item is even more beautiful than I expected and is working fine. I was very impressed and will ask for it again when I buy another iPad!

    Translated from Japanese

    Item

    iPad 10.2 インチ (2020) 第8世代 128 GB - Wi-Fi - シルバー

    Condition

    Fair

    Reviewed in Japan on 6 January 2025

  • An anonymous Backer

    Purchased on 21 June 2025

    Verified purchase

    This was the second time I used this service. It was a Grade C and I was very happy with it. The battery was at 90%.

    Translated from Japanese

    Item

    iPhone 11 64GB - パープル - Simフリー

    Condition

    Fair

    Reviewed in Japan on 7 July 2025

  • An anonymous Backer

    Purchased on 16 April 2024

    Verified purchase

    It arrived safely today. I purchased the iPhone 14ProMax 512GB A Grade for my high school son! It was shipped earlier than expected. It's beautiful and the battery is at 100%. It looks brand new! I will take good care of it. Thank you very much.

    Translated from Japanese

    Item

    iPhone 14 Pro Max 512GB - スペースブラック - Simフリー

    Condition

    Excellent

    Reviewed in Japan on 18 April 2024

  • An anonymous Backer

    Purchased on 16 January 2024

    Verified purchase

    I ordered a B grade. I would say the appearance is grade equivalent with no noticeable scratches. Subjectively speaking, I received a better product than I expected. I have used other reuse smartphones online shopping, but this time I received a satisfactory product. I would like to use this service again if there is another opportunity.

    Translated from Japanese

    Item

    iPhone 13 mini 128GB - ピンク - Simフリー

    Condition

    Good

    Reviewed in Japan on 18 January 2024

  • An anonymous Backer

    Purchased on 4 January 2025

    Verified purchase

    Very good condition.

    Translated from Japanese

    Item

    Sony Xperia Ace III 64GB - ブラック - Simフリー - Ymobile版

    Condition

    Excellent

    Reviewed in Japan on 16 January 2025