Customer reviews for Refurbished Apple

4.4/5

12,401 verified reviews in the last 24 months.

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  • E

    Elsja P.

    Purchased on 2 January 2025

    Verified purchase
    5/5

    I was looking for an alternative to purchasing a new phone ( I wanted a Iphone 13 mini) as I did not want to go into a plan with a CSP. I discovered Back Market (B.M) online, read the reviews and decided to give them a try. This is my first time purchasing a refurbished phone, and I am very happy I did. My phone is working wonderfully well and I would say give them a go if you are interested in an alternative to buying new. The phone I chose, looks like new at half the cost. The process was very easy and I had my phone delivered within a few days. Based on my experience I will certainly look to doing this again, when the need arises.

    Reviewed in Australia on 26 March 2025

    iPhone 13 mini 256GB - Pink - Unlocked
  • N

    Noah H.

    Purchased on 25 February 2025

    Verified purchase
    4.8/5

    Not bad, though not perfect either. Occasionally when I go to open it, all I get is a dark grey, unresponsive screen. Simply turning it off and on again (with two quick clicks of the power button) fixes this though, so it's not a big issue. The auto-correct on the keyboard is really funky though, and unless my fingers are fatter than I thought they were, it likes to insert random spaces and (sometimes imaginary) words so that 'random' becomes 'ra an dome' or something, which is not an issue I had with my previous refurbished SE (2nd ed). I've changed the auto-correct, auto-punctuation and predict features to off in settings, which makes things a bit better but I still occasionally have the issue. The screen went completely unresponsive on me at one point when I opened the phone onto safari, and I had to do the 'volume up then down quickly and hold the power button until you see the apple symbol' restart, after which it was working normally again. Other than those (mostly just mildly inconvenient) issues, it has been behaving fine. Oh, it also didn't let me do the connect-to-mac info crossover when I was first setting up the phone, but from what I could see online this is normally c...

    Reviewed in Australia on 26 March 2025

    iPhone SE (2022) 128GB - Starlight - Unlocked
  • J

    Jason G.

    Purchased on 22 January 2025

    Verified purchase
    4.5/5

    This is my first refurbished phone, so the jury is still out. Apple says they can’t recognise the screen or the battery, so possibly not genuine Apple parts. Screen freezes occasionally, have to exit and try again, works so far. Overall ok. Considering the price of new Apple phones, I’m still ok with buying a refurbished phone. The condition of the phone was spot on. Delivery was on time. It’s only been a couple of weeks, at this point I’m still a customer of backmarket.

    Reviewed in Australia on 26 March 2025

    iPhone 13 mini 128GB - Midnight - Unlocked
  • B

    Brytany B.

    Purchased on 10 April 2025

    Verified purchase
    4.9/5

    I was sceptical at first ordering a refurbished iPad for my son. But the process was quick, it was shipped to me fast and it was in great condition. If anything I’ll definitely be ordering off this site if I need any other tech. Saved a lot of money as well

    Reviewed in Australia on 30 April 2025

    iPad mini (2021) 6th gen 64 GB - Wi-Fi - Space Gray
  • J

    Jeremiah G.

    Purchased on 12 March 2025

    Verified purchase
    5/5

    Amazing product for the price! I did order it over the weekend and came in on the estimated date. In immense condition for being a refurbished device. Highly recommend others if they are on a budget or are just looking to upgrade and don't see the need for the latest iphones. Back market is a great website and the team are doing an amazing job.

    Reviewed in Australia on 31 March 2025

    iPhone 13 256GB - Midnight - Unlocked
  • B

    Beccie R.

    Purchased on 10 March 2025

    Verified purchase
    5/5

    Was a dream to buy from this company. You get a few options to choose from as to the quality, gb etc. Delivery was very quick even though I was told there would be a delay due to cyclone Alfred. There was no delay. I bought this for my son and he's very happy with it. I'm very impressed in the quality, delivery and professionalism of this company and would not hesitate to buy again. I have recommended you to multiple people and I will never buy a new phone again. Refurbished all the way! Thanks so much.

    Reviewed in Australia on 26 March 2025

    iPhone 13 256GB - Midnight - Unlocked
  • A

    Angie G.

    Purchased on 7 February 2025

    Verified purchase
    4.5/5

    I didn't know what to expect; the quality of the iPad was superb! I was a little wary of refurbishment, but I would highly recommend it; the price of iPads is way too high, and a lot of people get ones that have far more features than they will ever use. Students and mums with young children should consider this store when they next need one for school or just for playing games.

    Reviewed in Australia on 26 March 2025

    iPad 10.2 (2021) 9th gen 64 GB - Wi-Fi - Space Gray
  • G

    Gregorius A.

    Purchased on 4 February 2025

    Verified purchase
    4.5/5

    1st purchase on back market. The phone was surprisingly good, only 1 little not noticeable scratch near the mute switch. Battery health was 88% and still hold up throughout the day with a light use. Very recommended to purchase a used / refurbished phone through back market

    Reviewed in Australia on 26 March 2025

    iPhone SE (2020) 128GB - Black - Unlocked
  • J

    Jake M.

    Purchased on 3 February 2025

    Verified purchase
    4.6/5

    Very happy with purchase. Was in good condition. Can see slight refurbishing marks on the edges of the frame but otherwise in very good condition. 89% battery life. Can’t complain for the price. Shipping was very quick.

    Reviewed in Australia on 26 March 2025

    Apple Watch Ultra (2022) GPS + Cellular 49 mm - Titanium Natural Titanium - No band No band
  • S

    Susie K.

    Purchased on 23 January 2025

    Verified purchase
    4.8/5

    I was dubious at first but because of the one year warranty and condition description I was really impressed with the refurbished iPad which I was after. I never thought of refurbished equipment before but I was so glad this is another option. Whole experience was great, I will do this again and buy from Back Market.

    Reviewed in Australia on 26 March 2025

    iPad 10.2 (2021) 9th gen 64 GB - Wi-Fi - Space Gray