47 verified reviews in the last 10 years.
Christine T.
Purchased on 7 April 2025
Verified purchaseSecond time using Back Market and it has been great both time. Device is in great condition, looks pretty much new. The phone itself has been mostly good, only issue is that it gets quite hot - even doing pretty simple tasks. It is particularly bad given the high temps here so maybe won't be such an issue in winter?
Condition
Excellent
Reviewed in Australia on 24 April 2025
Court T.
Purchased on 28 January 2025
Verified purchaseGood service, I ordered the purple, but received a call (an 02 number) saying they were no longer available but had 3 other colours to choose from so I went with black. Phone is in amazing condition, works perfectly. Overall I'd def buy from here again & recommend the site to any family & friends. Great for circular economy thinkers who follow the principles of reduce, reuse, recycle.
Condition
Excellent
Reviewed in Australia on 10 February 2025
Rhea P.
Purchased on 11 May 2025
Verified purchaseGot it in good time. It seems perfect. Very happy so far. Great not to be contributing to rampant consumerism and giving this item another life.
Condition
Excellent
Reviewed in Australia on 26 May 2025
Chris K.
Purchased on 5 February 2025
Verified purchaseI got the premium option for a very good discount, the phone is still in amazing condition, and it looks so good and brand new it's baffling, my only issue was that when I ordered for the phone to be blue, I got it in black, which was kinda disappointed, but overall the phone is still good and I'm happy with it.
Condition
Premium
Reviewed in Australia on 25 February 2025
Dylan A.
Purchased on 25 January 2025
Verified purchasePretty happy with it. Feel like it's a phone from overseas. Some things come up with Chinese writing for some reason and battery life is average but to be expected. Came really quickly though and phone well presented.
Condition
Excellent
Reviewed in Australia on 10 February 2025
Ruth G.
Purchased on 3 February 2025
Verified purchaseFast shipping. Phone works beautifully. Good battery life. Near new condition - not a single scratch! Zero issues. Have been & will continue to recommend Back Market.
Condition
Good
Reviewed in Australia on 20 February 2025
Tim L.
Purchased on 23 January 2025
Verified purchaseThe phone works great and seems as if it was right out of the box. Will definitely use back market again.
Condition
Excellent
Reviewed in Australia on 12 February 2025
Helen B.
Purchased on 14 March 2025
Verified purchaseThe service I've received from BackMarket has been exemplary. I'd accidently finalised a purchase of a phone, and immediately sent a message to cancel the purchase and seek refund. I was quickly provided clear instruction and support from BackMarket. It's a shame however that I couldn't cancel the purchase itself from the outset, but understand the sellers have their own separate systems of processing orders and fast shipping. Because I didn't use the phone (a Galaxy S22) I can't review it properly - but I did turn it on and check it out. Some things I did note: The phone's case condition seemed "good" as advertised: there was wear on the edges of casing and the screen had a few little marks obvious only when the light shone on it - but was really good, as advertised The colour on the "on" screen seemed good and it seemed responsive to touch with no problems. I don't know how the phone operated or how any apps or services operated because I didn't try it out. I did notice however that the battery levels dropped very quickly in the short time I had the phone turned on - and that's without any apps added or any use!! I also noticed when accessing the EMEI required for ret...
Condition
Good
Reviewed in Australia on 22 March 2025
Joanne D.
Purchased on 30 July 2025
Verified purchaseGreat device, as described, fast delivery, very happy customer!
Condition
Excellent
Reviewed in Australia on 20 August 2025
Rosalie S.
Purchased on 23 February 2025
Verified purchaseArrived very quickly to my outback town. Condition as new. Charges fast. Great to think I'm using a device that doesn't have as much environmental impact as a new phone.
Condition
Excellent
Reviewed in Australia on 10 March 2025