549 verified reviews in the last 24 months.
Graeme C.
Purchased on 29 March 2025
Verified purchaseVisually looks like new. Feels very solid and satisfying to handle. Having the odd problem with network connectivity but that could be me still learning all about the phone. Very happy with the refurbished phone this early in my ownership. GC
Condition
Fair
Reviewed in Australia on 14 April 2025
Margaret K.
Purchased on 22 March 2025
Verified purchaseIt was my first time buying a refurbished phone and really only did so on a recommendation. I have to say I am now the one doing the recommending. It's a great phone and it was at my door in days. Setting up and transferring everything over was so easy. I'm excited!!!
Condition
Fair
Reviewed in Australia on 18 April 2025
Nadine Z.
Purchased on 8 December 2024
Verified purchaseVery happy with the phone. I was concerned about buying a refurbished phone but it looks brand new and works excellently. The price was great and delivery time, excellent. Would buy from Back Market again and definitely recommend them.
Condition
Excellent
Reviewed in Australia on 22 December 2024
Glen B.
Purchased on 3 December 2024
Verified purchasePhone arrived promptly, great service, being a refurnished phone I was quite impressed, could not find any scratches or dings, it looked brand new, battery life 100% very happy, would highly recommend Backmarket for a refurbished phone.
Condition
Excellent
Reviewed in Australia on 22 December 2024
David B.
Purchased on 10 April 2025
Verified purchaseThis refurbished phone (Galaxy S23 Ultra) is excellent. Battery life great, everything else working as expected - I got a real bargain. Very happy :-D
Condition
Good
Reviewed in Australia on 5 May 2025
Nerida D.
Purchased on 27 March 2025
Verified purchaseVerry happy with the A51 however could you tell me how to transfer the apps on my old phone to my new Samsung Galaxy A51 please as I couldn't find how to in the manuel. Thank you so much. Have already recommended your firm to a friend for her next phone.
Condition
Excellent
Reviewed in Australia on 14 April 2025
Frank V.
Purchased on 31 July 2025
Verified purchasePhone was received very quickly in very good packaging. It appeared brand new, the battery performance is excellent, and the 128GB storage and 6MB RAM is wonderful. Back Market was a pleasure to do business with. Thank you.
Condition
Premium
Reviewed in Australia on 17 August 2025
Francesco M.
Purchased on 19 June 2025
Verified purchaseI ordered a flip phone from Back Market. The condition I ordered was fair. They ran out and sent me one in good condition. That was very nice to give me a phone in better condition. The phone works perfectly and I'm very happy.
Condition
Fair
Reviewed in Australia on 14 July 2025
David H.
Purchased on 12 June 2025
Verified purchaseBeing one who has to learn how to use technology I have to do it as I go along. There appears to be a great deal of applications that this phone can do. I'm happy with the purchase and the quality of the phone.
Condition
Fair
Reviewed in Australia on 3 July 2025
Peter W.
Purchased on 21 May 2025
Verified purchaseThe phone is fabulous! it was in perfect condition, without a mark on it. It is fast and the battery life is great. All in all a fabulous transaction that had super value and excellent customer service. Well done to the team at Back Market, I will be back.
Condition
Good
Reviewed in Australia on 9 June 2025