Customer reviews for Refurbished iPhone XS MAX

4.3/5

46 verified reviews in the last 24 months.

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  • C

    Christine E.

    Purchased on 15 March 2024

    Verified purchase
    5/5

    I bought an iPhone XS Max for my partner, he loves it. Easy to purchase, was delivered quickly and packaged well. Will definitely use Backmarket again

    Reviewed in Australia on 26 March 2025

    iPhone XS Max 256GB - Gold - Unlocked
  • R

    Russell C.

    Purchased on 5 February 2025

    Verified purchase
    5/5

    Great service, phone is like new. Will definitely use again

    Reviewed in Australia on 26 March 2025

    iPhone XS Max 256GB - Silver - Unlocked
  • An anonymous Backer

    Purchased on 10 September 2024

    Verified purchase
    4.6/5

    Hi, this is my second purchase and this time I ordered an A Rank iPhone XS Max. When it came, I was in awe because it is super clean, it's like a brand new iphone. What's more awesome is the battery which is 100%! One issue though is the screen. When I tried to compare it to the iPhone XS and my other iPhone XS Max, there's a slight pinkish I know it's an OLED still because the black colour is totally dim like an off device, but when the screen is in full nits It doesn't affect the usage though, but I was just wondering what happened to the screen in high brightness. But then again, if something happens I will let you guys know. Overall it was an awesome experience and an awesome reasonable price for the device.

    Translated from Japanese

    Reviewed in Japan on 26 March 2025

    iPhone XS Max 64GB - シルバー - Simフリー
  • An anonymous Backer

    Purchased on 29 March 2025

    Verified purchase
    5/5

    I bought the xsmax C grade. It was almost flawless and super beautiful. I am very happy to have purchased a product in such good condition at such a low price. I am a confirmed repeat customer. 2000 yen off code. ad03276a11909953

    Translated from Japanese

    Reviewed in Japan on 30 March 2025

    iPhone XS Max 256GB - シルバー - Simフリー
  • An anonymous Backer

    Purchased on 4 April 2024

    Verified purchase
    4/5

    Purchased C grade for a device to use at work. The battery is over 80% and there are no operating problems. There is one noticeable cut on the back of the device from the centre to the bottom. At first I thought it was a scratch, but in fact you can't tell if you put a case on it, and I don't plan to sell it or use it up, so there's no problem! I'm not going to sell it, I'm going to use it up, so I don't have any problems! I'm glad it was damaged, because I'd seen reviews that said it would be better to change the battery 70% or something like that. I was notified about a week later, but it arrived in two days at the original speed.

    Translated from Japanese

    Reviewed in Japan on 26 March 2025

    iPhone XS Max 256GB - ゴールド - Simフリー
  • An anonymous Backer

    Purchased on 8 April 2025

    Verified purchase
    4/5

    Good.

    Translated from Japanese

    Reviewed in Japan on 20 April 2025

    iPhone XS Max 256GB - スペースグレイ - Simフリー
  • An anonymous Backer

    Purchased on 8 August 2023

    Verified purchase
    5/5

    First time using. Purchased a C grade with an emphasis on price, based on other reviews. The result was great! The battery is 87% and the scratches are really slight. I think this is one of the beautiful products in other shops and private sales such as Mercari. The warranty is also really good. I also used a coupon (b7af0db810e3170f) and got 2000 yen off at once, which made me happy too. As this is a new service, prices are likely to rise in the future, so we recommend becoming a user as soon as possible! There's also a 30-day return policy for any reason, so there's really no reason to hesitate.

    Translated from Japanese

    Reviewed in Japan on 26 March 2025

    iPhone XS Max 64GB - ゴールド - Simフリー
  • An anonymous Backer

    Purchased on 3 June 2023

    Verified purchase
    4.5/5

    With my summer bonus, I was able to buy the XS Max 64GB, which I had longed for when it was launched. I was considering an iPad for watching videos, but I decided that the Max could combine the two, thank you Back Market. I also bought a case as soon as I could. I dropped my previous iPhone 6Plus and cracked the screen, so I decided to go with a book cover style case. This gives me peace of mind.

    Translated from Japanese

    Reviewed in Japan on 26 March 2025

    iPhone XS Max 64GB - ゴールド - Simフリー
  • An anonymous Backer

    Purchased on 2 April 2025

    Verified purchase
    4.6/5

    This is the second time I have used your service and as usual, no complaints! I will use it again next year.

    Translated from Japanese

    Reviewed in Japan on 14 April 2025

    iPhone XS Max 256GB - ゴールド - Simフリー
  • An anonymous Backer

    Purchased on 12 June 2024

    Verified purchase
    5/5

    I bought a B grade product, but there were no noticeable scratches and it worked immediately without any problems! The maximum charge was 85%, so I was glad I bought it! I would recommend this product to anyone who says they don't mind a second-hand product and don't mind a few scratches!

    Translated from Japanese

    Reviewed in Japan on 26 March 2025

    iPhone XS Max 256GB - ゴールド - Simフリー