: customer reviews

Overall rating

77 verified reviews

Rating details

  • Overall performance

    4.1/5

  • Appearance

    4/5

  • Packaging

    4.5/5

  • Shipping

    4.4/5

Reviews

  • Michael K.

    Verified

    Reviewed 16/2/25, Australia.

    Thy judgement? Good Lord, an English speaker. The Dell Latitude: Replaced a rather ancient Acer Laptop, also refurbished but not done well. The Latitude, is excellent, I'm retired but spend a lot of time following 'Western Politics', blogging etc, the Latitude fills my every requirement, great quality, sufficiently speedy for my needs, In short, I'm delighted. Excellent, Thank you, not a word of criticism. Great product!

    Condition

    Good

    Purchased

    24/1/25

  • Fiona G.

    Verified

    Reviewed 28/4/25, Australia.

    Bought the Dell Latitude for my partner. He is very happy with his birthday gift. His old desktop is so slow to start so he is really pleased with the laptop that it starts pretty much as soon as you open it.

    Condition

    Good

    Purchased

    4/4/25

  • Peter B.

    Verified

    Reviewed 31/3/25, Australia.

    I had to do something because Win11 would not load onto the Toshiba Z30C. So I got this X30-D from you. A couple of years more recent, and came with Win11 which I did not really need, but anyway ... So now I am toying with installing Linux on the Z30-C. Your X30-D is running perfectly. Thank you.

    Condition

    Good

    Purchased

    15/3/25

  • Trish E.

    Verified

    Reviewed 5/2/25, Australia.

    Brought this laptop for my daughter to use and School because I couldn’t afford a brand-new one. This dell laptop 2in 1 With touch screen is far more than I would have got her if buying. Full retail. yes it had a scratch on the case. It is so light you can hardly see it. Does not interfere with the functionality of the laptop at all. Thanks to the fantastic team at back market, and a superior customer support service, i was able to get Assistance with a shutdown issue. All it turned out to be was an update of the bios was needed. I followed the in-depth instructions I was given,It works Beautifully. I would highly recommend them for future computer purchases on my part and to anybody else who is in need of computer equipment for School. A++ service and delivery.

    Condition

    Good

    Purchased

    16/1/25

  • John I.

    Verified

    Reviewed 6/6/25, Australia.

    Great service. Hafd some trouble getting windows 11 up and running as the dell7280 is not supported with that version. But all ok now. Main area of disappointment was very poor performance battery wise. The original battery was still in it but was very low on capacity. Managed to get a new one fitted. All ok now.

    Condition

    Excellent

    Purchased

    30/4/25

  • Pip H.

    Verified

    Reviewed 15/6/25, Australia.

    We scored an absolute bargain! More than satisfies our needs for a small business. Laptop arrived quickly. Highly recommend Back Market.

    Condition

    Good

    Purchased

    28/5/25

  • Vivien S.

    Verified

    Reviewed 28/4/25, Australia.

    2nd time i’ve purchased from Black Market. Site is easy to use. Hassle free and great prices. Delivery was quick. Overall am really happy.

    Condition

    Excellent

    Purchased

    12/4/25

  • Elizabeth wambui M.

    Verified

    Reviewed 1/9/25, Australia.

    It was in good condition but delivered without a charger . Was given a refund for it though but I felt it was abit inconvenient. It’s however in good condition.

    Condition

    Fair

    Purchased

    15/8/25

  • Jill V.

    Verified

    Reviewed 17/2/25, Australia.

    I was very happy with my purchase and with no hesitation will recommend Back Market to anyone that needs a laptop. So much cheaper than having to fork out for a new one.

    Condition

    Good

    Purchased

    28/1/25

  • Abdullateef A.

    Verified

    Reviewed 30/7/25, Australia.

    Seller wanting to play smart. Ordered and paid for a Dell latitude 7410-core i7 1.8Ghz which was also stated clearly on the invoice but when I got my PC they send a Dell latitude 7410 - core i5 1.7Ghz. I asked for a replacement but they refunded my money making me go through another waiting period for ordering another laptop

    Condition

    Fair

    Purchased

    17/7/25