12,936 verified reviews in the last 24 months.
Kai P.
Purchased on 24 May 2025
Verified purchaseI'm extremely happy with my phone purchase. The refurbished iphone 12 had a new 100% (charge) battery and the phone was in great condition (like new), not a scratch or mark anywhere. The phone also arrived quickly, such prompt shipping. I would definitely purchase from this company again. Highly recommended.
Condition
Excellent
Reviewed in Australia on 11 June 2025
Angie G.
Purchased on 7 February 2025
Verified purchaseI didn't know what to expect; the quality of the iPad was superb! I was a little wary of refurbishment, but I would highly recommend it; the price of iPads is way too high, and a lot of people get ones that have far more features than they will ever use. Students and mums with young children should consider this store when they next need one for school or just for playing games.
Condition
Excellent
Reviewed in Australia on 23 February 2025
Susie K.
Purchased on 23 January 2025
Verified purchaseI was dubious at first but because of the one year warranty and condition description I was really impressed with the refurbished iPad which I was after. I never thought of refurbished equipment before but I was so glad this is another option. Whole experience was great, I will do this again and buy from Back Market.
Condition
Excellent
Reviewed in Australia on 10 February 2025
Junko P.
Purchased on 10 June 2025
Verified purchaseMy previous iPhone got a severe damage on its screen - it wasn't operatable. So I really needed a new phone immediately. Even I order a standard delivery by mistake, it arrived in 2 days! Thank you for that. I have a bad experience to purchase a refurbished iPhone before. The iPhone from Back Market is good quality and reasonable priced.
Condition
Good
Reviewed in Australia on 7 July 2025
Elsja P.
Purchased on 2 January 2025
Verified purchaseI was looking for an alternative to purchasing a new phone ( I wanted a Iphone 13 mini) as I did not want to go into a plan with a CSP. I discovered Back Market (B.M) online, read the reviews and decided to give them a try. This is my first time purchasing a refurbished phone, and I am very happy I did. My phone is working wonderfully well and I would say give them a go if you are interested in an alternative to buying new. The phone I chose, looks like new at half the cost. The process was very easy and I had my phone delivered within a few days. Based on my experience I will certainly look to doing this again, when the need arises.
Condition
Premium
Reviewed in Australia on 24 January 2025
Vishwaroop M.
Purchased on 26 April 2025
Verified purchaseReally impress with the reconditioning. Looks and feel like brand new phone. Battery life is really good and the customer service was prompt and responsive. HAd little nag with shipment but customer service was prompt with communication and updates.
Condition
Premium
Reviewed in Australia on 29 May 2025
Lee S.
Purchased on 11 May 2025
Verified purchasefew scratches here and there for the “excellent„ option, but they are easily hidden so it’s ok. the battery is also kind of whack, but honestly i’m not complaining it’s overall a very good phone and i would definitely recommend for anyone who is looking into buying a refurbished phone.
Condition
Excellent
Reviewed in Australia on 27 May 2025
Noah H.
Purchased on 25 February 2025
Verified purchaseNot bad, though not perfect either. Occasionally when I go to open it, all I get is a dark grey, unresponsive screen. Simply turning it off and on again (with two quick clicks of the power button) fixes this though, so it's not a big issue. The auto-correct on the keyboard is really funky though, and unless my fingers are fatter than I thought they were, it likes to insert random spaces and (sometimes imaginary) words so that 'random' becomes 'ra an dome' or something, which is not an issue I had with my previous refurbished SE (2nd ed). I've changed the auto-correct, auto-punctuation and predict features to off in settings, which makes things a bit better but I still occasionally have the issue. The screen went completely unresponsive on me at one point when I opened the phone onto safari, and I had to do the 'volume up then down quickly and hold the power button until you see the apple symbol' restart, after which it was working normally again. Other than those (mostly just mildly inconvenient) issues, it has been behaving fine. Oh, it also didn't let me do the connect-to-mac info crossover when I was first setting up the phone, but from what I could see online this is normally c...
Condition
Fair
Reviewed in Australia on 16 March 2025
Natalia rosa P.
Purchased on 22 October 2024
Verified purchaseI was very skeptical about getting a refurbished iPad but I really needed one as soon as possible. After getting this one, I was quite surprised because it works very well, the battery health is pretty good, I can charge it today and can be used for 2 days. I noticed some small scratches on the back of the iPad but its barely noticeable
Condition
Good
Reviewed in Australia on 3 November 2024
Brytany B.
Purchased on 10 April 2025
Verified purchaseI was sceptical at first ordering a refurbished iPad for my son. But the process was quick, it was shipped to me fast and it was in great condition. If anything I’ll definitely be ordering off this site if I need any other tech. Saved a lot of money as well
Condition
Excellent
Reviewed in Australia on 30 April 2025